Exam 1: Principles of Modern Management: Concepts and Skills

Sandra holds a top-level post in her organization and is a part of the top management at Silica Inc. A key policy governing the manufacturing processes was recently changed, and Sandra needs to analyze the effects of the change on the various departments of the company and predict the effect on the output. This process involves using her ________ skills.

What are human skills and why are they important at all levels of management? Which of these three skills - human, technical and conceptual - should a CEO of an organization focus on and why?

According to Robert Katz, applying specialized knowledge and expertise to work-related techniques is a characteristic of ________.

People-related activities within an organization include ________.

Gathering information that measures recent performance within the organization is part of the ________ management function.

Management jobs vary but management principles are universal. They apply to all types of organization and organizational levels.

When the principles of management apply to all types of organizations and organizational levels, the principles are said to be ________.

A manager is considered efficient and effective if the manager ________.

Planning involves choosing tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.

Technical skills involve the ability to apply specialized knowledge and expertise to work-related techniques and procedures.

________ involves choosing tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.

Which of the following is the correct order representing the stages in a career?

________ refers to all the organizational assets available for activation during the production process.

Management principles are considered to be universal because ________.

Which of the following is an error managers make during the organizing stage of management?

At what stage do individuals commonly move to different jobs within the same company, to different companies, or even to different industries?

Top-level managers tend to have strong ________ skills since they set the strategies for the firm as a whole and need to see how the organizational pieces all fit together.

Nathan is the plant manager for Arwen Manufacturing. Though he does not work hands-on on the manufacturing process, he needs to know the ins and outs of the processes so that he can guide his employees effectively and help them if necessary. According to Robert Katz, this involves developing Nathan's ________ skills.

When devising goals for his team to achieve, which of the following points should Kevin consider most important?

________ managers are those who lead manufacturing operations that produce the clothes we wear, the food we eat, and the automobiles we drive.