Exam 2: Continuous Improvement

Improving end-to-end flow would require identifying and mapping what?

The four measurement data scales are nominal, ordinal, interval, and ratio. On which measure scale would a quarter (25 cents) be classified?

What would be the benefit of lot size reduction in a lean production environment?

The project charter helps develop the project team. Under the project charter, which of the following choices is the function of the project sponsor?

Integrating improvements within the organization is best incorporated where?

Variation data is commonly displayed in histogram form. The pattern of variation in a set of data is called a distribution. Which of the following questions would NOT impact a project team's graphic display of variation?

The alignment of value-added work fragments means getting the most out of employee effort. Which choice below should management follow to properly align work fragments?

Planning and scheduling for a lean initiative requires the use of many tools such as affinity diagrams, interrelationship digraphs, tree diagrams, prioritization matrices, matrix diagrams, process decision program (PDPC) charts, and activity network diagrams. To develop a realistic timeline with attainable deadlines which method would be employed?

Which phase of the DMAIC model has core activities which include determining correlations and design of experiments?

What characteristics are commonly displayed in the Norming stage of team development?

Process benchmarking is the development of data to determine an organization's standing in relation to like organizations in the same industry. Which type of benchmarking is used to determine the capabilities of products or services in comparison to a competitor's product or services?

Takt time is the time between the production of consecutive items processed in a production system. If a bakery bakes 50 loaves of bread and there are 500 minutes of production, what is the Takt time?

All of the following are situations in which you would use an affinity diagram EXCEPT:

Flowcharting is a graphical representation of the steps in a process. Flowcharts are drawn to better understand processes and are one of the seven tools of quality. What can a flowchart NOT do?

Leveraging lean initiatives requires successful knowledge transfer within the organization. Which initiative would have the most organizational knowledge impact?

Cause and effect diagrams illustrate the main causes and sub-causes leading to an effect, or the inputs x which result in the output y in the equation y = f (x). The resulting diagram resembles a fishbone diagram called the Ishikawa diagram. Cause and effect diagrams are used in all of the following EXCEPT:

When eliminating barriers to flow it is useful to develop a diagram that uses graphical symbols to depict the nature and flow of the steps within a process. This type of diagram is called which of the following?

Supplier development consists of developing and managing effective relationships with suppliers. Providing a supplier training for statistical processes or lending a supplier an engineer for assistance for a technical problem is referred to as what?

Logistical organizations may use "lean warehousing," which is the design of a distribution system to eliminate waste and create efficiencies. Which of the following principles would NOT be a lean tool for warehousing?

A workflow analysis is performed to determine waste and areas to target for improved efficiencies. A workflow analysis can also be used for which of the following?