Question 1

Which of the following is considered to be one of the premises of political explanation?

Accepted Answer

A)  Important decisions are thought to stem from compromises made by a coalition. 
B)  Decisions are formally ratified by more than one individual before execution. 
C)  Decisions are suggested as options by many and then finally selected by one leader. 
D)  Decisions are considered unilateral exercises. 
A)  Important decisions are thought to stem from compromises made by a coalition. 
B)  Decisions are formally ratified by more than one individual before execution. 
C)  Decisions are suggested as options by many and then finally selected by one leader. 
D)  Decisions are considered unilateral exercises. A

Question 2

Decision-making is not a random process.

Accepted Answer

A) True 
 B)False  True

Question 3

The governmental politics model is a model with a single unitary decision-maker.

Accepted Answer

A) True 
 B)False  False

Question 4

Business process reengineering involves the analysis of workflows and processes within an organization with the goal of redesigning or changing to best meet the needs of the program.

Accepted Answer

A) True 
 B)False

Question 5

The "economic man" argument suggests that ______.

Accepted Answer

A)  people consider all available alternatives and then make choices that maximize the values they receive 
B)  people pick the cheapest options wherever available 
C)  people pick the most expensive option provided it offers added value 
D)  people rarely consider the benefits of picking a more expensive option before selecting the most economic one 
A)  people consider all available alternatives and then make choices that maximize the values they receive 
B)  people pick the cheapest options wherever available 
C)  people pick the most expensive option provided it offers added value 
D)  people rarely consider the benefits of picking a more expensive option before selecting the most economic one

Question 6

All of the following were identified as part of the focus group process EXCEPT for ______.

Accepted Answer

A)  planning 
B)  recruiting 
C)  training 
D)  moderating 
A)  planning 
B)  recruiting 
C)  training 
D)  moderating

Question 7

______ occurs when people may perceive that it is in their best interest to remain ignorant.

Accepted Answer

A)  indirect blindness 
B)  motivated blindness 
C)  immoral imagination 
D)  moral imagination 
A)  indirect blindness 
B)  motivated blindness 
C)  immoral imagination 
D)  moral imagination

Question 8

In the organizational process model, decision-makers are ______.

Accepted Answer

A)  encouraged to forecast the future 
B)  not acting on the basis of a predetermined vision 
C)  neither encouraged to forecast the future, nor acting on the basis of a predetermined vision 
D)  prevented from forecasting the future and acting on the basis of a predetermined vision 
A)  encouraged to forecast the future 
B)  not acting on the basis of a predetermined vision 
C)  neither encouraged to forecast the future, nor acting on the basis of a predetermined vision 
D)  prevented from forecasting the future and acting on the basis of a predetermined vision

Question 9

The people that will need to live with the new decisions should be involved in the decision-making.

Accepted Answer

A) True 
 B)False

Question 10

"Organizations could be viewed as having a collection of choice opportunities, solutions looking for problems, and participants looking for work." Which model best represents this statement?

Accepted Answer

A)  the rational model 
B)  the organizational model 
C)  the geopolitical model 
D)  the garbage can model 
A)  the rational model 
B)  the organizational model 
C)  the geopolitical model 
D)  the garbage can model

Question 11

What is managerial discretion?

Accepted Answer

Answers will vary depending on

Question 12

The organization chart should determine the decision roles.

Accepted Answer

A) True 
 B)False

Question 13

______ is the process of comparing management processes and performance metrics to best practices.

Accepted Answer

A)  strategic planning 
B)  benchmarking 
C)  risk analysis 
D)  business process reengineering 
A)  strategic planning 
B)  benchmarking 
C)  risk analysis 
D)  business process reengineering

Question 14

Compare and contrast programmed decisions and nonprogrammed decisions.

Accepted Answer

A strong answer will state that programm

Question 15

Focus groups are one method of identifying problems and assessing programs. Focus groups ______.

Accepted Answer

A)  are large, homogenous groups of 25-30 participants 
B)  require planning, recruiting, and a moderator 
C)  are able to discuss multiple topics 
D)  are small, heterogenous groups of 5-10 participants 
A)  are large, homogenous groups of 25-30 participants 
B)  require planning, recruiting, and a moderator 
C)  are able to discuss multiple topics 
D)  are small, heterogenous groups of 5-10 participants

Question 16

In terms of ensuring quality in a decision, we should ______.

Accepted Answer

A)  engage only a few select individuals 
B)  engage a wide variety of individuals 
C)  only engage the primary decision-maker 
D)  none of these 
A)  engage only a few select individuals 
B)  engage a wide variety of individuals 
C)  only engage the primary decision-maker 
D)  none of these

Question 17

Explain the RAPID technique of decision-making.

Accepted Answer

Students should discuss the va

Question 18

Diversity provides several challenges for decision-making. Which of the following are differences in culture that can affect this process?

Accepted Answer

A)  importance of rationality 
B)  time orientation 
C)  believe in individual problem solving 
D)  all of these 
A)  importance of rationality 
B)  time orientation 
C)  believe in individual problem solving 
D)  all of these

Question 19

All of the following are a part of the RAPID model EXCEPT for ______.

Accepted Answer

A)  recommend 
B)  arrange 
C)  input 
D)  decide 
A)  recommend 
B)  arrange 
C)  input 
D)  decide

Question 20

Brainstorming is a method to ______.

Accepted Answer

A)  collect cohesive information from a large number of people 
B)  collect focused ideas from a non-cohesive group 
C)  collect a large number of ideas in a short period of time 
D)  collect feedback on a previously implemented solution 
A)  collect cohesive information from a large number of people 
B)  collect focused ideas from a non-cohesive group 
C)  collect a large number of ideas in a short period of time 
D)  collect feedback on a previously implemented solution

Which of the following is considered to be one of the premises of political explanation?

Decision-making is not a random process.

The governmental politics model is a model with a single unitary decision-maker.

Business process reengineering involves the analysis of workflows and processes within an organization with the goal of redesigning or changing to best meet the needs of the program.

The "economic man" argument suggests that ______.

All of the following were identified as part of the focus group process EXCEPT for ______.

______ occurs when people may perceive that it is in their best interest to remain ignorant.

In the organizational process model, decision-makers are ______.

The people that will need to live with the new decisions should be involved in the decision-making.

"Organizations could be viewed as having a collection of choice opportunities, solutions looking for problems, and participants looking for work." Which model best represents this statement?

What is managerial discretion?

The organization chart should determine the decision roles.

______ is the process of comparing management processes and performance metrics to best practices.

Compare and contrast programmed decisions and nonprogrammed decisions.

Focus groups are one method of identifying problems and assessing programs. Focus groups ______.

In terms of ensuring quality in a decision, we should ______.

Explain the RAPID technique of decision-making.

Diversity provides several challenges for decision-making. Which of the following are differences in culture that can affect this process?

All of the following are a part of the RAPID model EXCEPT for ______.

Brainstorming is a method to ______.

Organizational Behavior As a Way of Thinking and Acting

Knowing and Managing Yourself

Fostering Creativity and Innovation

Managing Stress

Motivation and Engagement

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Managing Conflict

Organizational Culture and Change

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters

Exam 5: Decision-Making

Which of the following is considered to be one of the premises of political explanation?

Decision-making is not a random process.

The governmental politics model is a model with a single unitary decision-maker.

Business process reengineering involves the analysis of workflows and processes within an organization with the goal of redesigning or changing to best meet the needs of the program.

The "economic man" argument suggests that ______.

All of the following were identified as part of the focus group process EXCEPT for ______.

______ occurs when people may perceive that it is in their best interest to remain ignorant.

In the organizational process model, decision-makers are ______.

The people that will need to live with the new decisions should be involved in the decision-making.

"Organizations could be viewed as having a collection of choice opportunities, solutions looking for problems, and participants looking for work." Which model best represents this statement?

What is managerial discretion?

The organization chart should determine the decision roles.

______ is the process of comparing management processes and performance metrics to best practices.

Compare and contrast programmed decisions and nonprogrammed decisions.

Focus groups are one method of identifying problems and assessing programs. Focus groups ______.

In terms of ensuring quality in a decision, we should ______.

Explain the RAPID technique of decision-making.

Diversity provides several challenges for decision-making. Which of the following are differences in culture that can affect this process?

All of the following are a part of the RAPID model EXCEPT for ______.

Brainstorming is a method to ______.

Organizational Behavior As a Way of Thinking and Acting

Knowing and Managing Yourself

Fostering Creativity and Innovation

Managing Stress

Motivation and Engagement

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Managing Conflict

Organizational Culture and Change

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters