Exam 12: Organizational Culture and Change

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Creating a clear result-oriented vision in relation to discovered potential and in relation to questions of higher purpose describes which phase of the process of appreciative inquiry?

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B

As long as our thinking is governed by habit, we will continue to re-create institutions as they have been.

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OD represents a particular philosophy. According to Golemniewski (1972), what values are included in this philosophy?

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Students should identify the following values: mutual accessibility and open communications, a willingness to experiment with new behaviors and to choose those that seem most effective, a collaborative concept of authority that emphasizes cooperation and willingness to examine openly, creation of a mutual helping relationship involving a sense of community and acceptance of responsibility for others, and authenticity in interpersonal relationships.

Organic structures are highly formalized, specialized, standardized, and centralized.

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Force field analysis is a useful tool for evaluating a large number of interrelated forces and tracking their likely effects in the future.

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SMART goals refer to which of the following?

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Action research models the importance of not involving organizational members in the change process.

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Organizational learning starts with individual learning.

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The systems approach is seen as a way of ensuring attention to the "big picture."

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The ______ stage is the first stage in the change process.

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Six Sigma performs at the level of ______ perfection.

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All of the following are possible limitations to implementing cultural change of an organization EXCEPT for ______.

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Describe Latham's approach to behavior change. What are some limitations to instituting behavior change? Discuss, providing relevant examples where appropriate.

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Successful changes in an organization's culture typically occur over a short period of time.

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What is organizational culture? How is it created or formed? What does it consist of? Discuss, providing relevant examples where appropriate.

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"The new system is easier to use" is an example of which type of force?

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Appreciative inquiry focuses on emphasizing the strengths in an organization rather than its weaknesses or "deficits."

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Artifacts and creations of a culture include ______.

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According to Golembiewski (1972), OD philosophy includes which of the following values?

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Successful public managers hoping to lead change must ____.

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