Question 1

Increasing the complexity of a job by increasing job range is called____________.

Accepted Answer

A)  job rotation 
B)  job enrichment 
C)  job enlargement 
D)  job loading 
A)  job rotation 
B)  job enrichment 
C)  job enlargement 
D)  job loading

Question 2

Describe Herzberg's theory of employee satisfaction and dissatisfaction. Why is this theory important?

Accepted Answer

The answer of Describe Herzberg's theory of employee satisfaction and...

Question 3

Within the field of work measurement are the areas of____________.

Accepted Answer

A)  ergonomics and process engineering 
B)  scientific management and logistics management 
C)  time-motion studies and micromotion analysis 
D)  ergonomics and micromotion analysis 
A)  ergonomics and process engineering 
B)  scientific management and logistics management 
C)  time-motion studies and micromotion analysis 
D)  ergonomics and micromotion analysis

Question 4

The efficiency perspective is the foundation of the field of ______________.

Accepted Answer

A)  management 
B)  industrial psychology 
C)  industrial engineering 
D)  logistics management 
A)  management 
B)  industrial psychology 
C)  industrial engineering 
D)  logistics management

Question 5

Most workers respond to job rotation with____________.

Accepted Answer

A)  increased satisfaction 
B)  increased work performance 
C)  view their work the same way as before the change 
D)  decreased satisfaction 
A)  increased satisfaction 
B)  increased work performance 
C)  view their work the same way as before the change 
D)  decreased satisfaction

Question 6

"Experienced responsibility for work" is a____________.

Accepted Answer

A)  core job characteristic 
B)  critical psychological state 
C)  outcome 
D)  moderator 
A)  core job characteristic 
B)  critical psychological state 
C)  outcome 
D)  moderator

Question 7

Herzberg was the first person to suggest that job satisfaction and job dissatisfaction are independent constructs.

Accepted Answer

A) True 
 B)False

Question 8

A person who investigates the effects of noise and vibration on a worker is doing____________.

Accepted Answer

A)  methods engineering 
B)  human factors engineering 
C)  scientific management 
D)  process engineering 
A)  methods engineering 
B)  human factors engineering 
C)  scientific management 
D)  process engineering

Question 9

The use of quality circles generally involves____________.

Accepted Answer

A)  job enrichment techniques 
B)  the sociotechnical approach 
C)  modifying existing work technologies 
D)  giving employees the opportunity to participate 
A)  job enrichment techniques 
B)  the sociotechnical approach 
C)  modifying existing work technologies 
D)  giving employees the opportunity to participate

Question 10

The focus of the sociotechnical approach is____________.

Accepted Answer

A)  using technology to improve job satisfaction 
B)  social factors in work 
C)  redesigning individual jobs 
D)  job enlargement 
A)  using technology to improve job satisfaction 
B)  social factors in work 
C)  redesigning individual jobs 
D)  job enlargement

Question 11

Time-motion studies and work micromotion analysis are both areas of____________.

Accepted Answer

A)  work measurement 
B)  process engineering 
C)  human factors engineering 
D)  ergonomics 
A)  work measurement 
B)  process engineering 
C)  human factors engineering 
D)  ergonomics

Question 12

The area of industrial engineering concerned with developing standards for performing work of acceptable quality and quantity is____________.

Accepted Answer

A)  work measurement 
B)  process engineering 
C)  human factors engineering 
D)  ergonomics 
A)  work measurement 
B)  process engineering 
C)  human factors engineering 
D)  ergonomics

Question 13

Measuring how much time it takes a worker to perform a particular job, and comparing that to the time it should take to perform that job, is called____________.

Accepted Answer

A)  time-motion study 
B)  stopwatch time analysis 
C)  standard time analysis 
D)  micromotion analysis 
A)  time-motion study 
B)  stopwatch time analysis 
C)  standard time analysis 
D)  micromotion analysis

Question 14

Typically, quality circles change members frequently.

Accepted Answer

A) True 
 B)False

Question 15

According to Herzberg, a worker's relationship with his/her supervisor is unlikely to cause him/her to be more satisfied.

Accepted Answer

A) True 
 B)False

Question 16

What is the quality perspective? What are the major ways that organizations intervene to improve quality?

Accepted Answer

The answer of What is the quality perspective? What are...

Question 17

Workers' compensation costs for repetitive motion injuries have been estimated at costing more than $50 billion per year.

Accepted Answer

A) True 
 B)False

Question 18

What is human factors engineering? What is its objective? What are its consequences?

Accepted Answer

The answer of What is human factors engineering? What is...

Question 19

Job enrichment that has both horizontal and vertical dimensions is better at producing job satisfaction, than either dimension alone.

Accepted Answer

A) True 
 B)False

Question 20

What is process engineering? What is its objective? What are its consequences?

Accepted Answer

The answer of What is process engineering? What is its...

Increasing the complexity of a job by increasing job range is called____________.

Describe Herzberg's theory of employee satisfaction and dissatisfaction. Why is this theory important?

Within the field of work measurement are the areas of____________.

The efficiency perspective is the foundation of the field of ______________.

Most workers respond to job rotation with____________.

"Experienced responsibility for work" is a____________.

Herzberg was the first person to suggest that job satisfaction and job dissatisfaction are independent constructs.

A person who investigates the effects of noise and vibration on a worker is doing____________.

The use of quality circles generally involves____________.

The focus of the sociotechnical approach is____________.

Time-motion studies and work micromotion analysis are both areas of____________.

The area of industrial engineering concerned with developing standards for performing work of acceptable quality and quantity is____________.

Measuring how much time it takes a worker to perform a particular job, and comparing that to the time it should take to perform that job, is called____________.

Typically, quality circles change members frequently.

According to Herzberg, a worker's relationship with his/her supervisor is unlikely to cause him/her to be more satisfied.

What is the quality perspective? What are the major ways that organizations intervene to improve quality?

Workers' compensation costs for repetitive motion injuries have been estimated at costing more than $50 billion per year.

What is human factors engineering? What is its objective? What are its consequences?

Job enrichment that has both horizontal and vertical dimensions is better at producing job satisfaction, than either dimension alone.

What is process engineering? What is its objective? What are its consequences?

Organizational Behavior

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Exam 7: Efficiency, Motivation and Quality in Work Design

Increasing the complexity of a job by increasing job range is called____________.

Describe Herzberg's theory of employee satisfaction and dissatisfaction. Why is this theory important?

Within the field of work measurement are the areas of____________.

The efficiency perspective is the foundation of the field of ______________.

Most workers respond to job rotation with____________.

"Experienced responsibility for work" is a____________.

Herzberg was the first person to suggest that job satisfaction and job dissatisfaction are independent constructs.

A person who investigates the effects of noise and vibration on a worker is doing____________.

The use of quality circles generally involves____________.

The focus of the sociotechnical approach is____________.

Time-motion studies and work micromotion analysis are both areas of____________.

The area of industrial engineering concerned with developing standards for performing work of acceptable quality and quantity is____________.

Measuring how much time it takes a worker to perform a particular job, and comparing that to the time it should take to perform that job, is called____________.

Typically, quality circles change members frequently.

According to Herzberg, a worker's relationship with his/her supervisor is unlikely to cause him/her to be more satisfied.

What is the quality perspective? What are the major ways that organizations intervene to improve quality?

Workers' compensation costs for repetitive motion injuries have been estimated at costing more than $50 billion per year.

What is human factors engineering? What is its objective? What are its consequences?

Job enrichment that has both horizontal and vertical dimensions is better at producing job satisfaction, than either dimension alone.

What is process engineering? What is its objective? What are its consequences?

Organizational Behavior

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters