Question 1

Barry, a manager, engages in empowerment when he ________.

Accepted Answer

A) asks team members to work harder 
B) earns a promotion for himself 
C) shares power with team members 
D) grabs more power for himself 
A) asks team members to work harder 
B) earns a promotion for himself 
C) shares power with team members 
D) grabs more power for himself C

Question 2

Which one of the following practices would be the least likely to improve teamwork?

Accepted Answer

A) Get qualified members 
B) Use the autocratic decision-making style 
C) Minimize micromanagement 
D) Reward the team as well as individuals 
A) Get qualified members 
B) Use the autocratic decision-making style 
C) Minimize micromanagement 
D) Reward the team as well as individuals D

Question 3

Recognition programs appear to work at cross-purposes with employee engagement.

Accepted Answer

A) True 
 B)False  False

Question 4

James is motivated by his level of interest in his work. This type of motivation is referred to as ________.

Accepted Answer

A) intrinsic 
B) extrinsic 
C) empowerment 
D) effortful 
A) intrinsic 
B) extrinsic 
C) empowerment 
D) effortful

Question 5

Pamela knows that she received a visible reward from the company when ________.

Accepted Answer

A) the payroll department is informed of the reward 
B) the award arrives the first of the month 
C) coworkers are aware she received the reward 
D) she can use it to purchase something at a store 
A) the payroll department is informed of the reward 
B) the award arrives the first of the month 
C) coworkers are aware she received the reward 
D) she can use it to purchase something at a store

Question 6

The autocratic decision-making style tends to foster teamwork.

Accepted Answer

A) True 
 B)False

Question 7

Business owner Shelia is correct in believing that she can pay the majority of workers close to the minimum wage, yet keep them motivated and working hard by giving them loads of recognition.

Accepted Answer

A) True 
 B)False

Question 8

In the two-factor theory of work motivation, extrinsic, job context, or hygiene factors are motivational.

Accepted Answer

A) True 
 B)False

Question 9

A person occupying the shaper role in a group is likely to be challenging, dynamic, and to thrive under pressure.

Accepted Answer

A) True 
 B)False

Question 10

A major justification for using groups to accomplish work is that they can ________.

Accepted Answer

A) produce more than the sum of the individual members 
B) prevent workers from too spending too much time working alone 
C) lead to equity in pay among group members 
D) control the behavior of workers 
A) produce more than the sum of the individual members 
B) prevent workers from too spending too much time working alone 
C) lead to equity in pay among group members 
D) control the behavior of workers

Question 11

A company makes employee jobs more interesting by adding variety and responsibility. This is referred to as ________.

Accepted Answer

A) intrinsic motivation 
B) extrinsic motivation 
C) job enrichment 
D) empowerment 
A) intrinsic motivation 
B) extrinsic motivation 
C) job enrichment 
D) empowerment

Question 12

When an organization has a strong culture of individualism, it is relatively easy to develop a spirit of teamwork.

Accepted Answer

A) True 
 B)False

Question 13

Elements of groupthink include ________.

Accepted Answer

A) group values getting along more than getting things done 
B) group believes it is impervious to outside criticism 
C) group begins to have illusions about its own invincibility 
D) all of the above 
A) group values getting along more than getting things done 
B) group believes it is impervious to outside criticism 
C) group begins to have illusions about its own invincibility 
D) all of the above

Question 14

Virtual teams are often at an advantage in having good teamwork because the team members have considerable face-to-face interaction with each other.

Accepted Answer

A) True 
 B)False

Question 15

While on lunch break, Phyllis snuffs out a fire that started in the bagel toaster. A recommended statement of praise for Phyllis would be ________

Accepted Answer

A) "From now on your nickname will be 'Fabulous Phyllis the firefighter.'" 
B) "Nice job. You probably saved the company from a $10,000 insurance claim." 
C) "You did the right thing, but helping out is part of every employee's job." 
D) "Much appreciated, but are you sure you didn't start the fire?" 
A) "From now on your nickname will be 'Fabulous Phyllis the firefighter.'" 
B) "Nice job. You probably saved the company from a $10,000 insurance claim." 
C) "You did the right thing, but helping out is part of every employee's job." 
D) "Much appreciated, but are you sure you didn't start the fire?"

Question 16

Micromanagement is an effective tool for fostering teamwork.

Accepted Answer

A) True 
 B)False

Question 17

One of the best known methods for building team spirit is ________.

Accepted Answer

A) competing against a common adversary 
B) monetary rewards 
C) micromanagement 
D) competition between team members 
A) competing against a common adversary 
B) monetary rewards 
C) micromanagement 
D) competition between team members

Question 18

Industrial sales representative Alyssa has a high tolerance for risk taking so she probably would prefer that most of her compensation be based on commission.

Accepted Answer

A) True 
 B)False

Question 19

When a group loses its mental efficiency and moral judgment in the interest of group solidarity, the group is suffering from ________.

Accepted Answer

A) micromanagement 
B) groupthink 
C) team spirit 
D) shaping 
A) micromanagement 
B) groupthink 
C) team spirit 
D) shaping

Question 20

One commonly used meaning for motivation is an internal state that leads to effort expended toward objectives. A second widely used meaning for motivation is ________.

Accepted Answer

A) lack of effort toward objectives 
B) trying but never succeeding 
C) doing only what is expected of us 
D) an activity performed by one person to get another to accomplish work 
A) lack of effort toward objectives 
B) trying but never succeeding 
C) doing only what is expected of us 
D) an activity performed by one person to get another to accomplish work

Barry, a manager, engages in empowerment when he ________.

Which one of the following practices would be the least likely to improve teamwork?

Recognition programs appear to work at cross-purposes with employee engagement.

James is motivated by his level of interest in his work. This type of motivation is referred to as ________.

Pamela knows that she received a visible reward from the company when ________.

The autocratic decision-making style tends to foster teamwork.

Business owner Shelia is correct in believing that she can pay the majority of workers close to the minimum wage, yet keep them motivated and working hard by giving them loads of recognition.

In the two-factor theory of work motivation, extrinsic, job context, or hygiene factors are motivational.

A person occupying the shaper role in a group is likely to be challenging, dynamic, and to thrive under pressure.

A major justification for using groups to accomplish work is that they can ________.

A company makes employee jobs more interesting by adding variety and responsibility. This is referred to as ________.

When an organization has a strong culture of individualism, it is relatively easy to develop a spirit of teamwork.

Elements of groupthink include ________.

Virtual teams are often at an advantage in having good teamwork because the team members have considerable face-to-face interaction with each other.

While on lunch break, Phyllis snuffs out a fire that started in the bagel toaster. A recommended statement of praise for Phyllis would be ________

Micromanagement is an effective tool for fostering teamwork.

One of the best known methods for building team spirit is ________.

Industrial sales representative Alyssa has a high tolerance for risk taking so she probably would prefer that most of her compensation be based on commission.

When a group loses its mental efficiency and moral judgment in the interest of group solidarity, the group is suffering from ________.

One commonly used meaning for motivation is an internal state that leads to effort expended toward objectives. A second widely used meaning for motivation is ________.

Human Relations and You

Self-Esteem and Self-Confidence

Self-Motivation and Goal Setting

Emotional Intelligence, Attitudes, and Happiness

Values and Ethics

Problem Solving and Creativity

Personal Communication Effectiveness

Communication in the Workplace

Specialized Tactics for Getting Along With Others in the Workplace

Managing Conflict

Becoming an Effective Leader

Diversity and Cross-Cultural Competence

Getting Ahead in Your Career

Learning Strategies, Perception, and Life Span Changes

Developing Good Work Habits

Managing Stress and Personal Problems

Filters

Exam 12: Motivating Others and Developing Teamwork

Barry, a manager, engages in empowerment when he ________.

Which one of the following practices would be the least likely to improve teamwork?

Recognition programs appear to work at cross-purposes with employee engagement.

James is motivated by his level of interest in his work. This type of motivation is referred to as ________.

Pamela knows that she received a visible reward from the company when ________.

The autocratic decision-making style tends to foster teamwork.

Business owner Shelia is correct in believing that she can pay the majority of workers close to the minimum wage, yet keep them motivated and working hard by giving them loads of recognition.

In the two-factor theory of work motivation, extrinsic, job context, or hygiene factors are motivational.

A person occupying the shaper role in a group is likely to be challenging, dynamic, and to thrive under pressure.

A major justification for using groups to accomplish work is that they can ________.

A company makes employee jobs more interesting by adding variety and responsibility. This is referred to as ________.

When an organization has a strong culture of individualism, it is relatively easy to develop a spirit of teamwork.

Elements of groupthink include ________.

Virtual teams are often at an advantage in having good teamwork because the team members have considerable face-to-face interaction with each other.

While on lunch break, Phyllis snuffs out a fire that started in the bagel toaster. A recommended statement of praise for Phyllis would be ________

Micromanagement is an effective tool for fostering teamwork.

One of the best known methods for building team spirit is ________.

Industrial sales representative Alyssa has a high tolerance for risk taking so she probably would prefer that most of her compensation be based on commission.

When a group loses its mental efficiency and moral judgment in the interest of group solidarity, the group is suffering from ________.

One commonly used meaning for motivation is an internal state that leads to effort expended toward objectives. A second widely used meaning for motivation is ________.

Human Relations and You

Self-Esteem and Self-Confidence

Self-Motivation and Goal Setting

Emotional Intelligence, Attitudes, and Happiness

Values and Ethics

Problem Solving and Creativity

Personal Communication Effectiveness

Communication in the Workplace

Specialized Tactics for Getting Along With Others in the Workplace

Managing Conflict

Becoming an Effective Leader

Diversity and Cross-Cultural Competence

Getting Ahead in Your Career

Learning Strategies, Perception, and Life Span Changes

Developing Good Work Habits

Managing Stress and Personal Problems

Filters