Question 1

In a(n)________ strategy, traditional merchants combine their offline retail and online retail stores and services to provide a seamless customer experience.

Accepted Answer

The answer of In a(n)________ strategy, traditional merchants combine their...

Question 2

Operating margin is defined as:

Accepted Answer

A) operating income or loss divided by net sales revenues. 
B) operating income or loss divided by total operating expenses. 
C) net sales revenues divided by net income or loss. 
D) net assets divided by net liabilities. 
A) operating income or loss divided by net sales revenues. 
B) operating income or loss divided by total operating expenses. 
C) net sales revenues divided by net income or loss. 
D) net assets divided by net liabilities.

Question 3

Online retailing is one of the largest segments of the retail industry.

Accepted Answer

A) True 
 B)False

Question 4

The retail industry is the largest investor in information technology.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following would not be considered a current asset?

Accepted Answer

A) long-term investments 
B) cash 
C) accounts receivable 
D) marketable securities 
A) long-term investments 
B) cash 
C) accounts receivable 
D) marketable securities

Question 6

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

Accepted Answer

A) moving to a demand-pull model. 
B) high cost structures. 
C) developing a fast-response online order and fulfillment system. 
D) channel conflict. 
A) moving to a demand-pull model. 
B) high cost structures. 
C) developing a fast-response online order and fulfillment system. 
D) channel conflict.

Question 7

A(n)________ provides a financial snapshot of a company's assets and liabilities (debts)on a given date.

Accepted Answer

The answer of A(n)________ provides a financial snapshot of a...

Question 8

All of the following services require extensive personalization except:

Accepted Answer

A) financial services. 
B) legal services. 
C) medical services. 
D) accounting services. 
A) financial services. 
B) legal services. 
C) medical services. 
D) accounting services.

Question 9

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Accepted Answer

A) new, "first-mover" middlemen, with expertise in e-commerce, would force traditional intermediaries out of business. 
B) Web consumers were rational and cost-driven. 
C) entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D) the cost of acquiring customers would be much lower. 
A) new, "first-mover" middlemen, with expertise in e-commerce, would force traditional intermediaries out of business. 
B) Web consumers were rational and cost-driven. 
C) entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D) the cost of acquiring customers would be much lower.

Question 10

Describe the state of the online retail sector today.

Accepted Answer

The online retail sector is the smallest

Question 11

All of the following statements about the MOTO sector are true except:

Accepted Answer

A) compared to general merchandisers, the transition to e-commerce has been easier for MOTO firms. 
B) the MOTO sector is also referred to as the specialty store sector. 
C) MOTO was the last technological revolution that preceded e-commerce. 
D) distribution of catalogs is one of MOTO retailers' biggest expenses. 
A) compared to general merchandisers, the transition to e-commerce has been easier for MOTO firms. 
B) the MOTO sector is also referred to as the specialty store sector. 
C) MOTO was the last technological revolution that preceded e-commerce. 
D) distribution of catalogs is one of MOTO retailers' biggest expenses.

Question 12

The MOTO sector of the retail industry is most similar to the ________ sector.

Accepted Answer

A) specialty stores 
B) general merchandise 
C) online retail sales 
D) consumer durables 
A) specialty stores 
B) general merchandise 
C) online retail sales 
D) consumer durables

Question 13

The power of suppliers is a key industry strategic factor.

Accepted Answer

A) True 
 B)False

Question 14

The top 10 retailers account for about ________ % of all online retail.

Accepted Answer

A) 30 
B) 50 
C) 70 
D) 90 
A) 30 
B) 50 
C) 70 
D) 90

Question 15

Eight of the top ten fastest-growing e-commerce merchants from 2003 to 2013 were:

Accepted Answer

A) virtual merchants. 
B) bricks-and-clicks companies. 
C) catalog merchants. 
D) manufacturer-direct firms. 
A) virtual merchants. 
B) bricks-and-clicks companies. 
C) catalog merchants. 
D) manufacturer-direct firms.

Question 16

In 2013, approximately what percentage of Internet users over the age of 14 made a purchase at an online retail store?

Accepted Answer

A) 33% 
B) 53% 
C) 73% 
D) 93% 
A) 33% 
B) 53% 
C) 73% 
D) 93%

Question 17

Personal consumption of retail goods and services accounts for approximately ________ % of the United States GDP.

Accepted Answer

A) 15 
B) 25 
C) 50 
D) 70 
A) 15 
B) 25 
C) 50 
D) 70

Question 18

________ provide integrated airline, hotel, conference center, and auto rental services at a single Web site.

Accepted Answer

Corporate

Question 19

________ is the leading supplier of reservation, table management, and guest management software for restaurants.

Accepted Answer

The answer of ________ is the leading supplier of reservation,...

Question 20

Within the United States retail market, personal consumption of ________ accounts for the largest share.

Accepted Answer

A) durable goods 
B) general merchandise 
C) online retail 
D) food and beverage 
A) durable goods 
B) general merchandise 
C) online retail 
D) food and beverage

In a(n)________ strategy, traditional merchants combine their offline retail and online retail stores and services to provide a seamless customer experience.

Operating margin is defined as:

Online retailing is one of the largest segments of the retail industry.

The retail industry is the largest investor in information technology.

Which of the following would not be considered a current asset?

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

A(n)________ provides a financial snapshot of a company's assets and liabilities (debts)on a given date.

All of the following services require extensive personalization except:

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Describe the state of the online retail sector today.

All of the following statements about the MOTO sector are true except:

The MOTO sector of the retail industry is most similar to the ________ sector.

The power of suppliers is a key industry strategic factor.

The top 10 retailers account for about ________ % of all online retail.

Eight of the top ten fastest-growing e-commerce merchants from 2003 to 2013 were:

In 2013, approximately what percentage of Internet users over the age of 14 made a purchase at an online retail store?

Personal consumption of retail goods and services accounts for approximately ________ % of the United States GDP.

________ provide integrated airline, hotel, conference center, and auto rental services at a single Web site.

________ is the leading supplier of reservation, table management, and guest management software for restaurants.

Within the United States retail market, personal consumption of ________ accounts for the largest share.

The Revolution Continues

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

E-Commerce Marketing Communications

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters

Exam 9: Online Retailing and Services

In a(n)________ strategy, traditional merchants combine their offline retail and online retail stores and services to provide a seamless customer experience.

Operating margin is defined as:

Online retailing is one of the largest segments of the retail industry.

The retail industry is the largest investor in information technology.

Which of the following would not be considered a current asset?

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

A(n)________ provides a financial snapshot of a company's assets and liabilities (debts)on a given date.

All of the following services require extensive personalization except:

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Describe the state of the online retail sector today.

All of the following statements about the MOTO sector are true except:

The MOTO sector of the retail industry is most similar to the ________ sector.

The power of suppliers is a key industry strategic factor.

The top 10 retailers account for about ________ % of all online retail.

Eight of the top ten fastest-growing e-commerce merchants from 2003 to 2013 were:

In 2013, approximately what percentage of Internet users over the age of 14 made a purchase at an online retail store?

Personal consumption of retail goods and services accounts for approximately ________ % of the United States GDP.

________ provide integrated airline, hotel, conference center, and auto rental services at a single Web site.

________ is the leading supplier of reservation, table management, and guest management software for restaurants.

Within the United States retail market, personal consumption of ________ accounts for the largest share.

The Revolution Continues

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

E-Commerce Marketing Communications

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters