Exam 8: Social Media Information Systems

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What is social media?

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Social media (SM)is the use of information technology to support the sharing of content among networks of users.Social media enables people to form communities,tribes,or hives,all of which are synonyms that refer to a group of people related by a common interest.A social media information system (SMIS)is an information system that supports the sharing of content among networks of users.

With respect to the five components of SMIS,which of the following is true of SM sponsors?

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C

Content data is data about relationships.

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False

Both Web sites and social networking sites present user and responder content,but only social networking applications store and process connection data.

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A social media information system is an information system that supports the sharing of content among networks of users.

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In the context of CRM,social media means that the vendor loses control of the customer relationship.

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Being linked to a network of highly regarded contacts is a form of ________.

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Connection data differentiates SMIS from Web site applications.

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What are defenders-of-belief communities?

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It is not possible for a social media sponsor to develop its own provider.

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________ is the application of social media to facilitate the cooperative work of people inside organizations.

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What is a folksonomy?

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Social capital can be gained by limiting the number of friends.

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Both community users and employees of SM sponsors process SM sites using elastic,cloud-based servers.

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According to McAfee's Enterprise 2.0 model,pushing enterprise content to users based on subscriptions and alerts is part of tagging.

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Capital is defined as the investment of resources for future profit.

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Seekers-of-the-truth communities cannot provide solutions to complex supply chain problems.

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SM application providers store and retrieve SM data on behalf of sponsors and user communities.

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How do you respond to social networking problems?

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Explain the data component of SMIS with respect to each of the three organizational roles.

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