Exam 15: Organizational Change and Development

When the economy weakens,most companies consider adding new services or products.

Which of the following is an example of a diagnostic activity?

A furniture manufacturer instituted a new strategy of producing custom-designed kitchen fittings rather than predesigned fittings.Although the amount of fittings produced by the company fell as the new plan was implemented,management was quick to point out that the custom fittings sold faster (and at a higher profit margin)than the predesigned fittings.What strategy is management using to overcome the pull of past patterns and build momentum in moving toward new patterns?

Generally,when a company institutes a change to counter that of a rival company,it is making a change in its ________.

________ are mostly charged with determining an organization's strategy.

Which of the following defines depth of reengineering?

Many nonbusiness organizations,especially governmental agencies,contract or expand in relation to economic conditions because external forces directly impact their budgets.

Most businesses and many other organizations are likely to be insensitive to moves made by their direct competitors,especially those in response to changes in the market or customers' preferences.

Change is typically stimulated when something is anticipated to change or actually changes in the environment.

Managing the change process in an organization is easy as the need for change is usually obvious.

The problem with instituting changes too frequently is that ________.

Which of the following is true of Lewin's concept of refreezing as the third phase of the change process?

The fundamental assumption about organizations in the organizational development (OD)approach is that they are systems composed of interdependent parts.

A(n)________ is a set of structured activities or action steps designed to improve an organization.

A farming goods supply company observes that recent low rainfall over much of the area that it services has resulted in a significant drop in sales.Management decides to change the thrust of their strategy from sales of tractors,harvesters and other such equipment to piping,pumps,sprinklers,and irrigation supplies.Which of the following statements would most accurately direct the rate and need for this change?

Organizational change efforts focus on six areas.Are any of them present in this scenario?

What problems can occur if a change does not produce immediate result? Support your answer with an example.

Which of the following features might impede learning by an organization?

Explain with examples how a change in staff can be brought in effectively.

Within the context of organizational change,________ emphasizes the flexibility and capability for continual change.