Question 1

Social network sites have become major locations from which consumers directly purchase products.

Accepted Answer

A) True 
 B)False

Question 2

Mobile commerce currently accounts for more retail goods sold than social commerce.

Accepted Answer

A) True 
 B)False

Question 3

Current liabilities are debts of the firm that will be due within:

Accepted Answer

A) three months. 
B) six months. 
C) one year. 
D) two years. 
A) three months. 
B) six months. 
C) one year. 
D) two years.

Question 4

Which of the following is not one of the seven major segments of the retail industry?

Accepted Answer

A) electronics and computers 
B) specialty stores 
C) gasoline and fuel 
D) food and beverage 
A) electronics and computers 
B) specialty stores 
C) gasoline and fuel 
D) food and beverage

Question 5

All of the following are challenges for catalog merchants except:

Accepted Answer

A) high costs of printing and mailing. 
B) building a credible Web site. 
C) the need to bring staff in or manage new technology. 
D) building sophisticated order entry and fulfillment systems. 
A) high costs of printing and mailing. 
B) building a credible Web site. 
C) the need to bring staff in or manage new technology. 
D) building sophisticated order entry and fulfillment systems.

Question 6

Describe the vision of online retailing during the early days of e-commerce.Did these predictions and assumptions turn out to be true?

Accepted Answer

In the early days of e-commerce, entrepr

Question 7

Groupon is an example of local commerce.

Accepted Answer

A) True 
 B)False

Question 8

All of the following statements about the online insurance industry are true except:

Accepted Answer

A) the Internet has dramatically changed the insurance industry's value chain. 
B) Web sites of almost all the major firms provide the ability to obtain an online quote. 
C) Internet usage has led to a decline in term life insurance prices industry-wide. 
D) the industry has been very successful in attracting visitors searching for information. 
A) the Internet has dramatically changed the insurance industry's value chain. 
B) Web sites of almost all the major firms provide the ability to obtain an online quote. 
C) Internet usage has led to a decline in term life insurance prices industry-wide. 
D) the industry has been very successful in attracting visitors searching for information.

Question 9

All of the following statements about the online real estate services market are true except:

Accepted Answer

A) the major impact of Internet real estate sites is in influencing offline decisions. 
B) real estate differs from other types of online financial services because it is impossible to complete a property transaction online. 
C) the primary service offered by real estate sites is a listing of houses available. 
D) the Internet and e-commerce have created significant disintermediation in the real estate marketplace. 
A) the major impact of Internet real estate sites is in influencing offline decisions. 
B) real estate differs from other types of online financial services because it is impossible to complete a property transaction online. 
C) the primary service offered by real estate sites is a listing of houses available. 
D) the Internet and e-commerce have created significant disintermediation in the real estate marketplace.

Question 10

Define economic viability and explain the factors involved in assessing a firm's economic viability.

Accepted Answer

Economic viability refers to the ability

Question 11

Explain why online career services are so well suited to the Web.

Accepted Answer

Next to travel services, job-hunting ser

Question 12

Which of the following has experienced the most significant online growth?

Accepted Answer

A) offline general merchandisers 
B) virtual merchants 
C) catalog merchants 
D) manufacturer-direct firms 
A) offline general merchandisers 
B) virtual merchants 
C) catalog merchants 
D) manufacturer-direct firms

Question 13

Approximately two-thirds of U.S.Internet users use online banking.

Accepted Answer

A) True 
 B)False

Question 14

In the United States, the service sector accounts for about 75% of all economic activity.

Accepted Answer

A) True 
 B)False

Question 15

In 2013, the number of online buyers was over 150 million.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements is not true?

Accepted Answer

A) Price competition among online travel services is difficult as comparison shopping for better prices is easy. 
B) Online travel services is one of the few sectors in which extensive disintermediation has occurred. 
C) The ability of travel products and services to be commoditized is a significant factor in the explosive growth of the online travel services industry. 
D) The online travel services industry has gone through a period of consolidation. 
A) Price competition among online travel services is difficult as comparison shopping for better prices is easy. 
B) Online travel services is one of the few sectors in which extensive disintermediation has occurred. 
C) The ability of travel products and services to be commoditized is a significant factor in the explosive growth of the online travel services industry. 
D) The online travel services industry has gone through a period of consolidation.

Question 17

Which of the following statements about online banking is not true?

Accepted Answer

A) Top mobile banking activities include paying bills and depositing checks. 
B) Online and mobile banking transactions incur radically lower transaction costs than in-person transactions. 
C) Online banking is beginning to displace national banks. 
D) Online banking is the primary banking channel for all ages. 
A) Top mobile banking activities include paying bills and depositing checks. 
B) Online and mobile banking transactions incur radically lower transaction costs than in-person transactions. 
C) Online banking is beginning to displace national banks. 
D) Online banking is the primary banking channel for all ages.

Question 18

Virtual merchants face potentially large costs for all of the following except:

Accepted Answer

A) building and maintaining a Web site. 
B) building and maintaining physical stores. 
C) building an order fulfillment infrastructure. 
D) developing a brand name. 
A) building and maintaining a Web site. 
B) building and maintaining physical stores. 
C) building an order fulfillment infrastructure. 
D) developing a brand name.

Question 19

All of the following are advantages of online retail except:

Accepted Answer

A) lower supply chain costs. 
B) lower cost of distribution. 
C) ability to change prices. 
D) faster delivery of goods. 
A) lower supply chain costs. 
B) lower cost of distribution. 
C) ability to change prices. 
D) faster delivery of goods.

Question 20

The Internet has resulted in lower search costs, increased price comparison, and lower prices to consumers for which insurance product line?

Accepted Answer

A) term life insurance 
B) automobile insurance 
C) health insurance 
D) property and casualty insurance 
A) term life insurance 
B) automobile insurance 
C) health insurance 
D) property and casualty insurance

Social network sites have become major locations from which consumers directly purchase products.

Mobile commerce currently accounts for more retail goods sold than social commerce.

Current liabilities are debts of the firm that will be due within:

Which of the following is not one of the seven major segments of the retail industry?

All of the following are challenges for catalog merchants except:

Describe the vision of online retailing during the early days of e-commerce.Did these predictions and assumptions turn out to be true?

Groupon is an example of local commerce.

All of the following statements about the online insurance industry are true except:

All of the following statements about the online real estate services market are true except:

Define economic viability and explain the factors involved in assessing a firm's economic viability.

Explain why online career services are so well suited to the Web.

Which of the following has experienced the most significant online growth?

Approximately two-thirds of U.S.Internet users use online banking.

In the United States, the service sector accounts for about 75% of all economic activity.

In 2013, the number of online buyers was over 150 million.

Which of the following statements is not true?

Which of the following statements about online banking is not true?

Virtual merchants face potentially large costs for all of the following except:

All of the following are advantages of online retail except:

The Internet has resulted in lower search costs, increased price comparison, and lower prices to consumers for which insurance product line?

The Revolution Continues

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

E-Commerce Marketing Communications

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters

Exam 9: Online Retailing and Services

Social network sites have become major locations from which consumers directly purchase products.

Mobile commerce currently accounts for more retail goods sold than social commerce.

Current liabilities are debts of the firm that will be due within:

Which of the following is not one of the seven major segments of the retail industry?

All of the following are challenges for catalog merchants except:

Describe the vision of online retailing during the early days of e-commerce.Did these predictions and assumptions turn out to be true?

Groupon is an example of local commerce.

All of the following statements about the online insurance industry are true except:

All of the following statements about the online real estate services market are true except:

Define economic viability and explain the factors involved in assessing a firm's economic viability.

Explain why online career services are so well suited to the Web.

Which of the following has experienced the most significant online growth?

Approximately two-thirds of U.S.Internet users use online banking.

In the United States, the service sector accounts for about 75% of all economic activity.

In 2013, the number of online buyers was over 150 million.

Which of the following statements is not true?

Which of the following statements about online banking is not true?

Virtual merchants face potentially large costs for all of the following except:

All of the following are advantages of online retail except:

The Internet has resulted in lower search costs, increased price comparison, and lower prices to consumers for which insurance product line?

The Revolution Continues

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

E-Commerce Marketing Communications

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters