Question 1

The sequencing rule that sequences jobs according to the expected amount of time to complete the job is referred to as:

Accepted Answer

A)  Earliest due date 
B)  Shortest processing time 
C)  Critical ratio 
D)  Slack per remaining operation 
E)  First come first serve 
A)  Earliest due date 
B)  Shortest processing time 
C)  Critical ratio 
D)  Slack per remaining operation 
E)  First come first serve B

Question 2

In addition to the competitive attributes associated with time, _____ has an impact on the utilization of capital resources.

Accepted Answer

scheduling

Question 3

Time often plays a more critical role in the determination of value for a B2C customer than a B2B customer.

Accepted Answer

A) True 
 B)False  False

Question 4

The ____ process helps management decide which interventions will provide the greatest improvement for the lowest cost.

Accepted Answer

The answer of The ____ process helps management decide which...

Question 5

Which of the following statement is not true about the role of timeliness?

Accepted Answer

A)  Time-related issues and decisions affect costs and value. 
B)  Increasing processing time allows businesses to respond more quickly to demand changes 
C)  Timeliness can have a significant impact on the financial health of the firm. 
D)  There are several time-related components of value in B2C and B2B relationships. 
E)  Time plays equally important roles for customers and for businesses selling them. 
A)  Time-related issues and decisions affect costs and value. 
B)  Increasing processing time allows businesses to respond more quickly to demand changes 
C)  Timeliness can have a significant impact on the financial health of the firm. 
D)  There are several time-related components of value in B2C and B2B relationships. 
E)  Time plays equally important roles for customers and for businesses selling them.

Question 6

Describe how you could make it seem like customers do not spend as much time in queue as they actually do.

Accepted Answer

Keep them busy, keep them info

Question 7

A visual model of how resources are used to accomplish specific tasks is known as:

Accepted Answer

A)  A Gantt chart 
B)  A Network diagram 
C)  A queue configuration 
D)  None of the above 
A)  A Gantt chart 
B)  A Network diagram 
C)  A queue configuration 
D)  None of the above

Question 8

Project scheduling with uncertain time estimates typically assumes that the activity times follow the alpha distribution.

Accepted Answer

A) True 
 B)False

Question 9

______ sequencing rule provides a means for including the due date and processing time in the priority decision.

Accepted Answer

The answer of ______ sequencing rule provides a means for...

Question 10

The critical path can shift from one path to another if an activity on a non-critical path is lengthened enough, or an activity on the critical path is reduced enough.

Accepted Answer

A) True 
 B)False

Question 11

_______ occurs when a customer joins the queue, but then leaves it because the wait was too long.

Accepted Answer

The answer of _______ occurs when a customer joins the...

Question 12

An important part of the cash-to-cash cycle is known as the ________ or ______ loop.

Accepted Answer

make/marke

Question 13

A popular means of measuring the impact of time on business productivity is referred to as:

Accepted Answer

A)  Lead time 
B)  Queue time 
C)  Cash-to-cash cycle 
D)  Due date performance 
E)  None of the above 
A)  Lead time 
B)  Queue time 
C)  Cash-to-cash cycle 
D)  Due date performance 
E)  None of the above

Question 14

How does slower response time result in lower levels of quality? Give an example.

Accepted Answer

The basic issue here is feedba

Question 15

Match these items.
-Forward scheduling

Accepted Answer

A)  Determines who goes next when serving a queue 
B)  Customers switch lines hoping to move faster 
C)  Takes the longest to complete 
D)  The difference between due date and processing time 
E)  Completion date needs to be determined
F) Measures impact of time on business productivity
G) Approach to reducing project duration
H) Customers join queue and then leaves it the wait is too long
I) If it is less than one, the order is already late
J) Completion date is known 
A)  Determines who goes next when serving a queue 
B)  Customers switch lines hoping to move faster 
C)  Takes the longest to complete 
D)  The difference between due date and processing time 
E)  Completion date needs to be determined
F) Measures impact of time on business productivity
G) Approach to reducing project duration
H) Customers join queue and then leaves it the wait is too long
I) If it is less than one, the order is already late
J) Completion date is known

Question 16

Match these items.
-Critical ration

Accepted Answer

A)  Determines who goes next when serving a queue 
B)  Customers switch lines hoping to move faster 
C)  Takes the longest to complete 
D)  The difference between due date and processing time 
E)  Completion date needs to be determined
F) Measures impact of time on business productivity
G) Approach to reducing project duration
H) Customers join queue and then leaves it the wait is too long
I) If it is less than one, the order is already late
J) Completion date is known 
A)  Determines who goes next when serving a queue 
B)  Customers switch lines hoping to move faster 
C)  Takes the longest to complete 
D)  The difference between due date and processing time 
E)  Completion date needs to be determined
F) Measures impact of time on business productivity
G) Approach to reducing project duration
H) Customers join queue and then leaves it the wait is too long
I) If it is less than one, the order is already late
J) Completion date is known

Question 17

Particularly in process-oriented manufacturing, orders and parts tend to queue up in front of work centers.

Accepted Answer

A) True 
 B)False

Question 18

Match these items.
-Critical path

Accepted Answer

A)  Determines who goes next when serving a queue 
B)  Customers switch lines hoping to move faster 
C)  Takes the longest to complete 
D)  The difference between due date and processing time 
E)  Completion date needs to be determined
F) Measures impact of time on business productivity
G) Approach to reducing project duration
H) Customers join queue and then leaves it the wait is too long
I) If it is less than one, the order is already late
J) Completion date is known 
A)  Determines who goes next when serving a queue 
B)  Customers switch lines hoping to move faster 
C)  Takes the longest to complete 
D)  The difference between due date and processing time 
E)  Completion date needs to be determined
F) Measures impact of time on business productivity
G) Approach to reducing project duration
H) Customers join queue and then leaves it the wait is too long
I) If it is less than one, the order is already late
J) Completion date is known

Question 19

In addition to the competitive attributes associated with time, scheduling has an impact on the utilization of capital resources.

Accepted Answer

A) True 
 B)False

Question 20

Match these items.
-Jockeying

Accepted Answer

A)  Determines who goes next when serving a queue 
B)  Customers switch lines hoping to move faster 
C)  Takes the longest to complete 
D)  The difference between due date and processing time 
E)  Completion date needs to be determined
F) Measures impact of time on business productivity
G) Approach to reducing project duration
H) Customers join queue and then leaves it the wait is too long
I) If it is less than one, the order is already late
J) Completion date is known 
A)  Determines who goes next when serving a queue 
B)  Customers switch lines hoping to move faster 
C)  Takes the longest to complete 
D)  The difference between due date and processing time 
E)  Completion date needs to be determined
F) Measures impact of time on business productivity
G) Approach to reducing project duration
H) Customers join queue and then leaves it the wait is too long
I) If it is less than one, the order is already late
J) Completion date is known

The sequencing rule that sequences jobs according to the expected amount of time to complete the job is referred to as:

In addition to the competitive attributes associated with time, _____ has an impact on the utilization of capital resources.

Time often plays a more critical role in the determination of value for a B2C customer than a B2B customer.

The ____ process helps management decide which interventions will provide the greatest improvement for the lowest cost.

Which of the following statement is not true about the role of timeliness?

Describe how you could make it seem like customers do not spend as much time in queue as they actually do.

A visual model of how resources are used to accomplish specific tasks is known as:

Project scheduling with uncertain time estimates typically assumes that the activity times follow the alpha distribution.

______ sequencing rule provides a means for including the due date and processing time in the priority decision.

The critical path can shift from one path to another if an activity on a non-critical path is lengthened enough, or an activity on the critical path is reduced enough.

_______ occurs when a customer joins the queue, but then leaves it because the wait was too long.

An important part of the cash-to-cash cycle is known as the __ or loop.

A popular means of measuring the impact of time on business productivity is referred to as:

How does slower response time result in lower levels of quality? Give an example.

Match these items. -Forward scheduling

Match these items. -Critical ration

Particularly in process-oriented manufacturing, orders and parts tend to queue up in front of work centers.

Match these items. -Critical path

In addition to the competitive attributes associated with time, scheduling has an impact on the utilization of capital resources.

Match these items. -Jockeying

Introduction: Why Operations Management

Profitability: Business Success From Operations Success

Strategy and Value: Competing Through Operations

Processes: Turning Resources Into Capabilities

Cost: The Price of Value Creation

Quality: Meeting Customer Expectations

Quality Tools: From Process Performance to Process Perfection

Supply Chain Management: Managing Business to Business Interactions

Demand Forecasting: Building the Foundation for Resource Planning

Inventory: Managing to Meet Demand

Logistics: Positioning Goods in the Supply Chain

Lean Systems: Eliminating Waste Through the Supply Chain

Capacity: Matching Productive Resources to Demand

Constraint Management: Simplifying Complex Systems

Facilities: Making Location and Layout Decisions

Workforce: Optimizing Human Capital Printed

Filters

Exam 8: Timeliness: Scheduling and Project Management

The sequencing rule that sequences jobs according to the expected amount of time to complete the job is referred to as:

In addition to the competitive attributes associated with time, _____ has an impact on the utilization of capital resources.

Time often plays a more critical role in the determination of value for a B2C customer than a B2B customer.

The ____ process helps management decide which interventions will provide the greatest improvement for the lowest cost.

Which of the following statement is not true about the role of timeliness?

Describe how you could make it seem like customers do not spend as much time in queue as they actually do.

A visual model of how resources are used to accomplish specific tasks is known as:

Project scheduling with uncertain time estimates typically assumes that the activity times follow the alpha distribution.

______ sequencing rule provides a means for including the due date and processing time in the priority decision.

The critical path can shift from one path to another if an activity on a non-critical path is lengthened enough, or an activity on the critical path is reduced enough.

_______ occurs when a customer joins the queue, but then leaves it because the wait was too long.

An important part of the cash-to-cash cycle is known as the ________ or ______ loop.

A popular means of measuring the impact of time on business productivity is referred to as:

How does slower response time result in lower levels of quality? Give an example.

Match these items. -Forward scheduling

Match these items. -Critical ration

Particularly in process-oriented manufacturing, orders and parts tend to queue up in front of work centers.

Match these items. -Critical path

In addition to the competitive attributes associated with time, scheduling has an impact on the utilization of capital resources.

Match these items. -Jockeying

Introduction: Why Operations Management

Profitability: Business Success From Operations Success

Strategy and Value: Competing Through Operations

Processes: Turning Resources Into Capabilities

Cost: The Price of Value Creation

Quality: Meeting Customer Expectations

Quality Tools: From Process Performance to Process Perfection

Supply Chain Management: Managing Business to Business Interactions

Demand Forecasting: Building the Foundation for Resource Planning

Inventory: Managing to Meet Demand

Logistics: Positioning Goods in the Supply Chain

Lean Systems: Eliminating Waste Through the Supply Chain

Capacity: Matching Productive Resources to Demand

Constraint Management: Simplifying Complex Systems

Facilities: Making Location and Layout Decisions

Workforce: Optimizing Human Capital Printed

Filters

An important part of the cash-to-cash cycle is known as the __ or loop.