Question 1

A nonprogrammed decision is:

Accepted Answer

A) any nonroutine situation in which employees much search for alternative solutions. 
B) any routine situation where the company has a ready-made solution. 
C) any decision that does not relate directly to the employee's job description. 
D) any decision that affects the employee's performance. 
E) any decision that is clearly within the employee's job description. 
A) any nonroutine situation in which employees much search for alternative solutions. 
B) any routine situation where the company has a ready-made solution. 
C) any decision that does not relate directly to the employee's job description. 
D) any decision that affects the employee's performance. 
E) any decision that is clearly within the employee's job description.

Question 2

People satisfice when they select the first alternative that exceeds a standard of acceptance for their needs and preferences.

Accepted Answer

A) True 
 B)False

Question 3

A committee of employees developed a process whereby they would choose a new office-cleaning firm from the six companies that tendered proposals for the contract. The process involved carefully assessing each firm on the four factors that were most important (e.g. cost), weighting the importance of each factor and then choosing the firm with the highest score. This decision-making activity potentially minimizes problems with:

Accepted Answer

A) satisficing 
B) production blocking 
C) problem identification 
D) constructive conflict 
E) this process has no value in decision making and is discouraged in the textbook 
A) satisficing 
B) production blocking 
C) problem identification 
D) constructive conflict 
E) this process has no value in decision making and is discouraged in the textbook

Question 4

At what stage of the rational choice decision making model would we consider whether the decision is programmed or nonprogrammed?

Accepted Answer

A) Choosing the best alternative. 
B) Evaluating decision outcomes. 
C) Choosing the most appropriate decision process. 
D) Developing alternative solutions. 
E) Identifying the problem or opportunity. 
A) Choosing the best alternative. 
B) Evaluating decision outcomes. 
C) Choosing the most appropriate decision process. 
D) Developing alternative solutions. 
E) Identifying the problem or opportunity.

Question 5

Knowledge and experience can undermine creativity, because it can lead to routinization of that knowledge.

Accepted Answer

A) True 
 B)False

Question 6

Convergent thinking mainly improves what stage of the creative process?

Accepted Answer

A) Insight 
B) Incubation 
C) Preparation 
D) All of these statements are correct. 
E) Convergent thinking does not improve any part of the creative process. 
A) Insight 
B) Incubation 
C) Preparation 
D) All of these statements are correct. 
E) Convergent thinking does not improve any part of the creative process.

Question 7

According to bounded rationality theory, people make better decisions when their perceptions are "bounded" or framed by past experience.

Accepted Answer

A) True 
 B)False

Question 8

Recent studies of human decision making conclude that which of the following ultimately energizes us to select the preferred choice?

Accepted Answer

A) Logic 
B) Intuition 
C) Creativity 
D) Emotions 
E) An implicit favourite 
A) Logic 
B) Intuition 
C) Creativity 
D) Emotions 
E) An implicit favourite

Question 9

People who are creative thinkers

Accepted Answer

A) have a strong tendency to follow fixed patterns of behaviour. 
B) are generally less creative than people with an analytic thinking style. 
C) tend to give up easily. 
D) are persistent. 
E) prefer spending their time improving existing things rather than creating new things. 
A) have a strong tendency to follow fixed patterns of behaviour. 
B) are generally less creative than people with an analytic thinking style. 
C) tend to give up easily. 
D) are persistent. 
E) prefer spending their time improving existing things rather than creating new things.

Question 10

The ideas that appear during the insight stage of creativity are quickly forgotten unless documented.

Accepted Answer

A) True 
 B)False

Question 11

Our mental models of the world can prevent us from recognizing emerging problems in the workplace.

Accepted Answer

A) True 
 B)False

Question 12

Intuition is both an emotional experience and a rapid nonconscious analytic process.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following questions is NOT explicitly considered in the contingencies of employee involvement?

Accepted Answer

A) How important is subordinate commitment to the decision? 
B) Do subordinates need to develop their decision-making skills? 
C) Is conflict among subordinates over preferred solutions likely? 
D) Do subordinates have sufficient information to make a high-quality decision? 
E) Is the problem well structured? 
A) How important is subordinate commitment to the decision? 
B) Do subordinates need to develop their decision-making skills? 
C) Is conflict among subordinates over preferred solutions likely? 
D) Do subordinates have sufficient information to make a high-quality decision? 
E) Is the problem well structured?

Question 14

Incubation is a unique activity in organizational settings for increasing creativity. Describe this stage of creativity and explain what employees need to do to improve the incubation process.

Accepted Answer

Incubation is the stage of reflective th

Question 15

Ensuring that the person who makes the decision is different from the person who evaluates that decision is recommended mainly to:

Accepted Answer

A) avoid making decisions in the future. 
B) minimize reliance on an implicit favourite. 
C) increase the incidence of an implicit favourite. 
D) increase the incidence of satisficing. 
E) minimize escalation of commitment. 
A) avoid making decisions in the future. 
B) minimize reliance on an implicit favourite. 
C) increase the incidence of an implicit favourite. 
D) increase the incidence of satisficing. 
E) minimize escalation of commitment.

Question 16

People with a high need to convey a positive image of themselves are more likely to

Accepted Answer

A) engage in escalation of commitment. 
B) participate in risky decisions. 
C) follow the rational choice model of decision making. 
D) view problems as opportunities. 
E) identify problems when none exist. 
A) engage in escalation of commitment. 
B) participate in risky decisions. 
C) follow the rational choice model of decision making. 
D) view problems as opportunities. 
E) identify problems when none exist.

Question 17

Subjective expected utility refers to how much the selected alternative benefits or satisfies the decision maker.

Accepted Answer

A) True 
 B)False

Question 18

Clustering illusion causes us to see patterns from a small sample of events, when in fact those events are random.

Accepted Answer

A) True 
 B)False

Question 19

Creative people value self-direction, but also have a strong need to follow rules.

Accepted Answer

A) True 
 B)False

Question 20

An important resource for creativity is

Accepted Answer

A) a high level of pressure to perform. 
B) open communications. 
C) a job where you work alone. 
D) programmed decision routines. 
E) a performance-based reward system. 
A) a high level of pressure to perform. 
B) open communications. 
C) a job where you work alone. 
D) programmed decision routines. 
E) a performance-based reward system.

A nonprogrammed decision is:

People satisfice when they select the first alternative that exceeds a standard of acceptance for their needs and preferences.

At what stage of the rational choice decision making model would we consider whether the decision is programmed or nonprogrammed?

Knowledge and experience can undermine creativity, because it can lead to routinization of that knowledge.

Convergent thinking mainly improves what stage of the creative process?

According to bounded rationality theory, people make better decisions when their perceptions are "bounded" or framed by past experience.

Recent studies of human decision making conclude that which of the following ultimately energizes us to select the preferred choice?

People who are creative thinkers

The ideas that appear during the insight stage of creativity are quickly forgotten unless documented.

Our mental models of the world can prevent us from recognizing emerging problems in the workplace.

Intuition is both an emotional experience and a rapid nonconscious analytic process.

Which of the following questions is NOT explicitly considered in the contingencies of employee involvement?

Incubation is a unique activity in organizational settings for increasing creativity. Describe this stage of creativity and explain what employees need to do to improve the incubation process.

Ensuring that the person who makes the decision is different from the person who evaluates that decision is recommended mainly to:

People with a high need to convey a positive image of themselves are more likely to

Subjective expected utility refers to how much the selected alternative benefits or satisfies the decision maker.

Clustering illusion causes us to see patterns from a small sample of events, when in fact those events are random.

Creative people value self-direction, but also have a strong need to follow rules.

An important resource for creativity is

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 7: Decision Making and Creativity

A nonprogrammed decision is:

People satisfice when they select the first alternative that exceeds a standard of acceptance for their needs and preferences.

At what stage of the rational choice decision making model would we consider whether the decision is programmed or nonprogrammed?

Knowledge and experience can undermine creativity, because it can lead to routinization of that knowledge.

Convergent thinking mainly improves what stage of the creative process?

According to bounded rationality theory, people make better decisions when their perceptions are "bounded" or framed by past experience.

Recent studies of human decision making conclude that which of the following ultimately energizes us to select the preferred choice?

People who are creative thinkers

The ideas that appear during the insight stage of creativity are quickly forgotten unless documented.

Our mental models of the world can prevent us from recognizing emerging problems in the workplace.

Intuition is both an emotional experience and a rapid nonconscious analytic process.

Which of the following questions is NOT explicitly considered in the contingencies of employee involvement?

Incubation is a unique activity in organizational settings for increasing creativity. Describe this stage of creativity and explain what employees need to do to improve the incubation process.

Ensuring that the person who makes the decision is different from the person who evaluates that decision is recommended mainly to:

People with a high need to convey a positive image of themselves are more likely to

Subjective expected utility refers to how much the selected alternative benefits or satisfies the decision maker.

Clustering illusion causes us to see patterns from a small sample of events, when in fact those events are random.

Creative people value self-direction, but also have a strong need to follow rules.

An important resource for creativity is

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters