Exam 12: Supervising the Difficult Employee-Special Considerations

Personal effects of work stressors include

According to the text, problem behavior evolves from a personality conflict between a supervisor and an officer.

Most supervisors are more comfortable with officers who are more similar to them.

Ascendants are intolerant of employees who do not work effectively.

According to the text, in one state, courts ruled that ________________ is occupationally related.

Work stressors affect

Marginal performers generally seek to "rock the boat" in a department.

Not every officer is affected by stress.

According to the text, for the marginal employee, all of the following are usually true except

Indifferents have a weak affiliative drive.

Indifferent employees seek promotions actively.

Values are the basis for the benefits and actions taken by a department.

What span of years defines the "millennial generation"?

In which stage of an officer's employment does inappropriate behavior usually occur?

Tyrants resist every new idea.

Which type of employee is an "organizational person" or someone on the "fast track"?

According to an expert cited in the text, what are the three types of employees in an organization?

Employees are responsible for results when they are part of the decision-making process.

The officers who were first to respond to the shooting at Sandy Hook Elementary School later displayed symptoms of

With which type of employee do supervisors usually work well?