Question 1

All of the following are ways to overcome resistance to change EXCEPT __________.

Accepted Answer

A)  education 
B)  involvement 
C)  bargaining 
D)  symbolic management 
A)  education 
B)  involvement 
C)  bargaining 
D)  symbolic management

Question 2

An example of a shallow intervention technique is__________.

Accepted Answer

A)  survey feedback 
B)  sensitivity training 
C)  team development 
D)  intergroup team building 
A)  survey feedback 
B)  sensitivity training 
C)  team development 
D)  intergroup team building

Question 3

The stage of action research in which the change agent initiates the diagnostic process is the__________.

Accepted Answer

A)  consultation 
B)  data gathering and provisional diagnosis 
C)  feedback 
D)  joint diagnosis and action planning 
A)  consultation 
B)  data gathering and provisional diagnosis 
C)  feedback 
D)  joint diagnosis and action planning

Question 4

A diagnostic technique for visualizing the situation surrounding a possible change is__________.

Accepted Answer

A)  intervention technique 
B)  force field analysis 
C)  action research 
D)  symbolic management 
A)  intervention technique 
B)  force field analysis 
C)  action research 
D)  symbolic management

Question 5

As a consultant, after analyzing the last several accidents at safety-risk NASA, I would recommend further examination of NASA's __________.

Accepted Answer

A)  organizational development 
B)  organizational culture 
C)  interventions 
D)  change agents 
A)  organizational development 
B)  organizational culture 
C)  interventions 
D)  change agents

Question 6

Accounts of past events that illustrate and transmit deeper cultural values are called myths.

Accepted Answer

A) True 
 B)False

Question 7

Scheduling a retreat at which managers identify gaps between the current culture and a desired situation is called__________.

Accepted Answer

A)  social information processing 
B)  symbolic management 
C)  impression management 
D)  organization development 
A)  social information processing 
B)  symbolic management 
C)  impression management 
D)  organization development

All of the following are ways to overcome resistance to change EXCEPT __________.

An example of a shallow intervention technique is__________.

The stage of action research in which the change agent initiates the diagnostic process is the__________.

A diagnostic technique for visualizing the situation surrounding a possible change is__________.

As a consultant, after analyzing the last several accidents at safety-risk NASA, I would recommend further examination of NASA's __________.

Accounts of past events that illustrate and transmit deeper cultural values are called myths.

Scheduling a retreat at which managers identify gaps between the current culture and a desired situation is called__________.

Organizational Behavior

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Exam 14: Culture, Change, and Organization Development

All of the following are ways to overcome resistance to change EXCEPT __________.

An example of a shallow intervention technique is__________.

The stage of action research in which the change agent initiates the diagnostic process is the__________.

A diagnostic technique for visualizing the situation surrounding a possible change is__________.

As a consultant, after analyzing the last several accidents at safety-risk NASA, I would recommend further examination of NASA's __________.

Accounts of past events that illustrate and transmit deeper cultural values are called myths.

Scheduling a retreat at which managers identify gaps between the current culture and a desired situation is called__________.

Organizational Behavior

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters