Question 1

Which phrase best describes how Bazooms staff are trained to deal with rude customers?

Accepted Answer

A)  kill them with kindness 
B)  give it back to them 
C)  no publicity is bad publicity 
D)  preserve your self-image at all costs 
A)  kill them with kindness 
B)  give it back to them 
C)  no publicity is bad publicity 
D)  preserve your self-image at all costs A

Question 2

Challenges to the established power structure at Bazooms mainly take the form of ______.

Accepted Answer

A)  gossip 
B)  litigation 
C)  dehumanization 
D)  joke telling 
A)  gossip 
B)  litigation 
C)  dehumanization 
D)  joke telling A

Question 3

Describe the ways in which sexual harassment is part of the job at Bazooms.

Accepted Answer

Harassment is taken for granted as part of the job at Bazooms. By defining abuse as part of the job, waitresses can continue to work without necessarily internalizing or accepting the daily hassles and degradations as aspects of their self-definitions or sense of self-worth. Women enter into a waitressing job expecting crude remarks, degrading uniforms, and unnecessary management-based power plays and may prepare themselves for the worst by setting personal boundaries, with conditions attached.

Question 4

Identify and describe the three ways Bazooms waitresses respond to the constraints imposed by their workplace.

Accepted Answer

The answer of Identify and describe the three ways Bazooms...

Question 5

An occupation that is considered "for women" and in which women are considered to be men's subordinates and are paid less than men for the same work is known as a(n) ______.

Accepted Answer

A)  gendered workplace 
B)  management code 
C)  emotional labor 
D)  interactional technique 
A)  gendered workplace 
B)  management code 
C)  emotional labor 
D)  interactional technique

Question 6

The author found that the "jump start" before every shift was essentially an opportunity to ______.

Accepted Answer

A)  motivate workers to have fun 
B)  support workers' career goals 
C)  quiz staff on that day's specials 
D)  allow management to assert authority 
A)  motivate workers to have fun 
B)  support workers' career goals 
C)  quiz staff on that day's specials 
D)  allow management to assert authority

Question 7

How did the women manipulate the Bazooms girl image to fit their own self-images?

Accepted Answer

A)  by refusing to wear make-up 
B)  by demanding higher wages 
C)  by educating the customers 
D)  by negotiating the dress codes 
A)  by refusing to wear make-up 
B)  by demanding higher wages 
C)  by educating the customers 
D)  by negotiating the dress codes

Question 8

Subjects in the study were selected based on ______

Accepted Answer

A)  the level of job commitment 
B)  random sampling 
C)  relationship to the author 
D)  hair color 
A)  the level of job commitment 
B)  random sampling 
C)  relationship to the author 
D)  hair color

Question 9

Bazooms restaurant revolves around ______.

Accepted Answer

A)  its famous chicken wings 
B)  the Bazooms girl 
C)  its craft beer selection 
D)  the fast-food restaurant phenomenon 
A)  its famous chicken wings 
B)  the Bazooms girl 
C)  its craft beer selection 
D)  the fast-food restaurant phenomenon

Question 10

All of the following are essential to the success of Bazooms except the ______.

Accepted Answer

A)  cooperation of waitresses 
B)  sexualized atmosphere 
C)  resistance of gendered sexual identities 
D)  male-dominated hierarchy 
A)  cooperation of waitresses 
B)  sexualized atmosphere 
C)  resistance of gendered sexual identities 
D)  male-dominated hierarchy

Question 11

Bazooms girls are most similar to ______.

Accepted Answer

A)  lifeguards 
B)  therapists 
C)  chefs 
D)  performers 
A)  lifeguards 
B)  therapists 
C)  chefs 
D)  performers

Question 12

What is the purpose of the reading?

Accepted Answer

A)  to gain insight into the business model of a fast-growing restaurant chain 
B)  to analyze the daily reality of the Bazooms girl 
C)  to understand the working-class model 
D)  to examine the dynamics of power, gender, and sexuality as they operate in Bazooms' workplace 
A)  to gain insight into the business model of a fast-growing restaurant chain 
B)  to analyze the daily reality of the Bazooms girl 
C)  to understand the working-class model 
D)  to examine the dynamics of power, gender, and sexuality as they operate in Bazooms' workplace

Question 13

Elaborate on one interactional technique that Bazooms managers and customers used to sustain dominance over workers.

Accepted Answer

The answer of Elaborate on one interactional technique that Bazooms...

Question 14

Define emotional labor as it pertains to Bazooms girls.

Accepted Answer

The answer of Define emotional labor as it pertains to...

Question 15

Discuss how gender and power at Bazooms are reflected in its management structure.

Accepted Answer

The answer of Discuss how gender and power at Bazooms...

Exam 9: Working at Bazooms: The Intersection of Power, Gender, and Sexuality

Which phrase best describes how Bazooms staff are trained to deal with rude customers?

Challenges to the established power structure at Bazooms mainly take the form of ______.

Describe the ways in which sexual harassment is part of the job at Bazooms.

Identify and describe the three ways Bazooms waitresses respond to the constraints imposed by their workplace.

An occupation that is considered "for women" and in which women are considered to be men's subordinates and are paid less than men for the same work is known as a(n) ______.

The author found that the "jump start" before every shift was essentially an opportunity to ______.

How did the women manipulate the Bazooms girl image to fit their own self-images?

Subjects in the study were selected based on ______

Bazooms restaurant revolves around ______.

All of the following are essential to the success of Bazooms except the ______.

Bazooms girls are most similar to ______.

What is the purpose of the reading?

Elaborate on one interactional technique that Bazooms managers and customers used to sustain dominance over workers.

Define emotional labor as it pertains to Bazooms girls.

Discuss how gender and power at Bazooms are reflected in its management structure.

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