Question 1

Decision makers tend not to evaluate various alternatives when they find an opportunity.

Accepted Answer

A) True 
 B)False

Question 2

Which of these statements about information processing in decision making is FALSE?

Accepted Answer

A) Decision makers don't think through all of the possible alternatives and their outcomes. 
B) Decision makers typically look at alternatives at the same time rather than sequentially. 
C) Decision makers engage in a limited search for and evaluation of alternatives. 
D) Decision makers compare each alternative against an implicit favourite. 
E) Perceptual biases distort the selection and interpretation of information. 
A) Decision makers don't think through all of the possible alternatives and their outcomes. 
B) Decision makers typically look at alternatives at the same time rather than sequentially. 
C) Decision makers engage in a limited search for and evaluation of alternatives. 
D) Decision makers compare each alternative against an implicit favourite. 
E) Perceptual biases distort the selection and interpretation of information.

Question 3

When in a positive mood, people pay more attention to details and follow a nonprogrammed decision routine.

Accepted Answer

A) True 
 B)False

Question 4

An executive was trying to think of ways to increase sales of ballpoint pens among young people. While walking down a street with lots of neon signs, the executive got the idea that young people would want to buy pens with ink in bright neon colours and with pen containers that glow in the dark. This situation is an example of:

Accepted Answer

A) programmed decision making. 
B) divergent thinking. 
C) devil's advocacy. 
D) bounded rationality. 
E) escalation of commitment. 
A) programmed decision making. 
B) divergent thinking. 
C) devil's advocacy. 
D) bounded rationality. 
E) escalation of commitment.

Question 5

The rational choice model of decision making begins with:

Accepted Answer

A) recognizing and defining the problem. 
B) evaluating alternatives. 
C) searching for alternatives. 
D) implementing the solution. 
E) searching for information about outcomes to each alternative. 
A) recognizing and defining the problem. 
B) evaluating alternatives. 
C) searching for alternatives. 
D) implementing the solution. 
E) searching for information about outcomes to each alternative.

Question 6

Perceptual defence causes us to:

Accepted Answer

A) defend the solutions we propose. 
B) block out bad news or information that threatens our self-concept. 
C) defend those who agree with us when we identify a problem. 
D) justify our actions to defend our position. 
E) defend the perception we have after making a decision. 
A) defend the solutions we propose. 
B) block out bad news or information that threatens our self-concept. 
C) defend those who agree with us when we identify a problem. 
D) justify our actions to defend our position. 
E) defend the perception we have after making a decision.

Question 7

Millions of dollars were wasted on the development of a new machine-made potato chip, at Fancy Chips Ltd. As a result, the Board of Directors of the food-processing firm fired the CEO who had proposed and championed the product's development. The new CEO's first task is to find out why this monumental waste of money had occurred and how it can be prevented in the future. Provide three possible explanations why this escalation of commitment occurred at Fancy Chips Ltd.

Accepted Answer

Students may identify any three of the f

Question 8

Creative ideas can emerge when asking people unfamiliar with the problem to explore the problem with you.

Accepted Answer

A) True 
 B)False

Question 9

One way to improve problem identification is for leaders to create a norm of "divine discontent," in which they are never satisfied with the status quo, and this aversion to complacency creates a mindset that more actively searches for problems and opportunities.

Accepted Answer

A) True 
 B)False

Question 10

Post-decisional justification causes decision makers to forget what decision they made.

Accepted Answer

A) True 
 B)False

Question 11

Creative Finance Ltd wants to introduce practices that would enhance creativity among employees in solving some of the financial institution's ongoing work process problems. Describe three types of activities that encourage creativity, including a specific example of what might be done in each practice.

Accepted Answer

The three main types of creative practic

Question 12

Which of the following is a potential problem when evaluating and choosing alternatives in decision making?

Accepted Answer

A) Clustering illusion 
B) Implicit favourite 
C) Limited information processing 
D) All of these statements are potential problems. 
E) None of these statements are potential problems. 
A) Clustering illusion 
B) Implicit favourite 
C) Limited information processing 
D) All of these statements are potential problems. 
E) None of these statements are potential problems.

Question 13

The rational choice paradigm is inherently logical, as such it an always be applied in realistic situations.

Accepted Answer

A) True 
 B)False

Question 14

Describe the four stages of the creative process.

Accepted Answer

Preparation. In this stage, you gather t

Question 15

You have just been assigned the task of developing an innovative new product, using people from engineering, marketing, purchasing, and one or two other departments in the organization. To help the group to be as creative as possible, you would:

Accepted Answer

A) give the team a very tight deadline to come up with a creative idea. 
B) encourage competition among team members as to who has the best job performance. 
C) move these employees out of their departments and into a common area where they can continuously communicate with each other. 
D) threaten to fire any team member who suggests a silly idea that wastes time in the product-development process. 
E) apply all of these activities. 
A) give the team a very tight deadline to come up with a creative idea. 
B) encourage competition among team members as to who has the best job performance. 
C) move these employees out of their departments and into a common area where they can continuously communicate with each other. 
D) threaten to fire any team member who suggests a silly idea that wastes time in the product-development process. 
E) apply all of these activities.

Question 16

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

Accepted Answer

A) intuition. 
B) implicit favourite. 
C) nonprogrammed decision making. 
D) prospect theory effect. 
E) bounded rationality. 
A) intuition. 
B) implicit favourite. 
C) nonprogrammed decision making. 
D) prospect theory effect. 
E) bounded rationality.

Question 17

Insight and verification are

Accepted Answer

A) the two main differences between brainstorming and electronic brainstorming. 
B) the first two stages of evaluation apprehension. 
C) two symptoms of groupthink. 
D) the first two stages of creativity. 
E) the last two stages of the creative process. 
A) the two main differences between brainstorming and electronic brainstorming. 
B) the first two stages of evaluation apprehension. 
C) two symptoms of groupthink. 
D) the first two stages of creativity. 
E) the last two stages of the creative process.

Question 18

Decision makers have a need to reduce uncertainty, so they tend to focus on solutions before fully understanding the problem.

Accepted Answer

A) True 
 B)False

Question 19

Describe three ways to minimize escalation of commitment and confirmation bias.

Accepted Answer

One of the most effective ways to minimi

Question 20

The rational choice model of decision making is impossible to apply in reality because:

Accepted Answer

A) it assumes that human beings make decisions based on their emotions. 
B) it ignores the fact that people evaluate their decision after an alternative has been chosen and implemented. 
C) it assumes that people are inefficient and make decisions without rational thought 
D) it ignores the fact that problems must be defined before alternatives are chosen. 
E) it assumes that people are efficient and logical information processing machines. 
A) it assumes that human beings make decisions based on their emotions. 
B) it ignores the fact that people evaluate their decision after an alternative has been chosen and implemented. 
C) it assumes that people are inefficient and make decisions without rational thought 
D) it ignores the fact that problems must be defined before alternatives are chosen. 
E) it assumes that people are efficient and logical information processing machines.

Decision makers tend not to evaluate various alternatives when they find an opportunity.

Which of these statements about information processing in decision making is FALSE?

When in a positive mood, people pay more attention to details and follow a nonprogrammed decision routine.

The rational choice model of decision making begins with:

Perceptual defence causes us to:

Creative ideas can emerge when asking people unfamiliar with the problem to explore the problem with you.

One way to improve problem identification is for leaders to create a norm of "divine discontent," in which they are never satisfied with the status quo, and this aversion to complacency creates a mindset that more actively searches for problems and opportunities.

Post-decisional justification causes decision makers to forget what decision they made.

Which of the following is a potential problem when evaluating and choosing alternatives in decision making?

The rational choice paradigm is inherently logical, as such it an always be applied in realistic situations.

Describe the four stages of the creative process.

You have just been assigned the task of developing an innovative new product, using people from engineering, marketing, purchasing, and one or two other departments in the organization. To help the group to be as creative as possible, you would:

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

Insight and verification are

Decision makers have a need to reduce uncertainty, so they tend to focus on solutions before fully understanding the problem.

Describe three ways to minimize escalation of commitment and confirmation bias.

The rational choice model of decision making is impossible to apply in reality because:

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 7: Decision Making and Creativity

Decision makers tend not to evaluate various alternatives when they find an opportunity.

Which of these statements about information processing in decision making is FALSE?

When in a positive mood, people pay more attention to details and follow a nonprogrammed decision routine.

The rational choice model of decision making begins with:

Perceptual defence causes us to:

Creative ideas can emerge when asking people unfamiliar with the problem to explore the problem with you.

One way to improve problem identification is for leaders to create a norm of "divine discontent," in which they are never satisfied with the status quo, and this aversion to complacency creates a mindset that more actively searches for problems and opportunities.

Post-decisional justification causes decision makers to forget what decision they made.

Which of the following is a potential problem when evaluating and choosing alternatives in decision making?

The rational choice paradigm is inherently logical, as such it an always be applied in realistic situations.

Describe the four stages of the creative process.

You have just been assigned the task of developing an innovative new product, using people from engineering, marketing, purchasing, and one or two other departments in the organization. To help the group to be as creative as possible, you would:

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

Insight and verification are

Decision makers have a need to reduce uncertainty, so they tend to focus on solutions before fully understanding the problem.

Describe three ways to minimize escalation of commitment and confirmation bias.

The rational choice model of decision making is impossible to apply in reality because:

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters