Question 1

The idea that managers can influence deep cultural norms and elements by influencing surface elements, is called__________.

Accepted Answer

A)  social information processing 
B)  symbolic management 
C)  impression management 
D)  organization development 
A)  social information processing 
B)  symbolic management 
C)  impression management 
D)  organization development

Question 2

Some experts suggest that managers can "manage" culture. According to this perspective, how can managers influence culture by symbolic management?

Accepted Answer

The answer of Some experts suggest that managers can "manage"...

Question 3

The purpose of the evaluation stage is primarily to__________.

Accepted Answer

A)  determine how well the change agent functioned 
B)  decide on the next OD intervention 
C)  assess behavioral and attitudinal change 
D)  assess the overall effectiveness of the intervention 
A)  determine how well the change agent functioned 
B)  decide on the next OD intervention 
C)  assess behavioral and attitudinal change 
D)  assess the overall effectiveness of the intervention

Question 4

Contrast the traditional and organizational development (OD) approaches to survey feedback. Which is likely to be more effective in facilitating change, and why?

Accepted Answer

The answer of Contrast the traditional and organizational development (OD)...

Question 5

Hidden persuasion runs the risk of being perceived as unfair.

Accepted Answer

A) True 
 B)False

Question 6

A technique in which a change agent guides meetings between two groups is__________.

Accepted Answer

A)  intergroup team building 
B)  open system planning 
C)  third party peace making 
D)  process consultation 
A)  intergroup team building 
B)  open system planning 
C)  third party peace making 
D)  process consultation

Question 7

A sensitivity training session relies on ______________ to cause participants to work on relationships.

Accepted Answer

A)  confrontation 
B)  the change agent 
C)  ambiguity 
D)  a sense of urgency 
A)  confrontation 
B)  the change agent 
C)  ambiguity 
D)  a sense of urgency

Question 8

When information required to implement change is dispersed among many people, managers should adopt ____________ as a way of managing resistance.

Accepted Answer

A)  bargaining 
B)  persuasion 
C)  involvement 
D)  education 
A)  bargaining 
B)  persuasion 
C)  involvement 
D)  education

Question 9

Intergroup team building involves resolving conflict between two groups that sometimes meet separately.

Accepted Answer

A) True 
 B)False

Question 10

When speed is essential and the people resisting change hold considerable power, managers should adopt ____________ as a way of managing resistance.

Accepted Answer

A)  bargaining 
B)  persuasion 
C)  coercion 
D)  education 
A)  bargaining 
B)  persuasion 
C)  coercion 
D)  education

Question 11

All of the following are features of organizational development (OD) EXCEPT __________.

Accepted Answer

A)  emphasizes reactionary change 
B)  focuses on multiple levels of an organization 
C)  has a long-term orientation 
D)  is guided by a change agent 
A)  emphasizes reactionary change 
B)  focuses on multiple levels of an organization 
C)  has a long-term orientation 
D)  is guided by a change agent

Question 12

An organizational logo can be an example of a symbol.

Accepted Answer

A) True 
 B)False

Question 13

Experts agree that managers can influence culture.

Accepted Answer

A) True 
 B)False

Question 14

A deep intervention attacks basic beliefs, values, and norms.

Accepted Answer

A) True 
 B)False

Question 15

What is organizational culture? What are its functions? Explain how organizational culture can be positive or negative for an organization.

Accepted Answer

The answer of What is organizational culture? What are its...

Question 16

Traditionally, survey feedback interventions involve wide participation.

Accepted Answer

A) True 
 B)False

Question 17

What is organizational development OD? What are the important features of this process?

Accepted Answer

Organization development (OD) is influen

Question 18

The idea that managers can influence culture by helping members to examine current culture and decide what new culture to adopt, is called__________.

Accepted Answer

A)  social information processing 
B)  symbolic management 
C)  impression management 
D)  organization development 
A)  social information processing 
B)  symbolic management 
C)  impression management 
D)  organization development

Question 19

Summarize the point of view that states that organizational culture cannot be managed. What is your response to these arguments?

Accepted Answer

The answer of Summarize the point of view that states...

Question 20

Organizational Development (OD) focuses on psychological issues in organizations.

Accepted Answer

A) True 
 B)False

The idea that managers can influence deep cultural norms and elements by influencing surface elements, is called__________.

Some experts suggest that managers can "manage" culture. According to this perspective, how can managers influence culture by symbolic management?

The purpose of the evaluation stage is primarily to__________.

Contrast the traditional and organizational development (OD) approaches to survey feedback. Which is likely to be more effective in facilitating change, and why?

Hidden persuasion runs the risk of being perceived as unfair.

A technique in which a change agent guides meetings between two groups is__________.

A sensitivity training session relies on ______________ to cause participants to work on relationships.

When information required to implement change is dispersed among many people, managers should adopt ____________ as a way of managing resistance.

Intergroup team building involves resolving conflict between two groups that sometimes meet separately.

When speed is essential and the people resisting change hold considerable power, managers should adopt ____________ as a way of managing resistance.

All of the following are features of organizational development (OD) EXCEPT __________.

An organizational logo can be an example of a symbol.

Experts agree that managers can influence culture.

A deep intervention attacks basic beliefs, values, and norms.

What is organizational culture? What are its functions? Explain how organizational culture can be positive or negative for an organization.

Traditionally, survey feedback interventions involve wide participation.

What is organizational development OD? What are the important features of this process?

The idea that managers can influence culture by helping members to examine current culture and decide what new culture to adopt, is called__________.

Summarize the point of view that states that organizational culture cannot be managed. What is your response to these arguments?

Organizational Development (OD) focuses on psychological issues in organizations.

Organizational Behavior

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Exam 14: Culture, Change, and Organization Development

The idea that managers can influence deep cultural norms and elements by influencing surface elements, is called__________.

Some experts suggest that managers can "manage" culture. According to this perspective, how can managers influence culture by symbolic management?

The purpose of the evaluation stage is primarily to__________.

Contrast the traditional and organizational development (OD) approaches to survey feedback. Which is likely to be more effective in facilitating change, and why?

Hidden persuasion runs the risk of being perceived as unfair.

A technique in which a change agent guides meetings between two groups is__________.

A sensitivity training session relies on ______________ to cause participants to work on relationships.

When information required to implement change is dispersed among many people, managers should adopt ____________ as a way of managing resistance.

Intergroup team building involves resolving conflict between two groups that sometimes meet separately.

When speed is essential and the people resisting change hold considerable power, managers should adopt ____________ as a way of managing resistance.

All of the following are features of organizational development (OD) EXCEPT __________.

An organizational logo can be an example of a symbol.

Experts agree that managers can influence culture.

A deep intervention attacks basic beliefs, values, and norms.

What is organizational culture? What are its functions? Explain how organizational culture can be positive or negative for an organization.

Traditionally, survey feedback interventions involve wide participation.

What is organizational development OD? What are the important features of this process?

The idea that managers can influence culture by helping members to examine current culture and decide what new culture to adopt, is called__________.

Summarize the point of view that states that organizational culture cannot be managed. What is your response to these arguments?

Organizational Development (OD) focuses on psychological issues in organizations.

Organizational Behavior

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters