Question 1

What is the key to the Maturity stage in the franchisor-franchisee relationship?

Accepted Answer

A) Expansion 
B) Profitability 
C) Communication 
D) Balance of power 
A) Expansion 
B) Profitability 
C) Communication 
D) Balance of power C

Question 2

The most common group within a Franchise Advisory Council is:

Accepted Answer

A) advertising 
B) operations 
C) finance 
D) research and development 
A) advertising 
B) operations 
C) finance 
D) research and development A

Question 3

Which of the following best describes the franchisor-franchisee relationship?

Accepted Answer

A) steering-power/pedal-power 
B) superior/subordinate 
C) partnership 
D) A or C but not B 
A) steering-power/pedal-power 
B) superior/subordinate 
C) partnership 
D) A or C but not B D

Question 4

Why is the final stage of the franchisor-franchisee relationship cycle called Decline or Development?

Accepted Answer

A) the business may decline or continue to grow and prosper,and the relationship will mirror that decline or growth. 
B) the relationship will go through both of these stages simultaneously. 
C) the relationship will go through both of these phases quickly. 
D) independent of the direction in which the business is headed,the relationship will either decline or grow during this phase. 
A) the business may decline or continue to grow and prosper,and the relationship will mirror that decline or growth. 
B) the relationship will go through both of these stages simultaneously. 
C) the relationship will go through both of these phases quickly. 
D) independent of the direction in which the business is headed,the relationship will either decline or grow during this phase.

Question 5

How should meetings between the franchisor and franchisee evolve?

Accepted Answer

A) initial meetings concentrate on specifics and eventually focus on the broader aspects of the franchise. 
B)  initial meetings as well as follow-up meetings should all cover both general and specific information about the franchise operation. 
C) initial meetings hammer out the basics of the franchise operation and tackle specifics later. 
D) meetings should evolve according to the tastes of the individual franchisor. 
A) initial meetings concentrate on specifics and eventually focus on the broader aspects of the franchise. 
B)  initial meetings as well as follow-up meetings should all cover both general and specific information about the franchise operation. 
C) initial meetings hammer out the basics of the franchise operation and tackle specifics later. 
D) meetings should evolve according to the tastes of the individual franchisor.

Question 6

What can a franchisor do to enhance awareness in the franchisor-franchisee relationship?

Accepted Answer

A) encourage the formation of local or regional clubs for franchisees 
B) offer awards or performance incentives to successful franchisees 
C) take periodic surveys to monitor franchisees' feelings and concerns 
D) all of the above 
A) encourage the formation of local or regional clubs for franchisees 
B) offer awards or performance incentives to successful franchisees 
C) take periodic surveys to monitor franchisees' feelings and concerns 
D) all of the above

Question 7

The franchisor-franchisee relationship usually goes through the following cycle:

Accepted Answer

A) growth,maturity,decline/development 
B) introduction,growth,maturity,decline/development 
C) introduction,growth,decline/development,maturity 
D) growth,decline/development,maturity 
A) growth,maturity,decline/development 
B) introduction,growth,maturity,decline/development 
C) introduction,growth,decline/development,maturity 
D) growth,decline/development,maturity

Question 8

How should a FAC be developed?

Accepted Answer

A) independently by the franchisor 
B) independently by the franchisee 
C) by the franchisor in cooperation with all the franchisees and corporate headquarters 
D) by the franchisor and franchisees only 
A) independently by the franchisor 
B) independently by the franchisee 
C) by the franchisor in cooperation with all the franchisees and corporate headquarters 
D) by the franchisor and franchisees only

Question 9

The decline of industries such as the US automotive industry and the consumer electronics industry is evidence that:

Accepted Answer

A) the abundance of competition is harmful to franchising in the US. 
B) products or services of merely average quality lose customer confidence and sales. 
C) customers do not like having such a wide range of products and services to choose from. 
D) the loss of business is usually the fault of the franchisee,not the franchisor. 
A) the abundance of competition is harmful to franchising in the US. 
B) products or services of merely average quality lose customer confidence and sales. 
C) customers do not like having such a wide range of products and services to choose from. 
D) the loss of business is usually the fault of the franchisee,not the franchisor.

What is the key to the Maturity stage in the franchisor-franchisee relationship?

The most common group within a Franchise Advisory Council is:

Which of the following best describes the franchisor-franchisee relationship?

Why is the final stage of the franchisor-franchisee relationship cycle called Decline or Development?

How should meetings between the franchisor and franchisee evolve?

What can a franchisor do to enhance awareness in the franchisor-franchisee relationship?

The franchisor-franchisee relationship usually goes through the following cycle:

How should a FAC be developed?

The decline of industries such as the US automotive industry and the consumer electronics industry is evidence that:

Franchising: History and Overview

Recognizing Franchising Opportunities

The Franchisor Business Plan

Franchisor Management, Organization and Administrative Policy

The Franchise Marketing Process

Selling Franchises and Marketing Research

Co-Branding

Managing the Franchisors Operations Process

Location and Site Selection

Accounting and Financial Statements: Presentation and Uses

Financial Management and Fiscal Planning Tools and Techniques

Information Systems in Franchising

Franchise Legal Documents

Trademarks, Copyrights, Patents, and Trade Secrets Stage Five: the Franchisee

Investigating Franchise Opportunities

Financing Your Franchised Business

Marketing the Franchisee Business

Managing the Franchisee Business Stage Six: the Franchiserfranchisee Relationship

Franchiser Support Services Stage Seven: Current Issues in Franchising

Social Responsibility and Business Ethics

International Franchising

Filters

Exam 19: The Franchising Relationship

What is the key to the Maturity stage in the franchisor-franchisee relationship?

The most common group within a Franchise Advisory Council is:

Which of the following best describes the franchisor-franchisee relationship?

Why is the final stage of the franchisor-franchisee relationship cycle called Decline or Development?

How should meetings between the franchisor and franchisee evolve?

What can a franchisor do to enhance awareness in the franchisor-franchisee relationship?

The franchisor-franchisee relationship usually goes through the following cycle:

How should a FAC be developed?

The decline of industries such as the US automotive industry and the consumer electronics industry is evidence that:

Franchising: History and Overview

Recognizing Franchising Opportunities

The Franchisor Business Plan

Franchisor Management, Organization and Administrative Policy

The Franchise Marketing Process

Selling Franchises and Marketing Research

Co-Branding

Managing the Franchisors Operations Process

Location and Site Selection

Accounting and Financial Statements: Presentation and Uses

Financial Management and Fiscal Planning Tools and Techniques

Information Systems in Franchising

Franchise Legal Documents

Trademarks, Copyrights, Patents, and Trade Secrets Stage Five: the Franchisee

Investigating Franchise Opportunities

Financing Your Franchised Business

Marketing the Franchisee Business

Managing the Franchisee Business Stage Six: the Franchiserfranchisee Relationship

Franchiser Support Services Stage Seven: Current Issues in Franchising

Social Responsibility and Business Ethics

International Franchising

Filters