Question 1

Management's evaluation of planners should ________.

Accepted Answer

A)  never be completely objective 
B)  depend mostly on subjective factors 
C)  be completely subjective in nature 
D)  rely entirely on objective criteria 
E)  completely avoid the use of subjective indicators 
A)  never be completely objective 
B)  depend mostly on subjective factors 
C)  be completely subjective in nature 
D)  rely entirely on objective criteria 
E)  completely avoid the use of subjective indicators

Question 2

According to Mintzberg, when managers take on the role of a disturbance handler they must ________.

Accepted Answer

A)  assess organizational progress 
B)  settle disputes between organization members 
C)  establish themselves as links between their organizations and factors outside their organizations 
D)  represent their organizations in a variety of social, legal, and ceremonial situations 
E)  determine where resources should be placed to benefit their organizations best 
A)  assess organizational progress 
B)  settle disputes between organization members 
C)  establish themselves as links between their organizations and factors outside their organizations 
D)  represent their organizations in a variety of social, legal, and ceremonial situations 
E)  determine where resources should be placed to benefit their organizations best

Question 3

A disadvantage of a management by objectives (MBO) program is that it can be time consuming.

Accepted Answer

A) True 
 B)False

Question 4

Which management writer popularized management by objectives (MBO)?

Accepted Answer

A)  Tom Peters 
B)  Frederick Taylor 
C)  Peter Drucker 
D)  Abraham Maslow 
E)  Henry Fayol 
A)  Tom Peters 
B)  Frederick Taylor 
C)  Peter Drucker 
D)  Abraham Maslow 
E)  Henry Fayol

Question 5

Which of the following refers to targets to be achieved within a timeframe of five to seven years?

Accepted Answer

A)  short-term objectives 
B)  intermediate-term plans 
C)  long-term objectives 
D)  operational goals 
E)  medium-term objectives 
A)  short-term objectives 
B)  intermediate-term plans 
C)  long-term objectives 
D)  operational goals 
E)  medium-term objectives

Question 6

Which of the following is NOT a necessary factor for a successful management by objectives (MBO) program?

Accepted Answer

A)  Management must follow through on employee performance evaluations by rewarding employees accordingly. 
B)  Top management must be committed to the MBO process and set appropriate objectives for the organization. 
C)  Managers and subordinates together must develop and agree on each individual's goals. 
D)  Employee performance should be conscientiously evaluated against established objectives. 
E)  Managers must conclude automatically that employees have produced at an acceptable level because they have reached their objectives. 
A)  Management must follow through on employee performance evaluations by rewarding employees accordingly. 
B)  Top management must be committed to the MBO process and set appropriate objectives for the organization. 
C)  Managers and subordinates together must develop and agree on each individual's goals. 
D)  Employee performance should be conscientiously evaluated against established objectives. 
E)  Managers must conclude automatically that employees have produced at an acceptable level because they have reached their objectives.

Question 7

Management's evaluation of organizational planners should be completely objective.

Accepted Answer

A) True 
 B)False

Question 8

The affirmative purpose of planning is to ________.

Accepted Answer

A)  increase the degree of organizational success 
B)  increase the level of workplace diversity 
C)  optimize the use organizational resources 
D)  refine work methods and reduce production costs 
E)  improve organizational compliance with industry standards 
A)  increase the degree of organizational success 
B)  increase the level of workplace diversity 
C)  optimize the use organizational resources 
D)  refine work methods and reduce production costs 
E)  improve organizational compliance with industry standards

Question 9

It is important for organizations to ensure that the objectives they set for their employees are ________.

Accepted Answer

A)  unrealistically high 
B)  within easy reach 
C)  low 
D)  within reach, but not easy reach 
E)  out of reach 
A)  unrealistically high 
B)  within easy reach 
C)  low 
D)  within reach, but not easy reach 
E)  out of reach

Question 10

One of the organizational objectives of Valpo Industries, a pharmaceutical firm, is "to develop a new line of drugs for the treatment of life-threatening diseases such as cancer and AIDS, through the use of patented technology and processes." According to Drucker, this objective relates to ________.

Accepted Answer

A)  market standing 
B)  innovation 
C)  productivity 
D)  profitability 
E)  public responsibility 
A)  market standing 
B)  innovation 
C)  productivity 
D)  profitability 
E)  public responsibility

Question 11

Which of the following is an example of a statement of organizational purpose?

Accepted Answer

A)  To increase the company's market share by 20 percent by 2011. 
B)  To execute all projects in a timely and professional manner. 
C)  To be the leading provider of professional health care services. 
D)  To provide our employees with a challenging and rewarding work environment. 
E)  To build long-lasting customer relationships based on trust. 
A)  To increase the company's market share by 20 percent by 2011. 
B)  To execute all projects in a timely and professional manner. 
C)  To be the leading provider of professional health care services. 
D)  To provide our employees with a challenging and rewarding work environment. 
E)  To build long-lasting customer relationships based on trust.

Question 12

Tandem Industries is a cycle manufacturer. As part of its planning activities, it sets an objective to increase its market share by 5 percent within 3 years. This is an example of a(n) ________ objective.

Accepted Answer

A)  short-term 
B)  intermediate-term 
C)  long-term 
D)  suboptimal 
E)  principled 
A)  short-term 
B)  intermediate-term 
C)  long-term 
D)  suboptimal 
E)  principled

Question 13

One of the primary guidelines for establishing quality objectives is that management should set objectives only in relation to other organizational objectives.

Accepted Answer

A) True 
 B)False

Question 14

One of ValuTech's objectives for the year is to bring down the firm's production costs by 5 percent. To meet this objective, managers have suggested the following alternatives:
(1) Use alternate suppliers who can provide raw materials at a lower cost.
(2) Adopt cutting-edge technology that makes the production process more efficient.
-What is the underlying assumption in the second alternative?

Accepted Answer

A)  Competitors are also likely to adopt high-end technology. 
B)  Consumers' purchase decisions are directly influenced by the manufacturing process. 
C)  The availability of better technology translates into higher worker productivity. 
D)  The costs associated with upgrading will outweigh the benefits. 
E)  Alternate suppliers can provide raw materials at a lower cost. 
A)  Competitors are also likely to adopt high-end technology. 
B)  Consumers' purchase decisions are directly influenced by the manufacturing process. 
C)  The availability of better technology translates into higher worker productivity. 
D)  The costs associated with upgrading will outweigh the benefits. 
E)  Alternate suppliers can provide raw materials at a lower cost.

Question 15

Planning is the process of determining how the organization will achieve its objectives.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following guidelines for establishing quality objectives helps keep the risk of suboptimization to a minimum?

Accepted Answer

A)  relating objectives to specific actions whenever necessary 
B)  stating objectives as specifically as possible 
C)  setting objectives only in relation to other organizational objectives 
D)  specifying when goals are expected to be achieved 
E)  stating objectives clearly and simply 
A)  relating objectives to specific actions whenever necessary 
B)  stating objectives as specifically as possible 
C)  setting objectives only in relation to other organizational objectives 
D)  specifying when goals are expected to be achieved 
E)  stating objectives clearly and simply

Question 17

ABC Corp. is an information technology company. The IT department wants to upgrade the firm's technological infrastructure but the cost of upgrading is likely to take up at least 60 percent of the firm's cash reserves. The finance manager is reluctant to release funds for this purpose. According to him, "The economy is still in a state of uncertainty. The company is better off preserving its cash reserves rather than investing it."
-Which of the following, if true, would most support the IT department's plan to upgrade the firm's technology?

Accepted Answer

A)  Efficiency gains from the new technology would offset the payments in 10 years. 
B)  ABC Corp. has always been ahead of the technology-curve. 
C)  The proposed technology is going to be the industry standard in the next year. 
D)  The firm has not made any significant investments in the recent past. 
E)  Investment in technology is always a gamble-it may or may not pay off. 
A)  Efficiency gains from the new technology would offset the payments in 10 years. 
B)  ABC Corp. has always been ahead of the technology-curve. 
C)  The proposed technology is going to be the industry standard in the next year. 
D)  The firm has not made any significant investments in the recent past. 
E)  Investment in technology is always a gamble-it may or may not pay off.

Question 18

A management guideline which recommends that managers clearly determine, understand, and state organizational objectives before they initiate any action is the ________.

Accepted Answer

A)  management-by-objectives approach 
B)  hierarchy of needs 
C)  principle of the objective 
D)  hierarchy of objectives 
E)  concept of suboptimization 
A)  management-by-objectives approach 
B)  hierarchy of needs 
C)  principle of the objective 
D)  hierarchy of objectives 
E)  concept of suboptimization

Question 19

Which of the following is the last step in the management by objectives (MBO) process?

Accepted Answer

A)  review performance objectives 
B)  evaluate performance 
C)  give rewards 
D)  monitor progress 
E)  set performance goals 
A)  review performance objectives 
B)  evaluate performance 
C)  give rewards 
D)  monitor progress 
E)  set performance goals

Question 20

The targets toward which an open management system is directed are ________.

Accepted Answer

A)  organizational purposes 
B)  operational plans 
C)  organizational objectives 
D)  business processes 
E)  objective indicators 
A)  organizational purposes 
B)  operational plans 
C)  organizational objectives 
D)  business processes 
E)  objective indicators

Management's evaluation of planners should ________.

According to Mintzberg, when managers take on the role of a disturbance handler they must ________.

A disadvantage of a management by objectives (MBO) program is that it can be time consuming.

Which management writer popularized management by objectives (MBO)?

Which of the following refers to targets to be achieved within a timeframe of five to seven years?

Which of the following is NOT a necessary factor for a successful management by objectives (MBO) program?

Management's evaluation of organizational planners should be completely objective.

The affirmative purpose of planning is to ________.

It is important for organizations to ensure that the objectives they set for their employees are ________.

One of the organizational objectives of Valpo Industries, a pharmaceutical firm, is "to develop a new line of drugs for the treatment of life-threatening diseases such as cancer and AIDS, through the use of patented technology and processes." According to Drucker, this objective relates to ________.

Which of the following is an example of a statement of organizational purpose?

Tandem Industries is a cycle manufacturer. As part of its planning activities, it sets an objective to increase its market share by 5 percent within 3 years. This is an example of a(n) ________ objective.

One of the primary guidelines for establishing quality objectives is that management should set objectives only in relation to other organizational objectives.

Planning is the process of determining how the organization will achieve its objectives.

Which of the following guidelines for establishing quality objectives helps keep the risk of suboptimization to a minimum?

A management guideline which recommends that managers clearly determine, understand, and state organizational objectives before they initiate any action is the ________.

Which of the following is the last step in the management by objectives (MBO) process?

The targets toward which an open management system is directed are ________.

Introducing Modern Management: Concepts and Skills

Managing: History and Current Thinking

Corporate Social Responsibility, Ethics, and Sustainability

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Plans and Planning Tools

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict, and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters

Exam 7: Principles of Planning

Management's evaluation of planners should ________.

According to Mintzberg, when managers take on the role of a disturbance handler they must ________.

A disadvantage of a management by objectives (MBO) program is that it can be time consuming.

Which management writer popularized management by objectives (MBO)?

Which of the following refers to targets to be achieved within a timeframe of five to seven years?

Which of the following is NOT a necessary factor for a successful management by objectives (MBO) program?

Management's evaluation of organizational planners should be completely objective.

The affirmative purpose of planning is to ________.

It is important for organizations to ensure that the objectives they set for their employees are ________.

Which of the following is an example of a statement of organizational purpose?

Tandem Industries is a cycle manufacturer. As part of its planning activities, it sets an objective to increase its market share by 5 percent within 3 years. This is an example of a(n) ________ objective.

One of the primary guidelines for establishing quality objectives is that management should set objectives only in relation to other organizational objectives.

Planning is the process of determining how the organization will achieve its objectives.

Which of the following guidelines for establishing quality objectives helps keep the risk of suboptimization to a minimum?

A management guideline which recommends that managers clearly determine, understand, and state organizational objectives before they initiate any action is the ________.

Which of the following is the last step in the management by objectives (MBO) process?

The targets toward which an open management system is directed are ________.

Introducing Modern Management: Concepts and Skills

Managing: History and Current Thinking

Corporate Social Responsibility, Ethics, and Sustainability

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Plans and Planning Tools

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict, and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters