Question 1

All of the following requirements are typically addressed in job specifications EXCEPT ________.

Accepted Answer

A) desired personality traits 
B) required education levels 
C) necessary experience 
D) working conditions 
A) desired personality traits 
B) required education levels 
C) necessary experience 
D) working conditions

Question 2

Which of the following is the primary source of information an employer uses to write a job specification?

Accepted Answer

A) job summary 
B) job description 
C) performance standards 
D) personnel replacement charts 
A) job summary 
B) job description 
C) performance standards 
D) personnel replacement charts

Question 3

An employer is required to make a "reasonable accommodation" for a disabled individual in which of the following situations?

Accepted Answer

A) if a disabled person has the necessary skills, education, and experience to perform the job but is prevented by the job's current structure 
B) when an employer fails to provide a job description for a position that a disabled person would most likely be able to perform 
C) if making changes would present the employer with an undue hardship 
D) each time that a disabled individual applies for a position 
A) if a disabled person has the necessary skills, education, and experience to perform the job but is prevented by the job's current structure 
B) when an employer fails to provide a job description for a position that a disabled person would most likely be able to perform 
C) if making changes would present the employer with an undue hardship 
D) each time that a disabled individual applies for a position

Question 4

What is a competency-based job analysis? Why should firms consider describing jobs in terms of competencies instead of duties?

Accepted Answer

Job competencies are always observable a

Question 5

The most important consideration when developing an online job analysis is to ________.

Accepted Answer

A) make questions and the process as clear as possible 
B) provide monetary rewards for timely completion 
C) limit the number of questions to less than twenty 
D) ask open-ended questions to ensure honest responses 
A) make questions and the process as clear as possible 
B) provide monetary rewards for timely completion 
C) limit the number of questions to less than twenty 
D) ask open-ended questions to ensure honest responses

Question 6

What are the three main categories used in the Dictionary of Occupational Titles to rate, classify, and compare different jobs?

Accepted Answer

A) reasoning, language, mathematics 
B) skills, communication, education 
C) data, people, things 
D) people, skills, reasoning 
A) reasoning, language, mathematics 
B) skills, communication, education 
C) data, people, things 
D) people, skills, reasoning

Question 7

Pocket dictating machines and pagers have replaced traditional diary/log methods in many firms. Which of the following problems have the modern methods most likely eliminated?

Accepted Answer

A) work time required to fill out forms and surveys 
B) employee forgetfulness regarding daily activities 
C) costs associated with copying and filing paperwork 
D) employee frustration towards bureaucratic requirements 
A) work time required to fill out forms and surveys 
B) employee forgetfulness regarding daily activities 
C) costs associated with copying and filing paperwork 
D) employee frustration towards bureaucratic requirements

Question 8

A process chart provides relevant background information during the job analysis process by indicating job titles and lines of communication.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following terms refers to redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition?

Accepted Answer

A) job rotation 
B) job enrichment 
C) job reengineering 
D) job enlargement 
A) job rotation 
B) job enrichment 
C) job reengineering 
D) job enlargement

Question 10

Murray, Inc. emphasizes a desire for detail-oriented, motivated employees with strong social skills as indicated in the firm's job ________.

Accepted Answer

A) specifications 
B) analysis 
C) reports 
D) descriptions 
A) specifications 
B) analysis 
C) reports 
D) descriptions

Question 11

What are the steps involved in the job analysis process? Briefly discuss the methods available for collecting job analysis information.

Accepted Answer

There are six steps in doing a job analy

Question 12

Which of the following guidelines is most likely recommended to managers conducting a job analysis?

Accepted Answer

A) Use one tool for gathering information to maintain the validity of the final results. 
B) Rely on the human resource manager to complete questionnaires and verify data. 
C) Conduct group interviews without supervisors present to ensure accuracy. 
D) Ensure that the questions and the process are clarified to employees. 
A) Use one tool for gathering information to maintain the validity of the final results. 
B) Rely on the human resource manager to complete questionnaires and verify data. 
C) Conduct group interviews without supervisors present to ensure accuracy. 
D) Ensure that the questions and the process are clarified to employees.

Question 13

ABC Widgets, Inc. wants to develop a high-performance work system, so its HR department should most likely develop traditional job descriptions rather than competency-based job descriptions.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is the primary disadvantage of using questionnaires to gather job analysis information?

Accepted Answer

A) Questionnaires are the most expensive method of collecting data. 
B) Supervisors are required to verify all collected questionnaire data. 
C) Questionnaires are too open-ended for statistical information. 
D) Developing and testing questionnaires is time-consuming. 
A) Questionnaires are the most expensive method of collecting data. 
B) Supervisors are required to verify all collected questionnaire data. 
C) Questionnaires are too open-ended for statistical information. 
D) Developing and testing questionnaires is time-consuming.

Question 15

A manager uses the information in a job analysis for all of the following EXCEPT ________.

Accepted Answer

A) assessing training requirements 
B) complying with FCC regulations 
C) determining appropriate compensation 
D) providing accurate performance appraisals 
A) assessing training requirements 
B) complying with FCC regulations 
C) determining appropriate compensation 
D) providing accurate performance appraisals

Question 16

Job ________ means assigning workers additional same-level activities.

Accepted Answer

A) enrichment 
B) assignment 
C) enlargement 
D) rotation 
A) enrichment 
B) assignment 
C) enlargement 
D) rotation

Question 17

O*NET has become an increasingly popular Web tool for creating and distributing position analysis questionnaires to employees who are located throughout the world.

Accepted Answer

A) True 
 B)False

Question 18

Allison, a manager at a large clothing retail store, needs to determine essential duties that have not been assigned to specific employees. Which of the following would most likely provide Allison with this information?

Accepted Answer

A) work activities 
B) job context 
C) job analysis 
D) performance standards 
A) work activities 
B) job context 
C) job analysis 
D) performance standards

Question 19

Which of the following is a written statement that describes the activities, responsibilities, working conditions, and supervisory responsibilities of a job?

Accepted Answer

A) job specification 
B) job analysis 
C) job description 
D) job context 
A) job specification 
B) job analysis 
C) job description 
D) job context

Question 20

Purrfect Pets is a local pet supply store with a following of loyal customers who appreciate the personal service the store's employees provide. After a very profitable year, Purrfect Pets is expanding by opening two more stores. Before hiring employees for the new stores, the manager is considering the idea of conducting a job analysis for each position. Which of the following, if true, undermines the argument that the Purrfect Pets manager should observe workers in order to gather job analysis information?

Accepted Answer

A) Purrfect Pets lacks the technology to perform quantitative job assessments. 
B) Part-time and seasonal workers fill most of the positions at Purrfect Pets. 
C) The tasks of most Purrfect Pets employees vary widely from day to day. 
D) During the morning, business at Purrfect Pets typically slows down. 
A) Purrfect Pets lacks the technology to perform quantitative job assessments. 
B) Part-time and seasonal workers fill most of the positions at Purrfect Pets. 
C) The tasks of most Purrfect Pets employees vary widely from day to day. 
D) During the morning, business at Purrfect Pets typically slows down.

All of the following requirements are typically addressed in job specifications EXCEPT ________.

Which of the following is the primary source of information an employer uses to write a job specification?

An employer is required to make a "reasonable accommodation" for a disabled individual in which of the following situations?

What is a competency-based job analysis? Why should firms consider describing jobs in terms of competencies instead of duties?

The most important consideration when developing an online job analysis is to ________.

What are the three main categories used in the Dictionary of Occupational Titles to rate, classify, and compare different jobs?

Pocket dictating machines and pagers have replaced traditional diary/log methods in many firms. Which of the following problems have the modern methods most likely eliminated?

A process chart provides relevant background information during the job analysis process by indicating job titles and lines of communication.

Which of the following terms refers to redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition?

Murray, Inc. emphasizes a desire for detail-oriented, motivated employees with strong social skills as indicated in the firm's job ________.

What are the steps involved in the job analysis process? Briefly discuss the methods available for collecting job analysis information.

Which of the following guidelines is most likely recommended to managers conducting a job analysis?

ABC Widgets, Inc. wants to develop a high-performance work system, so its HR department should most likely develop traditional job descriptions rather than competency-based job descriptions.

Which of the following is the primary disadvantage of using questionnaires to gather job analysis information?

A manager uses the information in a job analysis for all of the following EXCEPT ________.

Job ________ means assigning workers additional same-level activities.

O*NET has become an increasingly popular Web tool for creating and distributing position analysis questionnaires to employees who are located throughout the world.

Allison, a manager at a large clothing retail store, needs to determine essential duties that have not been assigned to specific employees. Which of the following would most likely provide Allison with this information?

Which of the following is a written statement that describes the activities, responsibilities, working conditions, and supervisory responsibilities of a job?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Building Positive Employee Relations

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters

Exam 4: Job Analysis and the Talent Management Process

All of the following requirements are typically addressed in job specifications EXCEPT ________.

Which of the following is the primary source of information an employer uses to write a job specification?

An employer is required to make a "reasonable accommodation" for a disabled individual in which of the following situations?

What is a competency-based job analysis? Why should firms consider describing jobs in terms of competencies instead of duties?

The most important consideration when developing an online job analysis is to ________.

What are the three main categories used in the Dictionary of Occupational Titles to rate, classify, and compare different jobs?

Pocket dictating machines and pagers have replaced traditional diary/log methods in many firms. Which of the following problems have the modern methods most likely eliminated?

A process chart provides relevant background information during the job analysis process by indicating job titles and lines of communication.

Which of the following terms refers to redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition?

Murray, Inc. emphasizes a desire for detail-oriented, motivated employees with strong social skills as indicated in the firm's job ________.

What are the steps involved in the job analysis process? Briefly discuss the methods available for collecting job analysis information.

Which of the following guidelines is most likely recommended to managers conducting a job analysis?

ABC Widgets, Inc. wants to develop a high-performance work system, so its HR department should most likely develop traditional job descriptions rather than competency-based job descriptions.

Which of the following is the primary disadvantage of using questionnaires to gather job analysis information?

A manager uses the information in a job analysis for all of the following EXCEPT ________.

Job ________ means assigning workers additional same-level activities.

O*NET has become an increasingly popular Web tool for creating and distributing position analysis questionnaires to employees who are located throughout the world.

Allison, a manager at a large clothing retail store, needs to determine essential duties that have not been assigned to specific employees. Which of the following would most likely provide Allison with this information?

Which of the following is a written statement that describes the activities, responsibilities, working conditions, and supervisory responsibilities of a job?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Building Positive Employee Relations

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters