Exam 4: Franchisor Management, Organization and Administrative Policy

Entrepreneurs tend to work harder and take moderately greater risks than persons working as employees in someone else's firm.Traits that entrepreneurs tend to have include all but which one of the following?

Often,strategic initiatives fail because:

One who owns and operates more than one franchise unit is known as a

To properly develop a franchise system the franchisor must develop the franchise system at three different levels.Which one of the following is not one of the levels for development?

According to Jim Peterson,it is important to know how customers honestly perceive the quality of the product or service offered by the franchise system.The product quality is within the perception of the customer and is greatly influenced by the franchise system's server.The attitude of the customer is made up of three key factors.Which one of the options below is not one of these critical customer perception factors?

There are six major organizational development tasks required of a franchisor to develop from a single unit firm into a growing franchise system.Which one of the following tasks is not one of these six major organizational development tasks?

There are four types of growth opportunities for franchise systems to increase sales and share-of-market within their customer base.Which one below is not one of these tried-and-true approaches for growth?

To be a successful leader,Jim Peterson,franchisor and former President of the IFA,believes it is necessary for four factors to exist for a person to be a successful leader.Which one of the following is not one of the required factors for successful leadership?

Which one of the following statements is true?

Considering the processes of management for a the franchise system,overall planning of the firm for today's operations and the future of the system itself is the primary responsibility of