Question 1

Looking for ways to make their organization more flexible and innovative, today's managers may choose this kind of structure.

Accepted Answer

A) simple 
B) divisional 
C) functional 
D) team 
A) simple 
B) divisional 
C) functional 
D) team

Question 2

A learning organization develops the capability to ________.

Accepted Answer

A) add new training programs to keep employees up to date 
B) accept the conventional wisdom of the industry 
C) continuously learn, adapt, and change 
D) attract new employees who have special knowledge 
A) add new training programs to keep employees up to date 
B) accept the conventional wisdom of the industry 
C) continuously learn, adapt, and change 
D) attract new employees who have special knowledge

Question 3

Together, contingency variables determine the ________.

Accepted Answer

A) success of an organization 
B) culture of an organization 
C) structure of an organization 
D) size of an organization 
A) success of an organization 
B) culture of an organization 
C) structure of an organization 
D) size of an organization

Question 4

In a ________ structure each business unit has complete autonomy to reach its goals.

Accepted Answer

A) simple 
B) functional 
C) divisional 
D) matrix 
A) simple 
B) functional 
C) divisional 
D) matrix

Question 5

When employees in a project structure finish a project, they go back to their original department.

Accepted Answer

A) True 
 B)False

Question 6

Early users of work specialization in the early twentieth century found that the practice ultimately resulted in ________.

Accepted Answer

A) higher profits and better employee morale 
B) bored workers with low morale 
C) huge and permanent productivity gains 
D) better communication among employees 
A) higher profits and better employee morale 
B) bored workers with low morale 
C) huge and permanent productivity gains 
D) better communication among employees

Question 7

________ is the power that rests on the leader's ability to punish or control.

Accepted Answer

A) Reward power 
B) Coercive power 
C) Expert power 
D) Referent power 
A) Reward power 
B) Coercive power 
C) Expert power 
D) Referent power

Question 8

Eric, who is trained as an engineer, is now in a group with production workers and marketing specialists from different departments designing a new product that the company plans to offer.This situation could be described as a(n)________.

Accepted Answer

A) alternative assignment 
B) collective assignment 
C) advanced assignment 
D) project assignment 
A) alternative assignment 
B) collective assignment 
C) advanced assignment 
D) project assignment

Question 9

All of the following are characteristics of a highly formalized organization EXCEPT ________.

Accepted Answer

A) explicit job descriptions 
B) little discretion for employees 
C) minimum number of rules 
D) a standardized way of doing things 
A) explicit job descriptions 
B) little discretion for employees 
C) minimum number of rules 
D) a standardized way of doing things

Question 10

Managers want to eliminate boundaries in organizations primarily to increase stability and reduce flexibility.

Accepted Answer

A) True 
 B)False

Question 11

The traditional view holds that managers should directly supervise ________ subordinates.

Accepted Answer

A) no more than three 
B) no more than six 
C) around twelve 
D) around twenty 
A) no more than three 
B) no more than six 
C) around twelve 
D) around twenty

Question 12

Woodward concluded that the least complex of the technologies was ________.

Accepted Answer

A) unit production 
B) mass production 
C) process production 
D) quality production 
A) unit production 
B) mass production 
C) process production 
D) quality production

Question 13

Woodward and more recent studies have concluded that mass production worked best with an organic organizational structure.

Accepted Answer

A) True 
 B)False

Question 14

Having separate payroll departments in each division of a divisional structure is an example of which of the following?

Accepted Answer

A) efficiency, because payroll departments compete 
B) duplication, because a single payroll department could do the job 
C) effectiveness, because separate payroll departments create jobs 
D) efficiency, because separate payroll departments can share methods of operation 
A) efficiency, because payroll departments compete 
B) duplication, because a single payroll department could do the job 
C) effectiveness, because separate payroll departments create jobs 
D) efficiency, because separate payroll departments can share methods of operation

Question 15

Staff authority is the ability to direct the work of any employee who does not have a higher rank in the organization.

Accepted Answer

A) True 
 B)False

Question 16

Modern managers find that they can ________ if their employees are experienced, well-trained, and motivated.

Accepted Answer

A) increase their span of control 
B) decrease their span of control 
C) eliminate their span of control 
D) fluctuate their span of control 
A) increase their span of control 
B) decrease their span of control 
C) eliminate their span of control 
D) fluctuate their span of control

Question 17

A learning organization puts an enormous amount of effort on making sure that all of its employees are enrolled in some kind of university level class.

Accepted Answer

A) True 
 B)False

Question 18

Functional departmentalization groups jobs by ________.

Accepted Answer

A) tasks they perform 
B) territories they serve 
C) products or services they manufacture or produce 
D) type of customer they serve 
A) tasks they perform 
B) territories they serve 
C) products or services they manufacture or produce 
D) type of customer they serve

Question 19

As an organization grows to a size of over 2,000 employees, it finds it hard to avoid becoming more ________.

Accepted Answer

A) mechanistic 
B) organic 
C) informal 
D) adaptable 
A) mechanistic 
B) organic 
C) informal 
D) adaptable

Question 20

The line of authority that extends from the upper levels of management to the lowest levels of the organization is termed the ________.

Accepted Answer

A) chain of responsibility 
B) unity of command 
C) staff authority 
D) chain of command 
A) chain of responsibility 
B) unity of command 
C) staff authority 
D) chain of command

Looking for ways to make their organization more flexible and innovative, today's managers may choose this kind of structure.

A learning organization develops the capability to ________.

Together, contingency variables determine the ________.

In a ________ structure each business unit has complete autonomy to reach its goals.

When employees in a project structure finish a project, they go back to their original department.

Early users of work specialization in the early twentieth century found that the practice ultimately resulted in ________.

________ is the power that rests on the leader's ability to punish or control.

Eric, who is trained as an engineer, is now in a group with production workers and marketing specialists from different departments designing a new product that the company plans to offer.This situation could be described as a(n)________.

All of the following are characteristics of a highly formalized organization EXCEPT ________.

Managers want to eliminate boundaries in organizations primarily to increase stability and reduce flexibility.

The traditional view holds that managers should directly supervise ________ subordinates.

Woodward concluded that the least complex of the technologies was ________.

Woodward and more recent studies have concluded that mass production worked best with an organic organizational structure.

Having separate payroll departments in each division of a divisional structure is an example of which of the following?

Staff authority is the ability to direct the work of any employee who does not have a higher rank in the organization.

Modern managers find that they can ________ if their employees are experienced, well-trained, and motivated.

A learning organization puts an enormous amount of effort on making sure that all of its employees are enrolled in some kind of university level class.

Functional departmentalization groups jobs by ________.

As an organization grows to a size of over 2,000 employees, it finds it hard to avoid becoming more ________.

The line of authority that extends from the upper levels of management to the lowest levels of the organization is termed the ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters

Exam 6: Organization Structure

Looking for ways to make their organization more flexible and innovative, today's managers may choose this kind of structure.

A learning organization develops the capability to ________.

Together, contingency variables determine the ________.

In a ________ structure each business unit has complete autonomy to reach its goals.

When employees in a project structure finish a project, they go back to their original department.

Early users of work specialization in the early twentieth century found that the practice ultimately resulted in ________.

________ is the power that rests on the leader's ability to punish or control.

Eric, who is trained as an engineer, is now in a group with production workers and marketing specialists from different departments designing a new product that the company plans to offer.This situation could be described as a(n)________.

All of the following are characteristics of a highly formalized organization EXCEPT ________.

Managers want to eliminate boundaries in organizations primarily to increase stability and reduce flexibility.

The traditional view holds that managers should directly supervise ________ subordinates.

Woodward concluded that the least complex of the technologies was ________.

Woodward and more recent studies have concluded that mass production worked best with an organic organizational structure.

Having separate payroll departments in each division of a divisional structure is an example of which of the following?

Staff authority is the ability to direct the work of any employee who does not have a higher rank in the organization.

Modern managers find that they can ________ if their employees are experienced, well-trained, and motivated.

A learning organization puts an enormous amount of effort on making sure that all of its employees are enrolled in some kind of university level class.

Functional departmentalization groups jobs by ________.

As an organization grows to a size of over 2,000 employees, it finds it hard to avoid becoming more ________.

The line of authority that extends from the upper levels of management to the lowest levels of the organization is termed the ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters