Exam 9: Pricing: Capturing Customer Value
Exam 1: Marketing: Creating and Capturing Customer Value142 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, value and Relationships163 Questions
Exam 3: The Marketplace and Customers: Analysing the Environment163 Questions
Exam 4: Marketing Analytics: Gaining Customer Insights172 Questions
Exam 5: Buyer Behaviour: Understanding Consumer and Business Buyers167 Questions
Exam 6: Customer-Driven Marketing Strategy: Creating Value for Target Customers191 Questions
Exam 7: Products, services and Brands: Offering Customer Value173 Questions
Exam 8: New Products: Developing and Managing Innovation172 Questions
Exam 9: Pricing: Capturing Customer Value167 Questions
Exam 10: Placement: Customer Value Fulfilment147 Questions
Exam 11: Communicating Customer Value: Advertising and Public Relations172 Questions
Exam 12: Personal Selling and Sales Promotion: Creating Value in Relationships174 Questions
Exam 13: Direct and Digital Marketing: Interactivity and Fulfilment133 Questions
Exam 14: Sustainable Marketing: Social Responsibility, ethics and Legal Compliance166 Questions
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In retail settings,________ involves charging a constant low price with few or no temporary price discounts.
(Multiple Choice)
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Price ________ indicates how responsive demand will be to a change in price.
(Short Answer)
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When a car manufacturer offers a ________,customers may purchase a vehicle from a dealership within a specified time period and are able to negotiate attractive terms and trade-in allowances with the dealer,none of which affect the size of the cheque sent by the manufacturer in the post-sale period.
(Multiple Choice)
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The practice of a manufacturer requiring a dealer to charge a set retail price for its product,also known as retail price maintenance,is illegal.
(True/False)
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When an international company is attempting to enter a less-affluent emerging market,_____ becomes a key element in the international marketing strategy.
(Multiple Choice)
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Value-based pricing is being used when costs vary directly with the level of product.
(True/False)
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The National Gallery has different admission prices for students,adults and seniors.All three groups are entitled to the same services.This form of pricing is called ________.
(Multiple Choice)
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Which of the following would NOT support a market-skimming policy for a new product?
(Multiple Choice)
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When a car manufacturer provides payments or price reductions to its new car dealers as rewards for participating in advertising and sales support programs,it is granting a(n)________.
(Multiple Choice)
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Market-skimming is a more popular strategy for pricing new products,while market-penetration is a more popular strategy for pricing products that are more advanced in the product life-cycle.
(True/False)
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Under ________ competition,the market consists of a few sellers who are highly sensitive to each other's pricing strategies.
(Short Answer)
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________ pricing is a price-adjustment strategy in which the company sets different prices for different customers,product forms,places or times.
(Short Answer)
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Consumers use price less to judge the quality of a product when they ________.
(Multiple Choice)
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Low cost carrier,Tiger Airlines,controlled some 5 per cent of the market when the Civil Aviation Authority ordered its suspension amid safety concerns.Although executives at QANTAS and Virgin Australia felt certain that they would pick up extra demand as a consequence of Tiger's closure,most customers who would normally have travelled with Tiger elected to forgo travel entirely rather than fly with one of the premium airlines.The segment's reluctance to switch airlines should be interpreted as an indication of its price sensitivity.
(True/False)
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A store prices its confectionery displays at ten different price levels,ranging from $2.00 per kilo to $4.95 per kilo.This is an illustration of price steps.
(True/False)
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When a gift card shop offers a price reduction to customers who buy Christmas cards in the week after Christmas,it is giving a(n)________ discount.
(Multiple Choice)
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With an understanding of price elasticity,sellers should know that the less elastic the demand for their product is,the more advantageous it is for them to ________.
(Multiple Choice)
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Which of the following presents the strongest reason that mark-up pricing generally does NOT make sense?
(Multiple Choice)
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In service industries,captive-market pricing is called ________ - ________ pricing.
(Short Answer)
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In the laundry detergent category,Unilever markets a number of premium brands including Omo and Drive.In addition,it markets the low-priced alternative Surf,whose main role is to compete with the budget brands and protect the integrity of the Unilever's premium brands.Surf is best described as a ________.
(Multiple Choice)
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