Exam 13: Representing the Organization on the Outside
Exam 1: Organizational Behavior As a Way of Thinking and Acting40 Questions
Exam 2: Knowing and Managing Yourself35 Questions
Exam 3: Fostering Creativity and Innovation42 Questions
Exam 4: Managing Stress38 Questions
Exam 5: Decision-Making42 Questions
Exam 6: Motivation and Engagement43 Questions
Exam 7: Leadership in Public Organizations38 Questions
Exam 8: Power and Organizational Politics39 Questions
Exam 9: Communicating Effectively With Others39 Questions
Exam 10: Working in Groups and Teams37 Questions
Exam 11: Managing Conflict42 Questions
Exam 12: Organizational Culture and Change38 Questions
Exam 13: Representing the Organization on the Outside38 Questions
Exam 14: Managing Behavior in the Public Interest35 Questions
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More active forms of citizen involvement include ______.
Free
(Multiple Choice)
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Correct Answer:
D
Compare and contrast the different types of media. How should each type of media be used by public agencies? Discuss, providing relevant examples.
Free
(Essay)
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Correct Answer:
Students should discuss television, print and digital media, radio, and press releases/press conferences. Examples will vary.
Which of the following levels of organization mediates between the technical group and top management?
Free
(Multiple Choice)
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Correct Answer:
C
You are better off guessing about an answer in a formal presentation than giving an apology and a promise to find out the answer.
(True/False)
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The early use of technological applications by governments using the Internet were to ______.
(Multiple Choice)
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Public administrators do not need to practice effective media relations.
(True/False)
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The role of public and nonprofit administrators and the standards by which administrative performance will be judged have changed.
(True/False)
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Which of the following types of media should be used when you need to go into greater detail about the work you are doing?
(Multiple Choice)
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Which of the following dimensions of collaboration includes reconciling individual and collective interests?
(Multiple Choice)
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Major developments in public policy are likely to occur through a difficult and convoluted process of bargaining and negotiation.
(True/False)
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Which of the following is a way to develop trust and build confidence with legislators?
(Multiple Choice)
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When the public is empowered to determine the outcome of a policy, that activity is called ______.
(Multiple Choice)
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The purpose of a(n) ______ network is to fund the delivery of services to clients.
(Multiple Choice)
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Public distrust of government probably has decreased the attention that legislators pay to agency activities.
(True/False)
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What is the first step in implementing a new information technology?
(Multiple Choice)
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What technology might a public agency employ to create a "virtual" town meeting?
(Multiple Choice)
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All of the following are ways in which public agencies interact with elected officials in the legislature EXCEPT for ______.
(Multiple Choice)
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