Exam 15: Learning Strategies, Perception, and Life Span Changes

According to the Golden Personality Type Profiler, an important influence on your learning style is your personality.

Hotel manager Pearl wants her staff to improve their customer service. Which one of the following approaches is the most likely to lead to improvements?

A study with students found that increasing font size, within limits, tended to greatly enhance memory of the material presented.

Several studies suggest that close to 45 percent of what we do every day is based on habits.

In general e-learning is most effective in delivering ________, whereas classroom training is more effective for learning ________.

An education professor cited in the human relations text believes that information technology is used more effectively to enhance, rather than replace classroom learning.

Peer (or cooperative)learning tends to increase satisfaction yet is not so effective for bringing about changes in behavior.

Jade is a store manager at a Kmart. She engages in stereotyping when she says, ________

According to Erikson's eight stages of development, ________ is the first stage.

Cecelia has a teenage brain, so she is likely to be easily influenced by her environment and prone to ________.

When group learning is successful, members of the group are ready to act in the same manner in response to a problem.

An important consequence of having a teenage brain is that the person carefully evaluates the environment and then deliberates before taking action.

The three features of group learning are ________.

Biff is 6'3" tall, and the first few times he enters or exits a commuter airplane, he bangs his head on the ceiling. Biff now crouches when entering or exiting a commuter airplane, attesting to the usefulness of classical conditioning.

According to Kohlberg's theory of moral development, people resolve moral dilemmas by applying principles of equality and justice at the pre-conventional level.

An example of a work-related stereotype would be that people under age 25 become anxious and disoriented if they are not carrying a smart phone.

One of the major reasons that many employees consider a new career is that they crave more independence.

Learning only takes place when it leads to an immediate change in behavior.

The students who benefit the most from e-learning tend to be those who are ________.

Bert is the metal recycling supervisor at a recycling center. Tammy, one of his recycling technicians, is frequently late for work. Which one of the following explanations for Tammy's tardiness, most closely fits attribution theory? "Tammy is usually late because she ________