Question 1

Coping with uncertainty is a form of

Accepted Answer

A) coercive power. 
B) referent power. 
C) expert power. 
D) legitimate power. 
E) reward power. 
A) coercive power. 
B) referent power. 
C) expert power. 
D) legitimate power. 
E) reward power. C

Question 2

A manager's legitimate power over subordinates exists when:

Accepted Answer

A) the manager is able to reward or punish the employees. 
B) employees are blinded by the manager's charisma. 
C) the organization grants formal authority AND employees agree to let the manager use this authority. 
D) employees agree to let the manager have power over them. 
E) the organization grants formal authority over the employees. 
A) the manager is able to reward or punish the employees. 
B) employees are blinded by the manager's charisma. 
C) the organization grants formal authority AND employees agree to let the manager use this authority. 
D) employees agree to let the manager have power over them. 
E) the organization grants formal authority over the employees. C

Question 3

People might gain power by convincing others that they have something of value.

Accepted Answer

A) True 
 B)False  True

Question 4

People have more power when their actions quickly affect many other people throughout the organization.

Accepted Answer

A) True 
 B)False

Question 5

Playing the "face time" instead of working productively behind closed doors is a strategy for gaining increased visibility at work.

Accepted Answer

A) True 
 B)False

Question 6

Legitimate, referent, and expert are:

Accepted Answer

A) different types of organizational politics. 
B) different sources of organizational power. 
C) different forms of visibility. 
D) different types of substitutability. 
E) different contingencies of organizational power. 
A) different types of organizational politics. 
B) different sources of organizational power. 
C) different forms of visibility. 
D) different types of substitutability. 
E) different contingencies of organizational power.

Question 7

When your boss requests that you complete a particular task, he is applying which form of influence?

Accepted Answer

A) Exchange 
B) Silent authority 
C) Expert 
D) Assertiveness 
E) Referent 
A) Exchange 
B) Silent authority 
C) Expert 
D) Assertiveness 
E) Referent

Question 8

By engaging successfully in social networking, employees increase their

Accepted Answer

A) socialistic tendencies. 
B) social power. 
C) expert power and centrality, but not referent power. 
D) centrality. 
E) social capital. 
A) socialistic tendencies. 
B) social power. 
C) expert power and centrality, but not referent power. 
D) centrality. 
E) social capital.

Question 9

Social networking can potentially increase a person's power by increasing the person's visibility and centrality.

Accepted Answer

A) True 
 B)False

Question 10

Power does not exist until the power holder actually applies power to influence someone else.

Accepted Answer

A) True 
 B)False

Question 11

In persuasive communication, the inoculation effect refers to

Accepted Answer

A) the situation in which listeners have heard too many of your arguments and consequently feel that you are pressuring them too much on this issue. 
B) the situation in which you easily persuade others because they perceive you as highly credible and trustworthy. 
C) warning listeners that your ideas are probably incorrect and should therefore be ignored. 
D) the situation in which you use written rather than verbal channels of communication to persuade other people. 
E) warning listeners about arguments that others will use to influence them against your position. 
A) the situation in which listeners have heard too many of your arguments and consequently feel that you are pressuring them too much on this issue. 
B) the situation in which you easily persuade others because they perceive you as highly credible and trustworthy. 
C) warning listeners that your ideas are probably incorrect and should therefore be ignored. 
D) the situation in which you use written rather than verbal channels of communication to persuade other people. 
E) warning listeners about arguments that others will use to influence them against your position.

Question 12

Organizational politics is more common where decisions are

Accepted Answer

A) based on the allocation of resources. 
B) based on the brainstorming technique. 
C) easy to understand. 
D) based on clearly defined rules. 
E) based on complex and ambiguous rules. 
A) based on the allocation of resources. 
B) based on the brainstorming technique. 
C) easy to understand. 
D) based on clearly defined rules. 
E) based on complex and ambiguous rules.

Question 13

Which of the following statements about countervailing power in organizational relationships is TRUE?

Accepted Answer

A) Countervailing power is a personality characteristic of people who crave for power. 
B) Countervailing power is like an umbrella; it prevents anyone else from having any power over you. 
C) Countervailing power is used by the stronger party to prevent the weaker party from leaving the relationship. 
D) Countervailing power is the weaker party's power to maintain the stronger party's continued participation in the relationship. 
E) Countervailing power is one of the ways that people have power by coping with uncertainty. 
A) Countervailing power is a personality characteristic of people who crave for power. 
B) Countervailing power is like an umbrella; it prevents anyone else from having any power over you. 
C) Countervailing power is used by the stronger party to prevent the weaker party from leaving the relationship. 
D) Countervailing power is the weaker party's power to maintain the stronger party's continued participation in the relationship. 
E) Countervailing power is one of the ways that people have power by coping with uncertainty.

Question 14

People with an internal locus of control and strong Machiavellian values are more likely to engage in organizational politics.

Accepted Answer

A) True 
 B)False

Question 15

Describe three ways that how social networks can enhance the power of their members.

Accepted Answer

1. Social networks offer members the cha

Question 16

Which of the following is a contingency of power?

Accepted Answer

A) Suitability 
B) Referent 
C) Visibility 
D) Legitimacy 
E) None of these are contingencies of power. 
A) Suitability 
B) Referent 
C) Visibility 
D) Legitimacy 
E) None of these are contingencies of power.

Question 17

Establishing effective change management practices helps to minimize organizational politics.

Accepted Answer

A) True 
 B)False

Question 18

Which source of power can employees potentially have over their supervisors?

Accepted Answer

A) Legitimate power 
B) Expert power 
C) Coercive power 
D) Employees can potentially have all of these sources of power over their supervisors. 
E) Employees never have any of these sources of power over their supervisors. 
A) Legitimate power 
B) Expert power 
C) Coercive power 
D) Employees can potentially have all of these sources of power over their supervisors. 
E) Employees never have any of these sources of power over their supervisors.

Question 19

Referent power is typically associated with

Accepted Answer

A) peer pressure. 
B) reward systems. 
C) educational systems. 
D) charisma. 
E) knowledge management. 
A) peer pressure. 
B) reward systems. 
C) educational systems. 
D) charisma. 
E) knowledge management.

Question 20

Theis a felt obligation and social expectation of helping or otherwise giving something of value to someone who has already helped or given something to you.

Accepted Answer

A) norm of reciprocity 
B) norm of obligation 
C) norm of expectation 
D) norm of equity 
E) norm of replication 
A) norm of reciprocity 
B) norm of obligation 
C) norm of expectation 
D) norm of equity 
E) norm of replication

Coping with uncertainty is a form of

A manager's legitimate power over subordinates exists when:

People might gain power by convincing others that they have something of value.

People have more power when their actions quickly affect many other people throughout the organization.

Playing the "face time" instead of working productively behind closed doors is a strategy for gaining increased visibility at work.

Legitimate, referent, and expert are:

When your boss requests that you complete a particular task, he is applying which form of influence?

By engaging successfully in social networking, employees increase their

Social networking can potentially increase a person's power by increasing the person's visibility and centrality.

Power does not exist until the power holder actually applies power to influence someone else.

In persuasive communication, the inoculation effect refers to

Organizational politics is more common where decisions are

Which of the following statements about countervailing power in organizational relationships is TRUE?

People with an internal locus of control and strong Machiavellian values are more likely to engage in organizational politics.

Describe three ways that how social networks can enhance the power of their members.

Which of the following is a contingency of power?

Establishing effective change management practices helps to minimize organizational politics.

Which source of power can employees potentially have over their supervisors?

Referent power is typically associated with

Theis a felt obligation and social expectation of helping or otherwise giving something of value to someone who has already helped or given something to you.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

Coping with uncertainty is a form of

A manager's legitimate power over subordinates exists when:

People might gain power by convincing others that they have something of value.

People have more power when their actions quickly affect many other people throughout the organization.

Playing the "face time" instead of working productively behind closed doors is a strategy for gaining increased visibility at work.

Legitimate, referent, and expert are:

When your boss requests that you complete a particular task, he is applying which form of influence?

By engaging successfully in social networking, employees increase their

Social networking can potentially increase a person's power by increasing the person's visibility and centrality.

Power does not exist until the power holder actually applies power to influence someone else.

In persuasive communication, the inoculation effect refers to

Organizational politics is more common where decisions are

Which of the following statements about countervailing power in organizational relationships is TRUE?

People with an internal locus of control and strong Machiavellian values are more likely to engage in organizational politics.

Describe three ways that how social networks can enhance the power of their members.

Which of the following is a contingency of power?

Establishing effective change management practices helps to minimize organizational politics.

Which source of power can employees potentially have over their supervisors?

Referent power is typically associated with

Theis a felt obligation and social expectation of helping or otherwise giving something of value to someone who has already helped or given something to you.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters