Question 1

The ________ classifies all workers into one of 23 major groups of jobs that are subdivided into minor groups of jobs and detailed occupations.

Accepted Answer

A) Department of Labor Procedure 
B) Position Analysis Questionnaire 
C) Standard Occupational Classification 
D) Dictionary of Occupational Titles 
A) Department of Labor Procedure 
B) Position Analysis Questionnaire 
C) Standard Occupational Classification 
D) Dictionary of Occupational Titles

Question 2

Which of the following is an example of business process reengineering?

Accepted Answer

A) using computerized systems to combine separate tasks 
B) creating a visual chart for work flow procedures 
C) assigning additional activities to new employees 
D) developing employee skills and behaviors 
A) using computerized systems to combine separate tasks 
B) creating a visual chart for work flow procedures 
C) assigning additional activities to new employees 
D) developing employee skills and behaviors

Question 3

What are the advantages and disadvantages of using interviews to collect job analysis data?

Accepted Answer

Interviews are a relatively simple and q

Question 4

Which of the following Web sites was developed by the U.S. Department of Labor and serves as a source for managers who need to write job descriptions?

Accepted Answer

A) bls.gov 
B) opm.gov 
C) usajobs.gov 
D) onetcenter.org 
A) bls.gov 
B) opm.gov 
C) usajobs.gov 
D) onetcenter.org

Question 5

Effective talent management focuses on developing employee competencies that align with strategic goals.

Accepted Answer

A) True 
 B)False

Question 6

Competencies are observable and measurable behaviors, and organizations are required to define competencies based on quantifiable standards developed by the Department of Labor.

Accepted Answer

A) True 
 B)False

Question 7

Competency-based job analysis focuses on the knowledge, skills, and behavior of a worker rather than the tasks associated with a particular job.

Accepted Answer

A) True 
 B)False

Question 8

In a brief essay, compare and contrast job descriptions and job specifications.

Accepted Answer

The primary function of a job analysis i

Question 9

Which of the following requires workers to make daily listings of the activities in which they engage as well as the amount of time each activity takes?

Accepted Answer

A) flowchart 
B) agenda 
C) outline 
D) log 
A) flowchart 
B) agenda 
C) outline 
D) log

Question 10

What is the primary benefit of using a position analysis questionnaire to gather data for a job analysis?

Accepted Answer

A) providing the opportunity for employees to vent job frustrations 
B) sorting information for government statistics and records 
C) classifying jobs for the purpose of assigning salaries 
D) uncovering important yet infrequent job tasks 
A) providing the opportunity for employees to vent job frustrations 
B) sorting information for government statistics and records 
C) classifying jobs for the purpose of assigning salaries 
D) uncovering important yet infrequent job tasks

Question 11

What type of information is contained in the job identification section of a job description?

Accepted Answer

A) job title 
B) job summary 
C) major functions or activities 
D) standards of performance 
A) job title 
B) job summary 
C) major functions or activities 
D) standards of performance

Question 12

Purrfect Pets is a local pet supply store with a following of loyal customers who appreciate the personal service the store's employees provide. After a very profitable year, Purrfect Pets is expanding by opening two more stores. Before hiring employees for the new stores, the manager is considering the idea of conducting a job analysis for each position. Which of the following, if true, would best support the argument that the manager should conduct group interviews to gather job analysis information?

Accepted Answer

A) Purrfect Pets is an excellent place to work because of the positive work environment. 
B) Most of the young employees of Purrfect Pets would feel awkward during a one-on-one interview. 
C) Employees at Purrfect Pets work well with their colleagues, and few staffing conflicts occur. 
D) Numerous employees at Purrfect Pets perform similar tasks during the work day. 
A) Purrfect Pets is an excellent place to work because of the positive work environment. 
B) Most of the young employees of Purrfect Pets would feel awkward during a one-on-one interview. 
C) Employees at Purrfect Pets work well with their colleagues, and few staffing conflicts occur. 
D) Numerous employees at Purrfect Pets perform similar tasks during the work day.

Question 13

Which of the following best supports the argument that jobs should be described in terms of competencies rather than duties?

Accepted Answer

A) New employees in high-performance work systems receive extensive job skills training for their specific positions. 
B) Managers in global firms are empowered to implement job rotation, job enlargement, and job enrichment in order to maximize productivity. 
C) In high-performance work systems, employees serve as team members rotating among various jobs. 
D) Globalization and telecommuting require workers to be able to self-manage and perform duties without close supervision. 
A) New employees in high-performance work systems receive extensive job skills training for their specific positions. 
B) Managers in global firms are empowered to implement job rotation, job enlargement, and job enrichment in order to maximize productivity. 
C) In high-performance work systems, employees serve as team members rotating among various jobs. 
D) Globalization and telecommuting require workers to be able to self-manage and perform duties without close supervision.

Question 14

What time-saving options are available to a busy manager who needs to conduct a job analysis and write job descriptions? Explain your answer in a brief essay.

Accepted Answer

Job analysis can be a time-consuming pro

Question 15

Experts at the ________ performed the earliest form of job analysis and published the Dictionary of Occupational Titles.

Accepted Answer

A) EEOC 
B) DOL 
C) BLS 
D) DHS 
A) EEOC 
B) DOL 
C) BLS 
D) DHS

Question 16

What is the final step in conducting a job analysis?

Accepted Answer

A) writing a job description and job specifications 
B) validating all of the collected job data 
C) collecting data on specific job activities 
D) reviewing relevant background information 
A) writing a job description and job specifications 
B) validating all of the collected job data 
C) collecting data on specific job activities 
D) reviewing relevant background information

Question 17

Which data collection method is most frequently used in conjunction with direct observation?

Accepted Answer

A) interview 
B) questionnaire 
C) electronic log 
D) survey 
A) interview 
B) questionnaire 
C) electronic log 
D) survey

Question 18

During the job analysis process, the primary purpose of having workers review and modify data collected about their current positions is to ________.

Accepted Answer

A) confirm that the information is correct and complete 
B) provide a legal benchmark for employer lawsuits 
C) encourage employees to seek additional job training 
D) validate the job specification list provided by HR 
A) confirm that the information is correct and complete 
B) provide a legal benchmark for employer lawsuits 
C) encourage employees to seek additional job training 
D) validate the job specification list provided by HR

Question 19

Which of the following most likely depends on a job's required skills, education level, safety hazards, and degree of responsibility?

Accepted Answer

A) employee compensation 
B) organizational culture 
C) annual training requirements 
D) OSHA and EEO compliance 
A) employee compensation 
B) organizational culture 
C) annual training requirements 
D) OSHA and EEO compliance

Question 20

The information gathered during a job analysis is primarily used to ensure that firms are in compliance with the EEO, OSHA, and all state governments.

Accepted Answer

A) True 
 B)False

The ________ classifies all workers into one of 23 major groups of jobs that are subdivided into minor groups of jobs and detailed occupations.

Which of the following is an example of business process reengineering?

What are the advantages and disadvantages of using interviews to collect job analysis data?

Which of the following Web sites was developed by the U.S. Department of Labor and serves as a source for managers who need to write job descriptions?

Effective talent management focuses on developing employee competencies that align with strategic goals.

Competencies are observable and measurable behaviors, and organizations are required to define competencies based on quantifiable standards developed by the Department of Labor.

Competency-based job analysis focuses on the knowledge, skills, and behavior of a worker rather than the tasks associated with a particular job.

In a brief essay, compare and contrast job descriptions and job specifications.

Which of the following requires workers to make daily listings of the activities in which they engage as well as the amount of time each activity takes?

What is the primary benefit of using a position analysis questionnaire to gather data for a job analysis?

What type of information is contained in the job identification section of a job description?

Which of the following best supports the argument that jobs should be described in terms of competencies rather than duties?

What time-saving options are available to a busy manager who needs to conduct a job analysis and write job descriptions? Explain your answer in a brief essay.

Experts at the ________ performed the earliest form of job analysis and published the Dictionary of Occupational Titles.

What is the final step in conducting a job analysis?

Which data collection method is most frequently used in conjunction with direct observation?

During the job analysis process, the primary purpose of having workers review and modify data collected about their current positions is to ________.

Which of the following most likely depends on a job's required skills, education level, safety hazards, and degree of responsibility?

The information gathered during a job analysis is primarily used to ensure that firms are in compliance with the EEO, OSHA, and all state governments.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Building Positive Employee Relations

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters

Exam 4: Job Analysis and the Talent Management Process

The ________ classifies all workers into one of 23 major groups of jobs that are subdivided into minor groups of jobs and detailed occupations.

Which of the following is an example of business process reengineering?

What are the advantages and disadvantages of using interviews to collect job analysis data?

Which of the following Web sites was developed by the U.S. Department of Labor and serves as a source for managers who need to write job descriptions?

Effective talent management focuses on developing employee competencies that align with strategic goals.

Competencies are observable and measurable behaviors, and organizations are required to define competencies based on quantifiable standards developed by the Department of Labor.

Competency-based job analysis focuses on the knowledge, skills, and behavior of a worker rather than the tasks associated with a particular job.

In a brief essay, compare and contrast job descriptions and job specifications.

Which of the following requires workers to make daily listings of the activities in which they engage as well as the amount of time each activity takes?

What is the primary benefit of using a position analysis questionnaire to gather data for a job analysis?

What type of information is contained in the job identification section of a job description?

Which of the following best supports the argument that jobs should be described in terms of competencies rather than duties?

What time-saving options are available to a busy manager who needs to conduct a job analysis and write job descriptions? Explain your answer in a brief essay.

Experts at the ________ performed the earliest form of job analysis and published the Dictionary of Occupational Titles.

What is the final step in conducting a job analysis?

Which data collection method is most frequently used in conjunction with direct observation?

During the job analysis process, the primary purpose of having workers review and modify data collected about their current positions is to ________.

Which of the following most likely depends on a job's required skills, education level, safety hazards, and degree of responsibility?

The information gathered during a job analysis is primarily used to ensure that firms are in compliance with the EEO, OSHA, and all state governments.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Building Positive Employee Relations

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters