Question 1

Scenario planning is a structured process that helps decision makers explore potential problems and choose the best solutions under different future conditions.

Accepted Answer

A) True 
 B)False

Question 2

Systematic evaluation of alternatives helps to increase the use of implicit favourites and satisficing in the decision process.

Accepted Answer

A) True 
 B)False

Question 3

When should decision makers bypass the search for alternative solutions and development of new solutions?

Accepted Answer

A) In most nonprogrammed decision situations. 
B) Never; bypassing these stages results in poorer decisions. 
C) Only under conditions of bounded rationality. 
D) When the decision has ethical implications. 
E) In most programmed decision-making situations. 
A) In most nonprogrammed decision situations. 
B) Never; bypassing these stages results in poorer decisions. 
C) Only under conditions of bounded rationality. 
D) When the decision has ethical implications. 
E) In most programmed decision-making situations.

Question 4

Comment on the accuracy of the following statement:

Accepted Answer

(Note: This is similar to discussion que

Question 5

Creativity tends to suffer during times of downsizing and corporate restructuring.

Accepted Answer

A) True 
 B)False

Question 6

The textbook argues that problem identification is usually the least important step in the rational choice paradigm.

Accepted Answer

A) True 
 B)False

Question 7

Scenario planning improves decision making by encouraging

Accepted Answer

A) employees to use their implicit favourite. 
B) people to think about preferred solutions to problems long before they occur. 
C) people to focus on solutions during the process of identifying problems. 
D) employees to engage in satisficing. 
E) bounded rationality. 
A) employees to use their implicit favourite. 
B) people to think about preferred solutions to problems long before they occur. 
C) people to focus on solutions during the process of identifying problems. 
D) employees to engage in satisficing. 
E) bounded rationality.

Question 8

People are most creative when management puts intense pressure on them to produce creative ideas.

Accepted Answer

A) True 
 B)False

Question 9

Employee involvement improves the number and quality of solutions.

Accepted Answer

A) True 
 B)False

Question 10

A large financial institution is losing market share to savvy upstart companies, and it has asked its top marketing executive to identify the main reasons for the sliding fortunes. Describe three barriers that might cause the marketing executive to poorly identify the problem(s). An illustrative example in this context should be included for each barrier.

Accepted Answer

The textbook identifies five concerns wi

Question 11

Jamaal doesn't particularly like to abide by meaningless rules, is not bothered by ambiguous situations, is willing to take a chance by making mistakes and is less concerned about social approval than most other employees. Jamaal probably has:

Accepted Answer

A) a deep respect for the irrational choice paradigm. 
B) a bad attitude. 
C) a strong aversion to authority. 
D) a high risk of engaging in groupthink. 
E) an inventive thinking style. 
A) a deep respect for the irrational choice paradigm. 
B) a bad attitude. 
C) a strong aversion to authority. 
D) a high risk of engaging in groupthink. 
E) an inventive thinking style.

Question 12

The preferred level of employee involvement depends on

Accepted Answer

A) Decision commitment. 
B) Decision structure. 
C) Source of decision knowledge. 
D) Risk of conflict. 
E) The preferred level of involvement depends on all of these factors. 
A) Decision commitment. 
B) Decision structure. 
C) Source of decision knowledge. 
D) Risk of conflict. 
E) The preferred level of involvement depends on all of these factors.

Question 13

Which of the following is NOT a consequence of post-decisional justification?

Accepted Answer

A) The individual continues to look for alternatives better than the one selected. 
B) The individual increases the importance of negative aspects of the discarded alternatives. 
C) The individual forgets about favourable aspects of the discarded alternatives. 
D) The individual reduces the importance of negative aspects of the selected alternative. 
E) The individual looks for more information that further supports the selected alternative. 
A) The individual continues to look for alternatives better than the one selected. 
B) The individual increases the importance of negative aspects of the discarded alternatives. 
C) The individual forgets about favourable aspects of the discarded alternatives. 
D) The individual reduces the importance of negative aspects of the selected alternative. 
E) The individual looks for more information that further supports the selected alternative.

Question 14

A higher rather than lower level of employee involvement is preferable when

Accepted Answer

A) management and employees possess the same information regarding the problem. 
B) the problem relates to a nonprogrammed decision. 
C) employees are likely to disagree with each other regarding the preferred solution. 
D) employees' goals and norms conflict with the organization's objectives. 
E) all of these conditions exist. 
A) management and employees possess the same information regarding the problem. 
B) the problem relates to a nonprogrammed decision. 
C) employees are likely to disagree with each other regarding the preferred solution. 
D) employees' goals and norms conflict with the organization's objectives. 
E) all of these conditions exist.

Question 15

Intuition allows us to draw on our tacit knowledge to guide our decision preferences.

Accepted Answer

A) True 
 B)False

Question 16

Employee involvement is LESS valuable or successful when

Accepted Answer

A) employee norms conflict with organizational goals. 
B) decisions are programmed. 
C) employees have the same information as their bosses. 
D) employees are committed to decisions made by their bosses. 
E) all of these conditions exist. 
A) employee norms conflict with organizational goals. 
B) decisions are programmed. 
C) employees have the same information as their bosses. 
D) employees are committed to decisions made by their bosses. 
E) all of these conditions exist.

Question 17

Employee involvement tends to have which of the following benefits in decision making?

Accepted Answer

A) Strengthens employee commitment to the solution. 
B) Improves the number and quality of alternative solutions. 
C) Increases the likelihood of selecting the best alternative. 
D) Leads to a more accurate definition of the problem. 
E) All of these statements are correct. 
A) Strengthens employee commitment to the solution. 
B) Improves the number and quality of alternative solutions. 
C) Increases the likelihood of selecting the best alternative. 
D) Leads to a more accurate definition of the problem. 
E) All of these statements are correct.

Question 18

A marketing specialist needed to find a new way of marketing the company's main product to clients. While watching a movie one evening, the marketing specialist saw a scene that gave her inspiration for a new marketing plan. According to the creative process model, the stage in this creative process after inspiration is:

Accepted Answer

A) morphological analysis. 
B) preparation. 
C) insight. 
D) verification. 
E) incubation. 
A) morphological analysis. 
B) preparation. 
C) insight. 
D) verification. 
E) incubation.

Question 19

Creative people have a high degree of nonconformity and have less concern about social approval.

Accepted Answer

A) True 
 B)False

Question 20

Satisficing refers to

Accepted Answer

A) the feeling employees experience when they are not involved in a decision in which they would have made a valuable contribution. 
B) the feeling employees experience when they make the right decision. 
C) the tendency to choose an alternative that is good enough rather than the best. 
D) a desirable outcome of decision making when several employees participate in the decision process. 
E) the tendency for decision makers to evaluate alternatives sequentially rather than comparing them all at once. 
A) the feeling employees experience when they are not involved in a decision in which they would have made a valuable contribution. 
B) the feeling employees experience when they make the right decision. 
C) the tendency to choose an alternative that is good enough rather than the best. 
D) a desirable outcome of decision making when several employees participate in the decision process. 
E) the tendency for decision makers to evaluate alternatives sequentially rather than comparing them all at once.

Scenario planning is a structured process that helps decision makers explore potential problems and choose the best solutions under different future conditions.

Systematic evaluation of alternatives helps to increase the use of implicit favourites and satisficing in the decision process.

When should decision makers bypass the search for alternative solutions and development of new solutions?

Comment on the accuracy of the following statement:

Creativity tends to suffer during times of downsizing and corporate restructuring.

The textbook argues that problem identification is usually the least important step in the rational choice paradigm.

Scenario planning improves decision making by encouraging

People are most creative when management puts intense pressure on them to produce creative ideas.

Employee involvement improves the number and quality of solutions.

Jamaal doesn't particularly like to abide by meaningless rules, is not bothered by ambiguous situations, is willing to take a chance by making mistakes and is less concerned about social approval than most other employees. Jamaal probably has:

The preferred level of employee involvement depends on

Which of the following is NOT a consequence of post-decisional justification?

A higher rather than lower level of employee involvement is preferable when

Intuition allows us to draw on our tacit knowledge to guide our decision preferences.

Employee involvement is LESS valuable or successful when

Employee involvement tends to have which of the following benefits in decision making?

Creative people have a high degree of nonconformity and have less concern about social approval.

Satisficing refers to

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 7: Decision Making and Creativity

Scenario planning is a structured process that helps decision makers explore potential problems and choose the best solutions under different future conditions.

Systematic evaluation of alternatives helps to increase the use of implicit favourites and satisficing in the decision process.

When should decision makers bypass the search for alternative solutions and development of new solutions?

Comment on the accuracy of the following statement:

Creativity tends to suffer during times of downsizing and corporate restructuring.

The textbook argues that problem identification is usually the least important step in the rational choice paradigm.

Scenario planning improves decision making by encouraging

People are most creative when management puts intense pressure on them to produce creative ideas.

Employee involvement improves the number and quality of solutions.

Jamaal doesn't particularly like to abide by meaningless rules, is not bothered by ambiguous situations, is willing to take a chance by making mistakes and is less concerned about social approval than most other employees. Jamaal probably has:

The preferred level of employee involvement depends on

Which of the following is NOT a consequence of post-decisional justification?

A higher rather than lower level of employee involvement is preferable when

Intuition allows us to draw on our tacit knowledge to guide our decision preferences.

Employee involvement is LESS valuable or successful when

Employee involvement tends to have which of the following benefits in decision making?

Creative people have a high degree of nonconformity and have less concern about social approval.

Satisficing refers to

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters