Question 1

Which of the following statements is true of Oracle's ERP products?

Accepted Answer

A) Oracle has never been known to create easy-to-use ERP products. 
B) Oracle traditionally does not develop its ERP products in-house,but favors acquisition of products such as PeopleSoft and Siebel. 
C) Oracle's ERP products are relatively inexpensive and serve higher-end small companies and lower-end large companies. 
D) Oracle's ERP products are not designed according to SOA principles,and hence are non-customizable. 
A) Oracle has never been known to create easy-to-use ERP products. 
B) Oracle traditionally does not develop its ERP products in-house,but favors acquisition of products such as PeopleSoft and Siebel. 
C) Oracle's ERP products are relatively inexpensive and serve higher-end small companies and lower-end large companies. 
D) Oracle's ERP products are not designed according to SOA principles,and hence are non-customizable. A

Question 2

As an element of an ERP solution,supply chain includes scheduling,capacity planning,quality control,bill of materials,and related activities.

Accepted Answer

A) True 
 B)False  False

Question 3

Explain how organizations of different sizes use ERP differently.

Accepted Answer

Companies of different sizes have one very important difference that has a major impact on ERP: the availability of skilled IT personnel.Small organizations employ only one or two IT specialists who not only manage the ERP system,but the entire IS department as well.They are spread very thin and often are in over their heads during an ERP implementation.Smaller,simpler ERP solutions are common among these companies.
Midsized organizations expand IT from one person to a small staff,but frequently this staff is isolated from senior management.Such isolation creates misunderstanding and distrust.Because of the expense,organizational disruption,and length of ERP projects,senior management must be committed to the ERP solution.When IT management is isolated,such commitment is difficult to obtain and may not be strong.This issue is so prevalent that many ERP consultants say the first step in moving toward ERP is to obtain deep senior-level management commitment to the project.
Large organizations have a full IT staff that is headed by the chief information officer (CIO),who is a business and IT professional who sits on the executive board and is an active participant in organizational strategic planning.ERP implementation will be part of that strategic process and,once begun,will have the full backing of the entire executive group.

Question 4

The ERP implementation process is carried out even as the business continues to run on the old system.

Accepted Answer

A) True 
 B)False

Question 5

What is a stored procedure?

Accepted Answer

A) It is a computer program stored within the database that runs to keep the database consistent when certain conditions arise. 
B) It is a programming paradigm that describes computation in terms of statements that change a program state. 
C) It is a computer program stored in the database that is used to enforce business rules. 
D) It is a software program that houses and serves business logic for use by multiple applications. 
A) It is a computer program stored within the database that runs to keep the database consistent when certain conditions arise. 
B) It is a programming paradigm that describes computation in terms of statements that change a program state. 
C) It is a computer program stored in the database that is used to enforce business rules. 
D) It is a software program that houses and serves business logic for use by multiple applications.

Question 6

Which of the following should be considered while implementing the ERP application?

Accepted Answer

A) compare as-is model to blueprint processes 
B) convert to new procedures 
C) model current processes "as-is" 
D) identify relevant ERP blueprint processes 
A) compare as-is model to blueprint processes 
B) convert to new procedures 
C) model current processes "as-is" 
D) identify relevant ERP blueprint processes

Question 7

________ is a suite of applications,called modules,a database,and a set of inherent processes for consolidating business operations into a single,consistent,computing platform.

Accepted Answer

A) Enterprise resource planning 
B) Customer relationship management 
C) Warehouse management system 
D) Supply chain management 
A) Enterprise resource planning 
B) Customer relationship management 
C) Warehouse management system 
D) Supply chain management

Question 8

CRM,as an application that must be included in a true ERP product,includes ________.

Accepted Answer

A) quality control 
B) commission calculations 
C) sales prospecting 
D) supplier management 
A) quality control 
B) commission calculations 
C) sales prospecting 
D) supplier management

Question 9

Oracle's ERP products are designed according to SOA principles and hence are adaptable and customizable.

Accepted Answer

A) True 
 B)False

Question 10

Microsoft relies heavily on its internal salesforce to create customer solutions using the Dynamics platform.

Accepted Answer

A) True 
 B)False

Question 11

Maintaining a general ledger is an example of a(n)________ activity.

Accepted Answer

A) supply chain 
B) accounting 
C) human resources 
D) manufacturing 
A) supply chain 
B) accounting 
C) human resources 
D) manufacturing

Question 12

Small organizations employ only one or two IT specialists who not only manage the ERP system,but the entire IS department as well.

Accepted Answer

A) True 
 B)False

Question 13

The primary purpose of an ERP system is integration.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is true of ERP databases?

Accepted Answer

A) An ERP database contains the company's operational data. 
B) A stored procedure is a computer program code stored within the database that runs to keep the database consistent when certain conditions arise. 
C) An ERP solution includes initial configuration data. 
D) A trigger is a computer program code stored in the database that is used to enforce business rules. 
A) An ERP database contains the company's operational data. 
B) A stored procedure is a computer program code stored within the database that runs to keep the database consistent when certain conditions arise. 
C) An ERP solution includes initial configuration data. 
D) A trigger is a computer program code stored in the database that is used to enforce business rules.

Question 15

ERP was initially adopted by government and public service agencies to handle complex administrative tasks.

Accepted Answer

A) True 
 B)False

Question 16

SAP's ERP products are lower in cost than those from other companies.

Accepted Answer

A) True 
 B)False

Question 17

Departmental managers have the authority to force an ERP implementation.

Accepted Answer

A) True 
 B)False

Question 18

Payroll,time and attendance,and benefits administration are examples of ________ activities.

Accepted Answer

A) manufacturing 
B) CRM 
C) human resources 
D) accounting 
A) manufacturing 
B) CRM 
C) human resources 
D) accounting

Question 19

An ERP solution includes a database design,initial configuration data,and the company's operational data.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is true of SAP's ERP products?

Accepted Answer

A) SAP is known primarily for its retail-oriented ERP software. 
B) SAP's ERP products are lower in cost than those from other companies. 
C) SAP uses classic,thick-client,client-server architecture. 
D) Because of its installed base,SAP can make a rapid move to cloud-based solutions. 
A) SAP is known primarily for its retail-oriented ERP software. 
B) SAP's ERP products are lower in cost than those from other companies. 
C) SAP uses classic,thick-client,client-server architecture. 
D) Because of its installed base,SAP can make a rapid move to cloud-based solutions.

Exam 21: Enterprise Resource Planning ERP systems

Which of the following statements is true of Oracle's ERP products?

As an element of an ERP solution,supply chain includes scheduling,capacity planning,quality control,bill of materials,and related activities.

Explain how organizations of different sizes use ERP differently.

The ERP implementation process is carried out even as the business continues to run on the old system.

What is a stored procedure?

Which of the following should be considered while implementing the ERP application?

________ is a suite of applications,called modules,a database,and a set of inherent processes for consolidating business operations into a single,consistent,computing platform.

CRM,as an application that must be included in a true ERP product,includes ________.

Oracle's ERP products are designed according to SOA principles and hence are adaptable and customizable.

Microsoft relies heavily on its internal salesforce to create customer solutions using the Dynamics platform.

Maintaining a general ledger is an example of a(n)________ activity.

Small organizations employ only one or two IT specialists who not only manage the ERP system,but the entire IS department as well.

The primary purpose of an ERP system is integration.

Which of the following is true of ERP databases?

ERP was initially adopted by government and public service agencies to handle complex administrative tasks.

SAP's ERP products are lower in cost than those from other companies.

Departmental managers have the authority to force an ERP implementation.

Payroll,time and attendance,and benefits administration are examples of ________ activities.

An ERP solution includes a database design,initial configuration data,and the company's operational data.

Which of the following is true of SAP's ERP products?

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