Question 1

What should the final paragraph of any email or memo should state?

Accepted Answer

For memos, letters, and email messages,

Question 2

Carefully read these two passages:
Passage 1: "If your employees had actually read the procedures before trying to install the pump, they would have seen that the installation requires that the sealant be allowed to set for one hour before beginning the second stage of the process. Not following this procedure causes the diagnostic to shut down because the sealant has not dried enough to absorb the test stress. To avoid future installation problems, please see to it that your employees read the procedures and read them thoroughly."
Passage 2: "Please note in the procedure manual that the second stage of the installation process cannot begin until the sealant has set for one hour. This amount of time is necessary for the sealant to dry enough to absorb the test stress. If the second stage of the installation process is attempted before the sealant has dried, the diagnostic will shut down."
Explain why the second passage is better and what strategies the writer used to make it a better passage.

Accepted Answer

To compose effective emails, text messag

Question 3

To: All Graduate Advisors 
Subject: Meeting 
Dear Dr. Smith, 
 
We will soon be conducting informative sessions where students will learn everything about Graduate School from financial aid and scholarship opportunities to how to make the most of their campus experience. We will host a networking dinner after the information sessions nearby at the Ballroom. This meeting will serve as an opportunity for students to meet other students, faculty, staff, and different services our university has to offer. We would like a representative from your office to be present to help us welcome the students and inform them of your services. A booth will be available for you upon request. This Annual Graduate Orientation is our way of welcoming our new and current students and helping them kick off their semester strong! You are cordially invited to attend. Please let us know if you could attend by e-mail at gradoffice@yourschool.edu on Thursday, Aug. 25th from 5-8 p.m. at the Student Union. 
 
Graduate Office
-This email meets ALL BUT ONE of the following of the criteria listed in your textbook as the "Six Cs":

Accepted Answer

A)  concise 
B)  concrete 
C)  complete 
D)  courteous 
A)  concise 
B)  concrete 
C)  complete 
D)  courteous

Question 4

What is one principle you should keep in mind when writing for social media?

Accepted Answer

A)  Use a lot of figurative language. 
B)  Be deceptive. 
C)  Keep messages concise. 
D)  Discourage sharing. 
A)  Use a lot of figurative language. 
B)  Be deceptive. 
C)  Keep messages concise. 
D)  Discourage sharing.

Question 5

How can you avoid accidentally sending incomplete or inappropriate emails?

Accepted Answer

A)  Wait until right before you are ready to send the email to enter the recipient's email address. 
B)  Use spell check to catch spelling errors. 
C)  Remember to proofread carefully. 
D)  Always have co-worker read your email before you send it. 
A)  Wait until right before you are ready to send the email to enter the recipient's email address. 
B)  Use spell check to catch spelling errors. 
C)  Remember to proofread carefully. 
D)  Always have co-worker read your email before you send it.

Question 6

At work, what is a reason why people may not read your emails?

Accepted Answer

A)  People receive so much correspondence at work, in the form of emails and text messages, that they find it difficult to read all of them. 
B)  he 
C)  in the structure, punctuation, and usage. 
D)  Both a and b are correct. 
A)  People receive so much correspondence at work, in the form of emails and text messages, that they find it difficult to read all of them. 
B)  he 
C)  in the structure, punctuation, and usage. 
D)  Both a and b are correct.

Question 7

When writing emails that might be read on mobile devices, what strategies would you use to ensure that the message was clear and understandable? Design this essay as though you were writing it to be read on a mobile device. In other words, model your message.

Accepted Answer

To compose effective emails, text messag

Question 8

What should you always do before sending out correspondence?

Accepted Answer

A)  Create several back-up files. 
B)  Read it aloud. 
C)  Send it to your boss. 
D)  Send it through a online plagiarism software. 
A)  Create several back-up files. 
B)  Read it aloud. 
C)  Send it to your boss. 
D)  Send it through a online plagiarism software.

Question 9

To: All Graduate Advisors 
Subject: Meeting 
Dear Dr. Smith, 
 
We will soon be conducting informative sessions where students will learn everything about Graduate School from financial aid and scholarship opportunities to how to make the most of their campus experience. We will host a networking dinner after the information sessions nearby at the Ballroom. This meeting will serve as an opportunity for students to meet other students, faculty, staff, and different services our university has to offer. We would like a representative from your office to be present to help us welcome the students and inform them of your services. A booth will be available for you upon request. This Annual Graduate Orientation is our way of welcoming our new and current students and helping them kick off their semester strong! You are cordially invited to attend. Please let us know if you could attend by e-mail at gradoffice@yourschool.edu on Thursday, Aug. 25th from 5-8 p.m. at the Student Union. 
 
Graduate Office
-What would be the most effective strategy if you were to revise this email?

Accepted Answer

A)  reorganize the information in order of importance to you. 
B)  reorganize the information in order of importance the receiver. 
C)  emphasize the free meal. 
D)  reorganize the information chronologically. 
A)  reorganize the information in order of importance to you. 
B)  reorganize the information in order of importance the receiver. 
C)  emphasize the free meal. 
D)  reorganize the information chronologically.

Question 10

What is one guideline to writing effective messages for social media?

Accepted Answer

A)  Write in a Distinctive and Consistent Voice. 
B)  Ask a Colleague to Review and Edit Your Messages. 
C)  Keep Your Messages Concise. 
D)  All of the above. 
A)  Write in a Distinctive and Consistent Voice. 
B)  Ask a Colleague to Review and Edit Your Messages. 
C)  Keep Your Messages Concise. 
D)  All of the above.

Question 11

What does the below statement imply to the reader?
"You claim that you sent the email, but I never got it."

Accepted Answer

A)  She or he is sweet. 
B)  She or he is wrong. 
C)  She or he is careless. 
D)  She or he is lying. 
A)  She or he is sweet. 
B)  She or he is wrong. 
C)  She or he is careless. 
D)  She or he is lying.

Question 12

As a representative of your company, when you communicate to the public about your company through social media, you must maintain what type of image?

Accepted Answer

A)  Discerning 
B)  Likeable 
C)  Aloof 
D)  Careless 
A)  Discerning 
B)  Likeable 
C)  Aloof 
D)  Careless

Question 13

What is a letter?

Accepted Answer

A)  A document that is intended for individuals outside of an organization or an official document within the organization. 
B)  A memo. 
C)  A blog. 
D)  A card with handwriting. 
A)  A document that is intended for individuals outside of an organization or an official document within the organization. 
B)  A memo. 
C)  A blog. 
D)  A card with handwriting.

Question 14

Tone is important because it can reveal…

Accepted Answer

The tone of one's writing is the percept

Question 15

Because the typical mobile device will display the first couple of lines of incoming email and text messages it is best to…

Accepted Answer

A)  keep in mind that conciseness is not a significant consideration. 
B)  identify yourself in the opening lines. 
C)  place essential information in the opening lines. 
D)  put critical information at the end of the message, for security reasons, so it does not show up on the first screen. 
A)  keep in mind that conciseness is not a significant consideration. 
B)  identify yourself in the opening lines. 
C)  place essential information in the opening lines. 
D)  put critical information at the end of the message, for security reasons, so it does not show up on the first screen.

Question 16

Emails and text messages both require?

Accepted Answer

A)  Conciseness 
B)  Readability 
C)  Images 
D)  Both a and b are correct. 
A)  Conciseness 
B)  Readability 
C)  Images 
D)  Both a and b are correct.

Question 17

You are responsible for posting messages on your company's Twitter profile. You are told to write a message that announces the release of the RoboTranslate, a new application that can translate over 60 languages and is available in the Play Store for Androids and IPhones. This app will be great for travellers and companies that do a lot of international business. Write an essay that first describes what principles you will use to write an effective, message for your audience. Then, compose the message you would post on Twitter about the Robotranslate.

Accepted Answer

To compose and design clear, easy to rea

Question 18

To: All Graduate Advisors 
Subject: Meeting 
Dear Dr. Smith, 
 
We will soon be conducting informative sessions where students will learn everything about Graduate School from financial aid and scholarship opportunities to how to make the most of their campus experience. We will host a networking dinner after the information sessions nearby at the Ballroom. This meeting will serve as an opportunity for students to meet other students, faculty, staff, and different services our university has to offer. We would like a representative from your office to be present to help us welcome the students and inform them of your services. A booth will be available for you upon request. This Annual Graduate Orientation is our way of welcoming our new and current students and helping them kick off their semester strong! You are cordially invited to attend. Please let us know if you could attend by e-mail at gradoffice@yourschool.edu on Thursday, Aug. 25th from 5-8 p.m. at the Student Union. 
 
Graduate Office
-What would make this email more readable?

Accepted Answer

A)  If it had headings for easy skimming. 
B)  If it was longer. 
C)  If it was double spaced. 
D)  If it included an introduction that explains the benefits of orientation meetings. 
A)  If it had headings for easy skimming. 
B)  If it was longer. 
C)  If it was double spaced. 
D)  If it included an introduction that explains the benefits of orientation meetings.

Question 19

What information should the subject line in a memo contain?

Accepted Answer

Emails are one of the most frequently us

Question 20

Write a memo for all employees that identifies and explains the three types of paragraphs that should be used in a letter or memo, their purpose and content. Your memo should explain and model the three paragraph types.

Accepted Answer

A good rule of thumb when designing corr

What should the final paragraph of any email or memo should state?

What is one principle you should keep in mind when writing for social media?

How can you avoid accidentally sending incomplete or inappropriate emails?

At work, what is a reason why people may not read your emails?

When writing emails that might be read on mobile devices, what strategies would you use to ensure that the message was clear and understandable? Design this essay as though you were writing it to be read on a mobile device. In other words, model your message.

What should you always do before sending out correspondence?

What is one guideline to writing effective messages for social media?

What does the below statement imply to the reader? "You claim that you sent the email, but I never got it."

As a representative of your company, when you communicate to the public about your company through social media, you must maintain what type of image?

What is a letter?

Tone is important because it can reveal…

Because the typical mobile device will display the first couple of lines of incoming email and text messages it is best to…

Emails and text messages both require?

What information should the subject line in a memo contain?

Write a memo for all employees that identifies and explains the three types of paragraphs that should be used in a letter or memo, their purpose and content. Your memo should explain and model the three paragraph types.

Characteristics of Writing at Work

Writing for Your Readers

Writing Ethically

Achieving a Readable Style

Designing Documents

Designing Illustrations

Technical Reports

Proposals and Progress Reports

Instructions, Procedures, and Policies

Oral Reports

Résumés and Job Applications

Filters

Exam 7: Emails, Texts, Memos, and Letters

What should the final paragraph of any email or memo should state?

What is one principle you should keep in mind when writing for social media?

How can you avoid accidentally sending incomplete or inappropriate emails?

At work, what is a reason why people may not read your emails?

When writing emails that might be read on mobile devices, what strategies would you use to ensure that the message was clear and understandable? Design this essay as though you were writing it to be read on a mobile device. In other words, model your message.

What should you always do before sending out correspondence?

What is one guideline to writing effective messages for social media?

What does the below statement imply to the reader? "You claim that you sent the email, but I never got it."

As a representative of your company, when you communicate to the public about your company through social media, you must maintain what type of image?

What is a letter?

Tone is important because it can reveal…

Because the typical mobile device will display the first couple of lines of incoming email and text messages it is best to…

Emails and text messages both require?

What information should the subject line in a memo contain?

Write a memo for all employees that identifies and explains the three types of paragraphs that should be used in a letter or memo, their purpose and content. Your memo should explain and model the three paragraph types.

Characteristics of Writing at Work

Writing for Your Readers

Writing Ethically

Achieving a Readable Style

Designing Documents

Designing Illustrations

Technical Reports

Proposals and Progress Reports

Instructions, Procedures, and Policies

Oral Reports

Résumés and Job Applications

Filters