Exam 3: Interpersonal Communications-Striving for Effectiveness

One study showed that about 9 percent of residents in the U.S. had a limited ability to read, write, speak, or understand English. These individuals are referred to as limited English proficient.

Communication is the foundation of interpersonal relations.

One-way communication is preferable when

According to the text, the content of a message is more important than the context.

What significant attribute do outstanding supervisors have that distinguishes them from others?

According to the text, if communication is to be effective, it must be nurtured by

Paralanguage refers to

The term "channel" refers to the ability to transition from different aspects of the communication process.

A goal a supervisor should have is to work with subordinates in order to develop them so that they become committed and motivated to the extent that they are self-supervised.

LEP stands for Languages of Ethnic People.

Advantages of two-way communication may include

Two-way communication requires less planning due to

All of the following are barriers to communication except

Effective communication does not necessarily involve or mean getting the meaning across.

The sender and recipient of a message are affected before, during, and after the message is transmitted, by which of the following factors?

The failure to maintain sufficient eye contact can display aloofness, indirectness, a lack of confidence, or anxiety.

The sender of a message determines the relevancy of each message. This is known as

Physical barriers include a person's beliefs, judgments, values, needs, life experiences, education, training, and goals

Feedback needs to be kept very general.

According to the text, the first-line supervisor must understand the importance of