Question 1

How does one implement the ideas in the Hackman-Oldham Model?

Accepted Answer

The answer of How does one implement the ideas in...

Question 2

Quality circles reach consensus decisions and then have the freedom to implement what they decide.

Accepted Answer

A) True 
 B)False

Question 3

A worker's likely reaction to having his/her job enlarged is____________.

Accepted Answer

A)  increased satisfaction 
B)  increased work performance 
C)  view their work the same way as before the change 
D)  decreased satisfaction 
A)  increased satisfaction 
B)  increased work performance 
C)  view their work the same way as before the change 
D)  decreased satisfaction

Question 4

A small group of employees that meets on company time to identify and resolve job-related problems is a____________.

Accepted Answer

A)  semi-autonomous work group 
B)  self-managing work team 
C)  quality circle 
D)  virtual team 
A)  semi-autonomous work group 
B)  self-managing work team 
C)  quality circle 
D)  virtual team

Question 5

Research suggests that employees in flexible manufacturing cells show signs of increased motivation.

Accepted Answer

A) True 
 B)False

Question 6

What is meant by the "efficiency perspective" on job design? How useful is it for managers in improving productivity? What are the negative side-effects of efficiency approaches?

Accepted Answer

The answer of What is meant by the "efficiency perspective"...

Question 7

One of the founders of the quality perspective is W. Edward Deming.

Accepted Answer

A) True 
 B)False

Question 8

Part of process engineering is____________.

Accepted Answer

A)  determining procedures to be followed 
B)  determining physical layout of offices 
C)  determining the flow of work 
D)  determining equipment to be used 
E)  all of the above 
A)  determining procedures to be followed 
B)  determining physical layout of offices 
C)  determining the flow of work 
D)  determining equipment to be used 
E)  all of the above

Question 9

Workers in a flexible manufacturing cell never need to touch the product.

Accepted Answer

A) True 
 B)False

Question 10

All of the following are outcomes predicted in the Hackman-Oldham Model EXCEPT ____________.

Accepted Answer

A)  internal work motivation 
B)  growth needs 
C)  absenteeism 
D)  quality work 
A)  internal work motivation 
B)  growth needs 
C)  absenteeism 
D)  quality work

Question 11

If I am "extending" a job, I am____________.

Accepted Answer

A)  combining two or more jobs together 
B)  increasing the autonomy within a job 
C)  increasing job depth 
D)  decreasing job depth 
A)  combining two or more jobs together 
B)  increasing the autonomy within a job 
C)  increasing job depth 
D)  decreasing job depth

Question 12

Self-managing teams are very different from semi-autonomous work groups.

Accepted Answer

A) True 
 B)False

Question 13

Increasing the discretion a worker has in performing his/her job is called____________.

Accepted Answer

A)  job enrichment 
B)  job rotation 
C)  job enlargement 
D)  job extension 
A)  job enrichment 
B)  job rotation 
C)  job enlargement 
D)  job extension

Question 14

The most certain outcome of sociotechnical work designs is that they will____________.

Accepted Answer

A)  reduce absenteeism 
B)  reduce turnover 
C)  improve productivity 
D)  strengthen satisfaction 
A)  reduce absenteeism 
B)  reduce turnover 
C)  improve productivity 
D)  strengthen satisfaction

Question 15

All industrial engineering methods attempt to enhance productivity by simplifying jobs.

Accepted Answer

A) True 
 B)False

Question 16

Herzberg's model is important for managers to know about because____________.

Accepted Answer

A)  it is a useful guide for managerial action 
B)  it has significant research support 
C)  it is widely known and has influenced management thought 
D)  programs based on it almost always succeed 
A)  it is a useful guide for managerial action 
B)  it has significant research support 
C)  it is widely known and has influenced management thought 
D)  programs based on it almost always succeed

Question 17

The type of intervention that is most likely to be successful in stimulating workforce motivation and satisfaction is____________.

Accepted Answer

A)  horizontal job enlargement 
B)  vertical job enrichment 
C)  horizontal job rotation 
D)  methods that incorporate both a and b 
A)  horizontal job enlargement 
B)  vertical job enrichment 
C)  horizontal job rotation 
D)  methods that incorporate both a and b

Question 18

Describe the motivational perspective on job design. What can be done to counteract oversimplication of jobs?

Accepted Answer

The answer of Describe the motivational perspective on job design....

Question 19

Research on quality circles suggests that QC's have little effect on productivity.

Accepted Answer

A) True 
 B)False

Question 20

Sequencing tasks required to produce a particular product or service is called____________.

Accepted Answer

A)  industrial engineering 
B)  methods engineering 
C)  process engineering 
D)  human factors engineering 
A)  industrial engineering 
B)  methods engineering 
C)  process engineering 
D)  human factors engineering

How does one implement the ideas in the Hackman-Oldham Model?

Quality circles reach consensus decisions and then have the freedom to implement what they decide.

A worker's likely reaction to having his/her job enlarged is____________.

A small group of employees that meets on company time to identify and resolve job-related problems is a____________.

Research suggests that employees in flexible manufacturing cells show signs of increased motivation.

What is meant by the "efficiency perspective" on job design? How useful is it for managers in improving productivity? What are the negative side-effects of efficiency approaches?

One of the founders of the quality perspective is W. Edward Deming.

Part of process engineering is____________.

Workers in a flexible manufacturing cell never need to touch the product.

All of the following are outcomes predicted in the Hackman-Oldham Model EXCEPT ____________.

If I am "extending" a job, I am____________.

Self-managing teams are very different from semi-autonomous work groups.

Increasing the discretion a worker has in performing his/her job is called____________.

The most certain outcome of sociotechnical work designs is that they will____________.

All industrial engineering methods attempt to enhance productivity by simplifying jobs.

Herzberg's model is important for managers to know about because____________.

The type of intervention that is most likely to be successful in stimulating workforce motivation and satisfaction is____________.

Describe the motivational perspective on job design. What can be done to counteract oversimplication of jobs?

Research on quality circles suggests that QC's have little effect on productivity.

Sequencing tasks required to produce a particular product or service is called____________.

Organizational Behavior

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Exam 7: Efficiency, Motivation and Quality in Work Design

How does one implement the ideas in the Hackman-Oldham Model?

Quality circles reach consensus decisions and then have the freedom to implement what they decide.

A worker's likely reaction to having his/her job enlarged is____________.

A small group of employees that meets on company time to identify and resolve job-related problems is a____________.

Research suggests that employees in flexible manufacturing cells show signs of increased motivation.

What is meant by the "efficiency perspective" on job design? How useful is it for managers in improving productivity? What are the negative side-effects of efficiency approaches?

One of the founders of the quality perspective is W. Edward Deming.

Part of process engineering is____________.

Workers in a flexible manufacturing cell never need to touch the product.

All of the following are outcomes predicted in the Hackman-Oldham Model EXCEPT ____________.

If I am "extending" a job, I am____________.

Self-managing teams are very different from semi-autonomous work groups.

Increasing the discretion a worker has in performing his/her job is called____________.

The most certain outcome of sociotechnical work designs is that they will____________.

All industrial engineering methods attempt to enhance productivity by simplifying jobs.

Herzberg's model is important for managers to know about because____________.

The type of intervention that is most likely to be successful in stimulating workforce motivation and satisfaction is____________.

Describe the motivational perspective on job design. What can be done to counteract oversimplication of jobs?

Research on quality circles suggests that QC's have little effect on productivity.

Sequencing tasks required to produce a particular product or service is called____________.

Organizational Behavior

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters