Exam 1: Introduction to Human Resource Management

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Explain the difference between line authority and staff authority. What type of authority do human resource managers usually have?

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Which of the following best defines line authority?

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About what percentage of all job openings are now posted online?

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The SHRM human resource manager competencies include ethical practice, business acumen, and relationship management.

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The basic functions of the management process include all of the following EXCEPT ________.

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Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?

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What term refers to the knowledge, skills, and abilities of a firm's workers?

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Strategic human resource management refers to performing basic day-to-day duties that satisfy the needs and demands of both the employees and the employer.

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An HR generalist at Wilson Manufacturing has been assigned to the sales department to provide HR management assistance as needed. Which of the following best describes the structure of the HR services provided at Wilson Manufacturing?

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Human resource managers are generally staff managers.

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Approximately how many people now use information technology to work from remote locations at least once per month?

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Which organization of the human resource function involves dedicated HR members that assist top management in issues such as developing the personnel aspects of the company's long-term strategic plan?

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Communicating is one of the five basic functions of the management process.

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The evidence used in evidence-based human resource management may come from actual measurements, existing data, or critically evaluated research studies.

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Which of the following is NOT one of the five main types of digital technologies driving the transfer of functionality from HR professionals to automation?

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Which of the following focuses on using centralized call centers and outside vendors as a way to provide specialized support in day-to-day HR activities?

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Human resource managers who complete HRCI professional certification exams can earn PHR and SPHR, GPHR certificates.

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Which was NOT a change in the economic and political philosophies that drove the globalization boom causing U.S. imports and exports to rise from $47 billion in 1960, to $562 billion in 1980, to about $5.1 trillion recently?

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Will works at a position in his organization where he maintain contacts within the local community and travels to search for qualified job applicants. Will's position is best described as:

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Centers of expertise are specialized HR that act like consulting firms within the company on particular topics.

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