Question 1

An organizational-level task can be:

Accepted Answer

A)  printing an organization chart 
B)  displaying a digital picture of the future office 
C)  copying an organizational contract onto a CD 
D)  selecting a future office location 
E)  browsing the online stock information about a company 
A)  printing an organization chart 
B)  displaying a digital picture of the future office 
C)  copying an organizational contract onto a CD 
D)  selecting a future office location 
E)  browsing the online stock information about a company

Question 2

In the following, which statement appropriately describes how a system's functionalities affect a user's decision making behavior?

Accepted Answer

A)  An appropriate functionality usually makes the decision life cycle more complicated with more detailed steps; 
B)  An appropriate functionality would make users errors less obvious; 
C)  An appropriate functionality calls for users' cognitive resources as much as possible in their decision making. 
D)  With appropriately designed functionalities, a system can automatically perform all steps of the decision making process for the user; 
E)  Some of a system's functionalities can make one strategy more attractive than other strategies; 
A)  An appropriate functionality usually makes the decision life cycle more complicated with more detailed steps; 
B)  An appropriate functionality would make users errors less obvious; 
C)  An appropriate functionality calls for users' cognitive resources as much as possible in their decision making. 
D)  With appropriately designed functionalities, a system can automatically perform all steps of the decision making process for the user; 
E)  Some of a system's functionalities can make one strategy more attractive than other strategies;

Question 3

Which of the following can be a constraint on unaided decision making process within an organizational context?

Accepted Answer

A)  difficulty in raising money 
B)  difficulty in finding colleagues 
C)  difficulty in contacting family members 
D)  difficulty in analyzing and reasoning 
E)  difficulty in obtaining the most state-of-art equipments 
A)  difficulty in raising money 
B)  difficulty in finding colleagues 
C)  difficulty in contacting family members 
D)  difficulty in analyzing and reasoning 
E)  difficulty in obtaining the most state-of-art equipments

Question 4

Which of the following is a tool-level task within an organization?

Accepted Answer

A)  developing the blueprint of a building 
B)  sending an email 
C)  composing a new song 
D)  choosing a place for vacation 
E)  attending a conference 
A)  developing the blueprint of a building 
B)  sending an email 
C)  composing a new song 
D)  choosing a place for vacation 
E)  attending a conference

Question 5

In a decision life cycle, the activity of constructing a structure for evaluating alternatives happens in the stage of:

Accepted Answer

A)  pre-decisional activities 
B)  information acquisition 
C)  structuring and clarifying information 
D)  evaluation of alternative choices 
E)  post-decisional activities 
A)  pre-decisional activities 
B)  information acquisition 
C)  structuring and clarifying information 
D)  evaluation of alternative choices 
E)  post-decisional activities

Question 6

In an organization, an organizational-level task is defined as:

Accepted Answer

A)  a worker's action of operating a computer in the organizational context 
B)  a worker's designed effort to accomplish an organizational demand 
C)  a worker's activities that need to be tied with use of various facilities 
D)  a task that is performed by an organization-owned information system 
E)  a worker's activities that require the use of an information system to communicate with other organization members 
A)  a worker's action of operating a computer in the organizational context 
B)  a worker's designed effort to accomplish an organizational demand 
C)  a worker's activities that need to be tied with use of various facilities 
D)  a task that is performed by an organization-owned information system 
E)  a worker's activities that require the use of an information system to communicate with other organization members

Question 7

In an organization, clerical work usually can be characterized as:

Accepted Answer

A)  involving multiple tasks performed in parallel 
B)  unstructured 
C)  complex 
D)  cognitive resource demanding 
E)  creative 
A)  involving multiple tasks performed in parallel 
B)  unstructured 
C)  complex 
D)  cognitive resource demanding 
E)  creative

Question 8

In the contextual design of an information system, which of the following should be included in contextual inquiry?

Accepted Answer

A)  identifying how workers manage their work 
B)  designing the working environment for workers 
C)  determining the stakeholders involved in the system 
D)  combining information gained from individual interviews 
E)  redesigning the original work flow 
A)  identifying how workers manage their work 
B)  designing the working environment for workers 
C)  determining the stakeholders involved in the system 
D)  combining information gained from individual interviews 
E)  redesigning the original work flow

Question 9

Hierarchical task analysis is a method to:

Accepted Answer

A)  define the responsibilities for people involved in a task; 
B)  depict the progress of a task; 
C)  construct a task model with bricks and mortar 
D)  decompose an organizational level task into tool level tasks; 
E)  establish a communication channel between lower level employees and higher level executives within an organization. 
A)  define the responsibilities for people involved in a task; 
B)  depict the progress of a task; 
C)  construct a task model with bricks and mortar 
D)  decompose an organizational level task into tool level tasks; 
E)  establish a communication channel between lower level employees and higher level executives within an organization.

Question 10

In the design of a decision support system, the situational and functional analysis is mainly for:

Accepted Answer

A)  assigning a decision making task to the decision makers 
B)  defining the decision problem and decompose its goal into subgoals 
C)  examining possible means for presenting the final decision 
D)  choosing technologies that are suitable for supporting the decision making task 
E)  looking for organizational resources that can be utilized in the decision making task 
A)  assigning a decision making task to the decision makers 
B)  defining the decision problem and decompose its goal into subgoals 
C)  examining possible means for presenting the final decision 
D)  choosing technologies that are suitable for supporting the decision making task 
E)  looking for organizational resources that can be utilized in the decision making task

An organizational-level task can be:

In the following, which statement appropriately describes how a system's functionalities affect a user's decision making behavior?

Which of the following can be a constraint on unaided decision making process within an organizational context?

Which of the following is a tool-level task within an organization?

In a decision life cycle, the activity of constructing a structure for evaluating alternatives happens in the stage of:

In an organization, an organizational-level task is defined as:

In an organization, clerical work usually can be characterized as:

In the contextual design of an information system, which of the following should be included in contextual inquiry?

Hierarchical task analysis is a method to:

In the design of a decision support system, the situational and functional analysis is mainly for:

Introduction

Organizational and Business Context

Interactive Technologies

Ergonomic Engineering

Cognitive Engineering

Affective Engineering

Evaluation

Design Principles and Guidelines

Componential Design

HCI Development Methodology

Interpersonal Relationship, Collaboration and Organization

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters

Exam 9: Tasks in Organizational Context

An organizational-level task can be:

In the following, which statement appropriately describes how a system's functionalities affect a user's decision making behavior?

Which of the following can be a constraint on unaided decision making process within an organizational context?

Which of the following is a tool-level task within an organization?

In a decision life cycle, the activity of constructing a structure for evaluating alternatives happens in the stage of:

In an organization, an organizational-level task is defined as:

In an organization, clerical work usually can be characterized as:

In the contextual design of an information system, which of the following should be included in contextual inquiry?

Hierarchical task analysis is a method to:

In the design of a decision support system, the situational and functional analysis is mainly for:

Introduction

Organizational and Business Context

Interactive Technologies

Ergonomic Engineering

Cognitive Engineering

Affective Engineering

Evaluation

Design Principles and Guidelines

Componential Design

HCI Development Methodology

Interpersonal Relationship, Collaboration and Organization

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters