Question 1

Which lean tool is considered the baseline for Kaizen events?

Accepted Answer

A) Determination of the sequence of operator tasks. 
B) Standardization of work in the environment. 
C) Calculation of Takt time. 
D) Building an inventory of equipment needed for processes. 
A) Determination of the sequence of operator tasks. 
B) Standardization of work in the environment. 
C) Calculation of Takt time. 
D) Building an inventory of equipment needed for processes.

Question 2

Appropriate communication techniques are necessary indifferent situations to overcome barriers to project success. Which of the following would NOT be considered a common roadblock to quality improvement?

Accepted Answer

A) Lack of Project Management. 
B) Lack of critical thinking. 
C) Conflict among team members. 
D) Readily available knowledge. 
A) Lack of Project Management. 
B) Lack of critical thinking. 
C) Conflict among team members. 
D) Readily available knowledge.

Question 3

Lean improvements use the frame work from several quality systems including TQM and TQMS. All of the following are initiatives which have contributed to improving quality EXCEPT?

Accepted Answer

A) Plan, do, study, act (PDS
A) . 
B) Spill containment and countermeasures. 
C) Business process engineering. 
D) Taguchi methods. 
A) Plan, do, study, act (PDS
A) . 
B) Spill containment and countermeasures. 
C) Business process engineering. 
D) Taguchi methods.

Question 4

Quick changeover setup reduction (SMED) allows a company to more readily respond to changes in customer demand. What does SMED enable a manufacturing company to do?

Accepted Answer

A) Quickly convert a machine or process to produce a different product type. 
B) More efficiently produce a standardized product. 
C) Change out conveyer belt systems increasing overall capacity. 
D) Reduce production costs, enabling the company to produce a greater variety of products for the customer. 
A) Quickly convert a machine or process to produce a different product type. 
B) More efficiently produce a standardized product. 
C) Change out conveyer belt systems increasing overall capacity. 
D) Reduce production costs, enabling the company to produce a greater variety of products for the customer.

Question 5

Which of the following is the reason for standardization of a process?

Accepted Answer

A) Without standardization there is no benchmark for improvement. 
B) Without standardization cost per unit varies. 
C) Without standardization production time varies. 
D) Without standardization each employee works at their own speed. 
A) Without standardization there is no benchmark for improvement. 
B) Without standardization cost per unit varies. 
C) Without standardization production time varies. 
D) Without standardization each employee works at their own speed.

Question 6

DFx or design for product life cycle is a methodology to optimize specific aspects of design. The _____________________ uses the design for X and DFX methods where a product is designed using robust design principles such as the Taguchi method.

Accepted Answer

A) Control phase of DMAIC. 
B) Analyze phase of DMAIC. 
C) Measure phase of DMAIC. 
D) Design phase of DMAIC. 
A) Control phase of DMAIC. 
B) Analyze phase of DMAIC. 
C) Measure phase of DMAIC. 
D) Design phase of DMAIC.

Question 7

Which of the following project life cycle stages includes the development of the goals, deliverables, and project charter?

Accepted Answer

A) Termination stage of the project life cycle. 
B) Planning stage of the project life cycle. 
C) Conceptualization stage of the project life cycle. 
D) Execution stage of the project life cycle. 
A) Termination stage of the project life cycle. 
B) Planning stage of the project life cycle. 
C) Conceptualization stage of the project life cycle. 
D) Execution stage of the project life cycle.

Question 8

The Theory of Constraints is the management philosophy of Eliyahu M. Goldratt, where he stated the throughput of the system can be improved with a focused effort to improve the constraint. Which of the following is NOT included in his five steps to improve performance?

Accepted Answer

A) Identify the current constraint. 
B) Exploit quick improvements to the throughput. 
C) Develop team focus in the improvement. 
D) Review all other activities in the process. 
A) Identify the current constraint. 
B) Exploit quick improvements to the throughput. 
C) Develop team focus in the improvement. 
D) Review all other activities in the process.

Question 9

Cross-docking is a form of inventory flow where products are received at an inbound dock and immediately moved "cross dock" for outbound shipment to customers. The benefits of cross-docking make it an attractive option, but the operating conditions under which it is most beneficial are not always clear. Which of the following is NOT a cause for this lack of clarity?

Accepted Answer

A) Inaccurate less-than-truckload pricing. 
B) Tariffs and taxes. 
C) Variation in demand 
D) Storage costs for truck-load shipments. 
A) Inaccurate less-than-truckload pricing. 
B) Tariffs and taxes. 
C) Variation in demand 
D) Storage costs for truck-load shipments.

Question 10

Cellular flow work stations and equipment are arranged in sequence. The goal is minimal transportation movement or delays in production time. How do products flow through a cellular work system?

Accepted Answer

A) Groups of odd number lots, as these are considered "lucky" batches. 
B) Processed in multiple batches determined by the Kanban. 
C) Processed in lots determined by the processing department. 
D) One piece at a time based on customer need. 
A) Groups of odd number lots, as these are considered "lucky" batches. 
B) Processed in multiple batches determined by the Kanban. 
C) Processed in lots determined by the processing department. 
D) One piece at a time based on customer need.

Question 11

The strength and direction of a correlation are defined and measured by the correlation coefficient (r). Which of the following choices is NOT included in the possible values for correlation?

Accepted Answer

A) 0 indicates absolute correlation. 
B) 1 indicates a perfect positive correlation. 
C) -1 indicates a perfect negative correlation. 
D) 0 indicates no correlation. 
A) 0 indicates absolute correlation. 
B) 1 indicates a perfect positive correlation. 
C) -1 indicates a perfect negative correlation. 
D) 0 indicates no correlation.

Question 12

Concurrent engineering is a method by which several teams within an organization work simultaneously to develop new products and services. Which process below would benefit most from concurrent engineering?

Accepted Answer

A) A consortium of farmers. 
B) A computer technology development company. 
C) A taxi cab service company. 
D) A book publishing company. 
A) A consortium of farmers. 
B) A computer technology development company. 
C) A taxi cab service company. 
D) A book publishing company.

Question 13

Which of the following would be an example of built in feedback in a lean manufacturing environment?

Accepted Answer

A) Including employees in the pursuit of achieving objectives. 
B) A comment card sealed in each carton of product. 
C) A link to a customer satisfaction survey included with each product. 
D) A toll free number printed on all packaging. 
A) Including employees in the pursuit of achieving objectives. 
B) A comment card sealed in each carton of product. 
C) A link to a customer satisfaction survey included with each product. 
D) A toll free number printed on all packaging.

Question 14

Which of the following hypothesis tests is used to test the difference of a sample mean x-bar with a known population mean and known population sigma?

Accepted Answer

A) One sample t-test. 
B) Two sample test. 
C) Paired t-test. 
D) One sample z-test. 
A) One sample t-test. 
B) Two sample test. 
C) Paired t-test. 
D) One sample z-test.

Question 15

One of the many principles of process improvement is that no defect should be passed forward. From a leader's perspective, what would this require them to do?

Accepted Answer

A) Stop the process long enough to determine the root cause and develop countermeasures. 
B) Develop a plan to incur a long term loss. 
C) Indicate to subordinates that variation exists in a process and they must determine a solution. 
D) Determine fault for the issue and pursue discussion with the individual who allowed the defect to pass. 
A) Stop the process long enough to determine the root cause and develop countermeasures. 
B) Develop a plan to incur a long term loss. 
C) Indicate to subordinates that variation exists in a process and they must determine a solution. 
D) Determine fault for the issue and pursue discussion with the individual who allowed the defect to pass.

Question 16

Lean supply management organizations use a variety of methods and tools to automate the management of inventory and as replenishment tools. Which of the following is a supplier managed inventory?

Accepted Answer

A) A system where an inventory is reviewed at periodic intervals. 
B) A system that holds a supplier responsible for ensuring that stock is maintained at the purchaser's facility. 
C) A system in which the buyer sends an automated request when supply is low. 
D) A system where an order is placed whenever a predetermined level is reached. 
A) A system where an inventory is reviewed at periodic intervals. 
B) A system that holds a supplier responsible for ensuring that stock is maintained at the purchaser's facility. 
C) A system in which the buyer sends an automated request when supply is low. 
D) A system where an order is placed whenever a predetermined level is reached.

Question 17

Which of the following would lead a project team to determine a process was out of control?

Accepted Answer

A) Zero single points are outside the upper control limits. 
B) At the fourth point, when two out of three successive points are on the same side of the centerline and farther than 2 ? from it. 
C) Six out of the last eight points plot on the same side of the center line. 
D) A run of four in a row are on the same side of the centerline. 
A) Zero single points are outside the upper control limits. 
B) At the fourth point, when two out of three successive points are on the same side of the centerline and farther than 2 ? from it. 
C) Six out of the last eight points plot on the same side of the center line. 
D) A run of four in a row are on the same side of the centerline.

Question 18

The method of minimizing the variation of a process and keeping a process within boundaries is called the ________?

Accepted Answer

A) Process control. 
B) Process capability. 
C) Probability of the process 
D) Randomness of design. 
A) Process control. 
B) Process capability. 
C) Probability of the process 
D) Randomness of design.

Question 19

Variation is a change in data, characteristics, or functions caused by one of four factors. Which of the following is NOT one of the four factors that cause variation?

Accepted Answer

A) Tampering with samples. 
B) Special causes. 
C) Social variation. 
D) Common causes. 
A) Tampering with samples. 
B) Special causes. 
C) Social variation. 
D) Common causes.

Question 20

Which management and planning tool would one use to compare alternative actions or choices when a clear choice is not easily understood or apparent?

Accepted Answer

A) Prioritization matrices. 
B) Affinity diagrams. 
C) Interrelationship digraphs. 
D) Matrix diagrams. 
A) Prioritization matrices. 
B) Affinity diagrams. 
C) Interrelationship digraphs. 
D) Matrix diagrams.

Which lean tool is considered the baseline for Kaizen events?

Appropriate communication techniques are necessary indifferent situations to overcome barriers to project success. Which of the following would NOT be considered a common roadblock to quality improvement?

Lean improvements use the frame work from several quality systems including TQM and TQMS. All of the following are initiatives which have contributed to improving quality EXCEPT?

Quick changeover setup reduction (SMED) allows a company to more readily respond to changes in customer demand. What does SMED enable a manufacturing company to do?

Which of the following is the reason for standardization of a process?

DFx or design for product life cycle is a methodology to optimize specific aspects of design. The _____________________ uses the design for X and DFX methods where a product is designed using robust design principles such as the Taguchi method.

Which of the following project life cycle stages includes the development of the goals, deliverables, and project charter?

The Theory of Constraints is the management philosophy of Eliyahu M. Goldratt, where he stated the throughput of the system can be improved with a focused effort to improve the constraint. Which of the following is NOT included in his five steps to improve performance?

Cellular flow work stations and equipment are arranged in sequence. The goal is minimal transportation movement or delays in production time. How do products flow through a cellular work system?

The strength and direction of a correlation are defined and measured by the correlation coefficient (r). Which of the following choices is NOT included in the possible values for correlation?

Concurrent engineering is a method by which several teams within an organization work simultaneously to develop new products and services. Which process below would benefit most from concurrent engineering?

Which of the following would be an example of built in feedback in a lean manufacturing environment?

Which of the following hypothesis tests is used to test the difference of a sample mean x-bar with a known population mean and known population sigma?

One of the many principles of process improvement is that no defect should be passed forward. From a leader's perspective, what would this require them to do?

Lean supply management organizations use a variety of methods and tools to automate the management of inventory and as replenishment tools. Which of the following is a supplier managed inventory?

Which of the following would lead a project team to determine a process was out of control?

The method of minimizing the variation of a process and keeping a process within boundaries is called the ________?

Variation is a change in data, characteristics, or functions caused by one of four factors. Which of the following is NOT one of the four factors that cause variation?

Which management and planning tool would one use to compare alternative actions or choices when a clear choice is not easily understood or apparent?

Business Results

Cultural Enablers

Enterprise Culture

Filters

Exam 2: Continuous Improvement

Which lean tool is considered the baseline for Kaizen events?

Appropriate communication techniques are necessary indifferent situations to overcome barriers to project success. Which of the following would NOT be considered a common roadblock to quality improvement?

Lean improvements use the frame work from several quality systems including TQM and TQMS. All of the following are initiatives which have contributed to improving quality EXCEPT?

Quick changeover setup reduction (SMED) allows a company to more readily respond to changes in customer demand. What does SMED enable a manufacturing company to do?

Which of the following is the reason for standardization of a process?

DFx or design for product life cycle is a methodology to optimize specific aspects of design. The _____________________ uses the design for X and DFX methods where a product is designed using robust design principles such as the Taguchi method.

Which of the following project life cycle stages includes the development of the goals, deliverables, and project charter?

The Theory of Constraints is the management philosophy of Eliyahu M. Goldratt, where he stated the throughput of the system can be improved with a focused effort to improve the constraint. Which of the following is NOT included in his five steps to improve performance?

Cellular flow work stations and equipment are arranged in sequence. The goal is minimal transportation movement or delays in production time. How do products flow through a cellular work system?

The strength and direction of a correlation are defined and measured by the correlation coefficient (r). Which of the following choices is NOT included in the possible values for correlation?

Concurrent engineering is a method by which several teams within an organization work simultaneously to develop new products and services. Which process below would benefit most from concurrent engineering?

Which of the following would be an example of built in feedback in a lean manufacturing environment?

Which of the following hypothesis tests is used to test the difference of a sample mean x-bar with a known population mean and known population sigma?

One of the many principles of process improvement is that no defect should be passed forward. From a leader's perspective, what would this require them to do?

Lean supply management organizations use a variety of methods and tools to automate the management of inventory and as replenishment tools. Which of the following is a supplier managed inventory?

Which of the following would lead a project team to determine a process was out of control?

The method of minimizing the variation of a process and keeping a process within boundaries is called the ________?

Variation is a change in data, characteristics, or functions caused by one of four factors. Which of the following is NOT one of the four factors that cause variation?

Which management and planning tool would one use to compare alternative actions or choices when a clear choice is not easily understood or apparent?

Business Results

Cultural Enablers

Enterprise Culture

Filters