Exam 10: Interpersonal and Group Process Approaches

The evidence for the positive effects of team building is clear and consistent.

The episodic model of conflict identifies strategies for conflict resolution that are focused on avoiding situations that introduce conflict and emphasizing accommodation.

It is difficult to isolate the impact of process consultations from other interventions.

Which of the following are team building interventions?

The most common focus of team-building activities is:

The research on team building's effectiveness is inconsistent.

Process consultants offer expert help in the form of solutions to problems.

Which is not a process consultation intervention?

An issue with performance measurement is that most research is based on hard facts rather than considering people's perceptions.

Group communications, roles and functions, and group norms are the focus of

Discuss the role of the OD consultant in a third-party intervention. Include the factors and tactical choices that will support conflict resolution.

Group "process" interventions help groups

Discuss how team building interventions help an organization. Describe activities that are relevant to individuals, the group and organization relationships.

Describe process consultation. Discuss when is should be used and how it applies to organization development.

Team building can help groups deal with productivity and motivation issues within the group.

The basic difference between process consultation and third-party interventions is that the latter focuses on interpersonal dysfunctions in social relationships.

The results of team building can be classified into three main areas. Which of the following is not one of these areas?

Team building involves helping work groups improve the way they accomplish tasks as well as improving interpersonal and problem-solving skills.

refers to the creation of a relationship that permits the client to process events that occur in his/her environment in order to improve the situation.

The issue of who should lead a team building session is partially a function of the capabilities of the manager.