Question 1

A well written heading allows the reader to understand the heading without reading the support material.

Accepted Answer

A) True 
 B)False

Question 2

When proofreading,each round of proofreading should focus on what?

Accepted Answer

A) Overall impression 
B) Spelling and grammar 
C) Something different each time 
D) Audience perception 
E) Readability issues 
A) Overall impression 
B) Spelling and grammar 
C) Something different each time 
D) Audience perception 
E) Readability issues

Question 3

Informative headings give the reader context and may point to a conclusion or recommendation.

Accepted Answer

A) True 
 B)False

Question 4

When determining how to distribute a message,you should choose the method that is most convenient for the audience.

Accepted Answer

A) True 
 B)False

Question 5

One way to improve the proofreading process is to proofread the writing after a period of time has passed since completing the writing process.

Accepted Answer

A) True 
 B)False

Question 6

When proofreading,a reader should look for mistakes in design and layout in addition to production errors.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following indicates subsections within a major section of a document?

Accepted Answer

A) Heading 
B) Subheading 
C) Major heading 
D) Descriptive heading 
E) Informative heading 
A) Heading 
B) Subheading 
C) Major heading 
D) Descriptive heading 
E) Informative heading

Question 8

Which of the following will be most affected by deadlines and due dates?

Accepted Answer

A) Cost 
B) Location 
C) Convenience 
D) Time 
E) Security 
A) Cost 
B) Location 
C) Convenience 
D) Time 
E) Security

Question 9

Using a list can be more effective than conventional sentences and paragraphs because lists allow the writer to do what?

Accepted Answer

A) Slow down the reading process 
B) Minimize the impact of controversial information 
C) Require careful review of key points 
D) Increase the depth of the document 
E) Simplify complex subjects 
A) Slow down the reading process 
B) Minimize the impact of controversial information 
C) Require careful review of key points 
D) Increase the depth of the document 
E) Simplify complex subjects

Question 10

Which of the following is a disadvantage of using too many sentences of 15-25 words in length?

Accepted Answer

A) Sentences this length can lack punch. 
B) Sentences this length can lack informative power. 
C) Sentences this length are harder to understand. 
D) Sentences this length are harder to skim for key points. 
E) Sentences this length make writing feel disconnected. 
A) Sentences this length can lack punch. 
B) Sentences this length can lack informative power. 
C) Sentences this length are harder to understand. 
D) Sentences this length are harder to skim for key points. 
E) Sentences this length make writing feel disconnected.

Question 11

When formatting for mobile devices,which of the following will aid the reading in identifying key points in the communication?

Accepted Answer

A) Italics 
B) Larger fonts 
C) Blank lines 
D) Vertical layout 
E) Embedded links 
A) Italics 
B) Larger fonts 
C) Blank lines 
D) Vertical layout 
E) Embedded links

Question 12

Which of the following can help determine the scope of the revision process?

Accepted Answer

A) The medium and nature of the message 
B) The audience and the medium used 
C) The audience and the nature of the message 
D) Available time and skill level 
E) Available time and location of the audience 
A) The medium and nature of the message 
B) The audience and the medium used 
C) The audience and the nature of the message 
D) Available time and skill level 
E) Available time and location of the audience

Question 13

After proofreading for content,organization and tone of the message,what should be the next step in the proofreading process?

Accepted Answer

A) Proofreading to ensure the document meets the needs of the audience 
B) Proofreading for tone 
C) Proofreading to improve readability 
D) Proofreading to read for spelling and grammar 
E) Proofreading for overall feel of the document 
A) Proofreading to ensure the document meets the needs of the audience 
B) Proofreading for tone 
C) Proofreading to improve readability 
D) Proofreading to read for spelling and grammar 
E) Proofreading for overall feel of the document

Question 14

When is it most appropriate to use italics in a printed document?

Accepted Answer

A) In headings 
B) In subheadings 
C) At the start of each paragraph 
D) To draw attention to a key concept or phrase 
E) To identify names of published works 
A) In headings 
B) In subheadings 
C) At the start of each paragraph 
D) To draw attention to a key concept or phrase 
E) To identify names of published works

Question 15

Explain the four principles of effective design.

Accepted Answer

Consistency: Throughout each message,be

Question 16

Which of the following is an advantage to using short sentences?

Accepted Answer

A) Short sentences can be processed quickly. 
B) Short sentences are useful for showing relationships among ideas. 
C) Short sentences are best in showing complex ideas. 
D) Short sentences are best when listing a number of related points. 
E) Short sentences are useful when summarizing information. 
A) Short sentences can be processed quickly. 
B) Short sentences are useful for showing relationships among ideas. 
C) Short sentences are best in showing complex ideas. 
D) Short sentences are best when listing a number of related points. 
E) Short sentences are useful when summarizing information.

Question 17

Using one-sentence paragraphs allows what advantages?

Accepted Answer

A) One-sentence paragraphs make the writing look inviting 
B) One-sentence paragraphs can isolate individual ideas 
C) One-sentence paragraphs can add emphasis to an important concept 
D) One-sentence paragraphs can be used to transition topics 
E) One-sentence paragraphs can be used in lists 
A) One-sentence paragraphs make the writing look inviting 
B) One-sentence paragraphs can isolate individual ideas 
C) One-sentence paragraphs can add emphasis to an important concept 
D) One-sentence paragraphs can be used to transition topics 
E) One-sentence paragraphs can be used in lists

Question 18

Which of the following will improve the clarity of a document?

Accepted Answer

A) Rewriting hedge sentences 
B) Deleting unnecessary words and phrases 
C) Replacing long words and phrases 
D) Eliminating redundancies 
E) Rewriting "it is" or "there are" starters 
A) Rewriting hedge sentences 
B) Deleting unnecessary words and phrases 
C) Replacing long words and phrases 
D) Eliminating redundancies 
E) Rewriting "it is" or "there are" starters

Question 19

When imposing parallelism in writing,what should a writer pay special attention to?

Accepted Answer

A) Making definitive statements about a topic 
B) Expressing similar ideas with the same grammatical structure 
C) Breaking up overly long sentences 
D) Modifying nouns and verbs with modifiers 
E) Keeping the subject and predicate of a sentence as close together as possible 
A) Making definitive statements about a topic 
B) Expressing similar ideas with the same grammatical structure 
C) Breaking up overly long sentences 
D) Modifying nouns and verbs with modifiers 
E) Keeping the subject and predicate of a sentence as close together as possible

Question 20

How does design affect readability?

Accepted Answer

A) The visual design sends a nonverbal message that influences the perception of the audience. 
B) The visual design increases the amount of white space to improve readability. 
C) The visual design will minimize the variety of typefaces used within the document. 
D) The visual design lends contrast or emphasis to the type. 
E) The visual design will allow for "chunking" of data for mobile distribution. 
A) The visual design sends a nonverbal message that influences the perception of the audience. 
B) The visual design increases the amount of white space to improve readability. 
C) The visual design will minimize the variety of typefaces used within the document. 
D) The visual design lends contrast or emphasis to the type. 
E) The visual design will allow for "chunking" of data for mobile distribution.

A well written heading allows the reader to understand the heading without reading the support material.

When proofreading,each round of proofreading should focus on what?

Informative headings give the reader context and may point to a conclusion or recommendation.

When determining how to distribute a message,you should choose the method that is most convenient for the audience.

One way to improve the proofreading process is to proofread the writing after a period of time has passed since completing the writing process.

When proofreading,a reader should look for mistakes in design and layout in addition to production errors.

Which of the following indicates subsections within a major section of a document?

Which of the following will be most affected by deadlines and due dates?

Using a list can be more effective than conventional sentences and paragraphs because lists allow the writer to do what?

Which of the following is a disadvantage of using too many sentences of 15-25 words in length?

When formatting for mobile devices,which of the following will aid the reading in identifying key points in the communication?

Which of the following can help determine the scope of the revision process?

After proofreading for content,organization and tone of the message,what should be the next step in the proofreading process?

When is it most appropriate to use italics in a printed document?

Explain the four principles of effective design.

Which of the following is an advantage to using short sentences?

Using one-sentence paragraphs allows what advantages?

Which of the following will improve the clarity of a document?

When imposing parallelism in writing,what should a writer pay special attention to?

How does design affect readability?

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

Exam 5: Completing Business Messages

A well written heading allows the reader to understand the heading without reading the support material.

When proofreading,each round of proofreading should focus on what?

Informative headings give the reader context and may point to a conclusion or recommendation.

When determining how to distribute a message,you should choose the method that is most convenient for the audience.

One way to improve the proofreading process is to proofread the writing after a period of time has passed since completing the writing process.

When proofreading,a reader should look for mistakes in design and layout in addition to production errors.

Which of the following indicates subsections within a major section of a document?

Which of the following will be most affected by deadlines and due dates?

Using a list can be more effective than conventional sentences and paragraphs because lists allow the writer to do what?

Which of the following is a disadvantage of using too many sentences of 15-25 words in length?

When formatting for mobile devices,which of the following will aid the reading in identifying key points in the communication?

Which of the following can help determine the scope of the revision process?

After proofreading for content,organization and tone of the message,what should be the next step in the proofreading process?

When is it most appropriate to use italics in a printed document?

Explain the four principles of effective design.

Which of the following is an advantage to using short sentences?

Using one-sentence paragraphs allows what advantages?

Which of the following will improve the clarity of a document?

When imposing parallelism in writing,what should a writer pay special attention to?

How does design affect readability?

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters