Question 1

Organizational resources are of four basic types: planning, organizing, leading and controlling.

Accepted Answer

A) True 
 B)False  False

Question 2

Planning is concerned only with organizational success in the short term, while organizing is concerned with the more distant future (long term).

Accepted Answer

A) True 
 B)False  False

Question 3

List the basic types of organizational resources. Give an example for each organizational resource in any one organization of your choice.

Accepted Answer

Management must always be aware of the status and use of organizational resources. These resources, composed of all assets available for activation during the production process, are of four basic types:
1. Human
2. Monetary
3. Raw materials
4. Capital
Student answers may vary. In a shoe-making organization the human resources are the employees, monetary resources are the amounts of money that managers use to purchase goods and services for that organization, raw materials are the leather, sole, glue, rivets, etc. that are required for manufacturing and packing shoes, and the capital is the machinery used for manufacturing shoes.

Question 4

The primary task of management is to encourage individual activity that will ________.

Accepted Answer

A)  promote the individual's growth 
B)  always produce outstanding results 
C)  utilize the maximum amount of resources 
D)  lead to reaching organizational goals 
E)  always generate the highest revenue 
A)  promote the individual's growth 
B)  always produce outstanding results 
C)  utilize the maximum amount of resources 
D)  lead to reaching organizational goals 
E)  always generate the highest revenue

Question 5

In an organization, short-term planning, clarifying objectives of jobs in organizations, and monitoring operations and performance are task-related activities.

Accepted Answer

A) True 
 B)False

Question 6

Career plateauing is a period of declining performance and productivity.

Accepted Answer

A) True 
 B)False

Question 7

The exploration stage occurs at the beginning of a career and is characterized by self-analysis and the exploration of different types of available jobs.

Accepted Answer

A) True 
 B)False

Question 8

________ includes determining tasks and groupings of work. It should not be rigid, but adaptable and flexible to meet challenges as circumstances change.

Accepted Answer

A)  Organizing 
B)  Influencing 
C)  Controlling 
D)  Monitoring 
E)  Planning 
A)  Organizing 
B)  Influencing 
C)  Controlling 
D)  Monitoring 
E)  Planning

Question 9

Green Energy Inc. (GEI) is involved in obtaining energy from natural resources. As a manager at this organization, Jim must use his resources and strive to be both effective and efficient. To be an effective manager Jim must ________.

Accepted Answer

A)  focus on GEI's monetary resources more than its human resources 
B)  expand GEI's capital and help the organization's growth, even if that is not their goal 
C)  update knowledge by organizing training for all managers 
D)  use GEI's resources to attain the organization's goals 
E)  maximize the use of GEI's human and capital resources 
A)  focus on GEI's monetary resources more than its human resources 
B)  expand GEI's capital and help the organization's growth, even if that is not their goal 
C)  update knowledge by organizing training for all managers 
D)  use GEI's resources to attain the organization's goals 
E)  maximize the use of GEI's human and capital resources

Question 10

________ skills are very important to managers at the lower, middle and top levels.

Accepted Answer

A)  Human 
B)  Conceptual 
C)  Technical 
D)  Strategic 
E)  Tactical 
A)  Human 
B)  Conceptual 
C)  Technical 
D)  Strategic 
E)  Tactical

Question 11

Which of the following statements is true for the management function?

Accepted Answer

A)  It reaches goals by working with and through people. 
B)  It is a one-time function in an organization. 
C)  It is a series of continuing and unrelated activities. 
D)  It involves and concentrates on reaching individual goals. 
E)  It does not consider the people aspect of organizations. 
A)  It reaches goals by working with and through people. 
B)  It is a one-time function in an organization. 
C)  It is a series of continuing and unrelated activities. 
D)  It involves and concentrates on reaching individual goals. 
E)  It does not consider the people aspect of organizations.

Question 12

Which of the following situations demonstrates effectiveness but not efficiency?

Accepted Answer

A)  Workers at MNS worked overtime for two weeks, but were unable to achieve their target production. 
B)  Managers at MNS aimed to complete a particular project by August, but only completed it in September. 
C)  The manager told Stella to do a report, even though Ray was better qualified for the task. However, Stella managed it successfully. 
D)  Following a number of layoffs, Gianna's team was very demotivated and hence the performance of the department suffered. 
E)  MNS aimed to complete construction of the new plant in two weeks, but a workers' strike delayed construction. 
A)  Workers at MNS worked overtime for two weeks, but were unable to achieve their target production. 
B)  Managers at MNS aimed to complete a particular project by August, but only completed it in September. 
C)  The manager told Stella to do a report, even though Ray was better qualified for the task. However, Stella managed it successfully. 
D)  Following a number of layoffs, Gianna's team was very demotivated and hence the performance of the department suffered. 
E)  MNS aimed to complete construction of the new plant in two weeks, but a workers' strike delayed construction.

Question 13

________ managers run manufacturing operations that produce the clothes, food, or other products.

Accepted Answer

A)  Personnel 
B)  Plant 
C)  Sales 
D)  Accounting 
E)  Human Resources 
A)  Personnel 
B)  Plant 
C)  Sales 
D)  Accounting 
E)  Human Resources

Question 14

Human skills, unlike technical skills, involve the ability to see the organization as a whole.

Accepted Answer

A) True 
 B)False

Question 15

________ refer to all the organizational assets available for activation during the production process.

Accepted Answer

A)  Supplies 
B)  Plans 
C)  Technologies 
D)  Strategies 
E)  Resources 
A)  Supplies 
B)  Plans 
C)  Technologies 
D)  Strategies 
E)  Resources

Question 16

Sarah has been working full-time at Eves Golf Inc. for three years. While at college, she worked as a part-time employee at Burger King and as an office assistant for a manufacturing organization. She was recently promoted to manager, and manages a small team that is responsible for procuring raw materials for their line of golf bags, hats, and other accessories. Considering that careers evolve through a series of stages, in this scenario Sarah's career is at the ________ stage.

Accepted Answer

A)  exploration 
B)  establishment 
C)  maintenance 
D)  plateauing 
E)  decline 
A)  exploration 
B)  establishment 
C)  maintenance 
D)  plateauing 
E)  decline

Question 17

Planning involves choosing tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.

Accepted Answer

A) True 
 B)False

Question 18

Roland, a firm believer in management policies, always manages his team by the book. His team members agree that he is more of a manager than a leader. This indicates that Roland should work on ________ his team.

Accepted Answer

A)  organizing 
B)  influencing 
C)  controlling 
D)  monitoring 
E)  planning 
A)  organizing 
B)  influencing 
C)  controlling 
D)  monitoring 
E)  planning

Question 19

The four basic management functions are planning, organizing, influencing and controlling.

Accepted Answer

A) True 
 B)False

Question 20

Efficient means that a small proportion of total resources contributes to productivity during the manufacturing process; inefficient means that a large proportion of resources contributes to productivity.

Accepted Answer

A) True 
 B)False

Exam 1: Introducing Modern Management: Concepts and Skills

Organizational resources are of four basic types: planning, organizing, leading and controlling.

Planning is concerned only with organizational success in the short term, while organizing is concerned with the more distant future (long term).

List the basic types of organizational resources. Give an example for each organizational resource in any one organization of your choice.

The primary task of management is to encourage individual activity that will ________.

In an organization, short-term planning, clarifying objectives of jobs in organizations, and monitoring operations and performance are task-related activities.

Career plateauing is a period of declining performance and productivity.

The exploration stage occurs at the beginning of a career and is characterized by self-analysis and the exploration of different types of available jobs.

________ includes determining tasks and groupings of work. It should not be rigid, but adaptable and flexible to meet challenges as circumstances change.

Green Energy Inc. (GEI) is involved in obtaining energy from natural resources. As a manager at this organization, Jim must use his resources and strive to be both effective and efficient. To be an effective manager Jim must ________.

________ skills are very important to managers at the lower, middle and top levels.

Which of the following statements is true for the management function?

Which of the following situations demonstrates effectiveness but not efficiency?

________ managers run manufacturing operations that produce the clothes, food, or other products.

Human skills, unlike technical skills, involve the ability to see the organization as a whole.

________ refer to all the organizational assets available for activation during the production process.

Planning involves choosing tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.

Roland, a firm believer in management policies, always manages his team by the book. His team members agree that he is more of a manager than a leader. This indicates that Roland should work on ________ his team.

The four basic management functions are planning, organizing, influencing and controlling.

Efficient means that a small proportion of total resources contributes to productivity during the manufacturing process; inefficient means that a large proportion of resources contributes to productivity.

Managing: History and Current Thinking

Corporate Social Responsibility, Ethics, and Sustainability

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Plans and Planning Tools

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict, and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters