Question 1

The performance appraisal interview benefits

Accepted Answer

A)  The employee 
B)  The supervisor 
C)  The agency 
D)  All of the above 
A)  The employee 
B)  The supervisor 
C)  The agency 
D)  All of the above D

Question 2

Police managers are becoming sensitive to the fact that numerical strength does not guarantee quality service from line officers. Quality is much more likely to be determined by

Accepted Answer

A)  Intelligence and ability of the police department's human resources 
B)  Skills and experience of the police department's human resources 
C)  Integrity and dedication of the police department's human resources 
D)  All of the above 
A)  Intelligence and ability of the police department's human resources 
B)  Skills and experience of the police department's human resources 
C)  Integrity and dedication of the police department's human resources 
D)  All of the above D

Question 3

Objective and frequent performance appraisals ensure quality police service.

Accepted Answer

A) True 
 B)False  True

Question 4

The error of bias occurs when too much weight is placed on the employee's behavior immediately prior to the evaluation.

Accepted Answer

A) True 
 B)False

Question 5

What type of performance appraisal is an accurate measurement of traits or goal acquisition the evaluation process purports to measure?

Accepted Answer

A)  A valid performance appraisal 
B)  A reliable performance appraisal 
C)  Both a and b 
D)  None of the above 
A)  A valid performance appraisal 
B)  A reliable performance appraisal 
C)  Both a and b 
D)  None of the above

Question 6

In the text, EAP stands for Employee Appraisal of Performance. This department is the one that creates all of the methods of appraisals.

Accepted Answer

A) True 
 B)False

Question 7

Based on modern management theory, personnel development

Accepted Answer

A)  Occurs during the first three months an officer joins the police department 
B)  Occurs during the first year in which an officer joins the police department 
C)  Is an ongoing process that begins when an officer joins the police department and continues throughout his or her career 
D)  Does not really occur 
A)  Occurs during the first three months an officer joins the police department 
B)  Occurs during the first year in which an officer joins the police department 
C)  Is an ongoing process that begins when an officer joins the police department and continues throughout his or her career 
D)  Does not really occur

Question 8

Conducting the performance appraisal is the last stage of the evaluation cycle.

Accepted Answer

A) True 
 B)False

Question 9

According to the text, the most common error in rating police personnel is the

Accepted Answer

A)  Error of leniency 
B)  Error of central tendency 
C)  Error of contrast 
D)  Error of bias 
A)  Error of leniency 
B)  Error of central tendency 
C)  Error of contrast 
D)  Error of bias

Question 10

Evaluation of performance appraisal is typically the responsibility of

Accepted Answer

A)  The informal leaders 
B)  Other line officers 
C)  First-line supervisors 
D)  Upper management 
A)  The informal leaders 
B)  Other line officers 
C)  First-line supervisors 
D)  Upper management

Question 11

Methods of appraisal include all but which of the following?

Accepted Answer

A)  Graphic rating scale 
B)  Critical incident method 
C)  Management by objectives 
D)  Total quality management 
A)  Graphic rating scale 
B)  Critical incident method 
C)  Management by objectives 
D)  Total quality management

Question 12

Institutional support is not essential for a performance appraisal program to be effective.

Accepted Answer

A) True 
 B)False

Question 13

According to Leonard and Trusty (2015), the purpose of employee appraisals is to synthesize the capabilities of employees and to compare them to a standard.

Accepted Answer

A) True 
 B)False

Question 14

When supervisors judge officers based on their own expectations and aspirations, they are committing the

Accepted Answer

A)  Error of leniency 
B)  Error of central tendency 
C)  Error of contrast 
D)  Error of bias 
A)  Error of leniency 
B)  Error of central tendency 
C)  Error of contrast 
D)  Error of bias

Question 15

Paired comparison evaluations can never be an informal process. It can only be a formal process.

Accepted Answer

A) True 
 B)False

Question 16

The integrity of performance appraisals is heavily influenced by the skills and abilities of supervisors.

Accepted Answer

A) True 
 B)False

Question 17

All supervisors understand the importance and purpose of performance appraisal.

Accepted Answer

A) True 
 B)False

Question 18

The most important elements of performance appraisal include all but which of the following characteristics?

Accepted Answer

A)  They are job-centered 
B)  They are clear and simply stated 
C)  They are objective as well as subjective 
D)  They are observable 
A)  They are job-centered 
B)  They are clear and simply stated 
C)  They are objective as well as subjective 
D)  They are observable

Question 19

When the supervisor allows just one outstanding characteristic or critical incident to shape the overall rating, the supervisor is guilty of the

Accepted Answer

A)  Error of leniency 
B)  Error of central tendency 
C)  Halo effect 
D)  Error of bias 
A)  Error of leniency 
B)  Error of central tendency 
C)  Halo effect 
D)  Error of bias

Question 20

According to the text, many supervisors enjoy conducting performance appraisals on subordinates because it gives them a sense of power.

Accepted Answer

A) True 
 B)False

The performance appraisal interview benefits

Police managers are becoming sensitive to the fact that numerical strength does not guarantee quality service from line officers. Quality is much more likely to be determined by

Objective and frequent performance appraisals ensure quality police service.

The error of bias occurs when too much weight is placed on the employee's behavior immediately prior to the evaluation.

What type of performance appraisal is an accurate measurement of traits or goal acquisition the evaluation process purports to measure?

In the text, EAP stands for Employee Appraisal of Performance. This department is the one that creates all of the methods of appraisals.

Based on modern management theory, personnel development

Conducting the performance appraisal is the last stage of the evaluation cycle.

According to the text, the most common error in rating police personnel is the

Evaluation of performance appraisal is typically the responsibility of

Methods of appraisal include all but which of the following?

Institutional support is not essential for a performance appraisal program to be effective.

According to Leonard and Trusty (2015), the purpose of employee appraisals is to synthesize the capabilities of employees and to compare them to a standard.

When supervisors judge officers based on their own expectations and aspirations, they are committing the

Paired comparison evaluations can never be an informal process. It can only be a formal process.

The integrity of performance appraisals is heavily influenced by the skills and abilities of supervisors.

All supervisors understand the importance and purpose of performance appraisal.

The most important elements of performance appraisal include all but which of the following characteristics?

When the supervisor allows just one outstanding characteristic or critical incident to shape the overall rating, the supervisor is guilty of the

According to the text, many supervisors enjoy conducting performance appraisals on subordinates because it gives them a sense of power.

Supervision-The Management Task

Community-Oriented Policing and Problem Solving-Improving Neighborhood Quality of Life

Interpersonal Communications-Striving for Effectiveness

Motivation-A Prerequisite for Success

Leadership-The Integrative Variable

Team Building-Maximizing the Group Process

Change-Coping With Organizational Life

Training, Coaching, Counseling, and Mentoring-Helping Officers Grow and Develop

Discipline-An Essential Element of Police Supervision

Internal Discipline-A System of Accountability

Supervising the Difficult Employee-Special Considerations

Supervising Minorities-Respecting Individual and Cultural Differences

Tactical Operations-Critical Incident Deployment

Labor Relations-Problem Solving Through Constructive Conflict

Homeland Security and Terrorism-A Changing Role

Filters

Exam 8: Performance Appraisal-The Key to Police Personnel Development

The performance appraisal interview benefits

Police managers are becoming sensitive to the fact that numerical strength does not guarantee quality service from line officers. Quality is much more likely to be determined by

Objective and frequent performance appraisals ensure quality police service.

The error of bias occurs when too much weight is placed on the employee's behavior immediately prior to the evaluation.

What type of performance appraisal is an accurate measurement of traits or goal acquisition the evaluation process purports to measure?

In the text, EAP stands for Employee Appraisal of Performance. This department is the one that creates all of the methods of appraisals.

Based on modern management theory, personnel development

Conducting the performance appraisal is the last stage of the evaluation cycle.

According to the text, the most common error in rating police personnel is the

Evaluation of performance appraisal is typically the responsibility of

Methods of appraisal include all but which of the following?

Institutional support is not essential for a performance appraisal program to be effective.

According to Leonard and Trusty (2015), the purpose of employee appraisals is to synthesize the capabilities of employees and to compare them to a standard.

When supervisors judge officers based on their own expectations and aspirations, they are committing the

Paired comparison evaluations can never be an informal process. It can only be a formal process.

The integrity of performance appraisals is heavily influenced by the skills and abilities of supervisors.

All supervisors understand the importance and purpose of performance appraisal.

The most important elements of performance appraisal include all but which of the following characteristics?

When the supervisor allows just one outstanding characteristic or critical incident to shape the overall rating, the supervisor is guilty of the

According to the text, many supervisors enjoy conducting performance appraisals on subordinates because it gives them a sense of power.

Supervision-The Management Task

Community-Oriented Policing and Problem Solving-Improving Neighborhood Quality of Life

Interpersonal Communications-Striving for Effectiveness

Motivation-A Prerequisite for Success

Leadership-The Integrative Variable

Team Building-Maximizing the Group Process

Change-Coping With Organizational Life

Training, Coaching, Counseling, and Mentoring-Helping Officers Grow and Develop

Discipline-An Essential Element of Police Supervision

Internal Discipline-A System of Accountability

Supervising the Difficult Employee-Special Considerations

Supervising Minorities-Respecting Individual and Cultural Differences

Tactical Operations-Critical Incident Deployment

Labor Relations-Problem Solving Through Constructive Conflict

Homeland Security and Terrorism-A Changing Role

Filters