Question 1

Which of the following identifies subject matter without suggesting anything more?

Accepted Answer

A) Heading 
B) Subheading 
C) Major heading 
D) Descriptive heading 
E) Informative heading 
A) Heading 
B) Subheading 
C) Major heading 
D) Descriptive heading 
E) Informative heading

Question 2

When proofreading for writing errors,attention should be paid to which of the following?

Accepted Answer

A) Incorrect typefaces 
B) Web link issues 
C) Ink color 
D) Word choices 
E) Computer glitches 
A) Incorrect typefaces 
B) Web link issues 
C) Ink color 
D) Word choices 
E) Computer glitches

Question 3

When inspecting a document for quality,what activity is the writer doing?

Accepted Answer

A) Designing 
B) Formatting 
C) Inserting white space 
D) Proofreading 
E) Ensuring consistency 
A) Designing 
B) Formatting 
C) Inserting white space 
D) Proofreading 
E) Ensuring consistency

Question 4

Discuss examples of problems that might have occurred during the production of a document.

Accepted Answer

Look for two types of problems: (1)undet

Question 5

The typeface used in a document can influence the tone of a message.

Accepted Answer

A) True 
 B)False

Question 6

When evaluating the organization of the message,which of the following is least important?

Accepted Answer

A) All points are covered and in a logical and convincing order. 
B) The most important ideas have the most emphasis. 
C) Points are not repeated unnecessarily. 
D) Details are grouped in a logical manner. 
E) The message is accurate and relevant based on the reader's needs. 
A) All points are covered and in a logical and convincing order. 
B) The most important ideas have the most emphasis. 
C) Points are not repeated unnecessarily. 
D) Details are grouped in a logical manner. 
E) The message is accurate and relevant based on the reader's needs.

Question 7

Some companies may have restrictions on distribution methods based on what?

Accepted Answer

A) Cost 
B) Location 
C) Convenience 
D) Time 
E) Security and privacy 
A) Cost 
B) Location 
C) Convenience 
D) Time 
E) Security and privacy

Question 8

After proofreading to ensure overall goals are accomplished,what should the second round of proofreading consider?

Accepted Answer

A) Deadlines 
B) Spelling and grammar 
C) Overall tone 
D) Audience location 
E) Clarity and conciseness 
A) Deadlines 
B) Spelling and grammar 
C) Overall tone 
D) Audience location 
E) Clarity and conciseness

Question 9

Making it easier for the audience to skim a message for highlights is done by improving what?

Accepted Answer

A) Conciseness 
B) Clarity 
C) Tone 
D) Readability 
E) Headings 
A) Conciseness 
B) Clarity 
C) Tone 
D) Readability 
E) Headings

Question 10

When designing for readability,what design elements should be considered to achieve effective design?

Accepted Answer

A) Consistency, conciseness, restraint and detail 
B) Consistency, balance, restraint and detail 
C) White space, margins, detail and type style 
D) Consistency, balance, restraint and readability 
E) Balance, restraint, conciseness and use of mobile devices 
A) Consistency, conciseness, restraint and detail 
B) Consistency, balance, restraint and detail 
C) White space, margins, detail and type style 
D) Consistency, balance, restraint and readability 
E) Balance, restraint, conciseness and use of mobile devices

Question 11

To encourage the audience to view attachments,they should be attached as a PDF file.

Accepted Answer

A) True 
 B)False

Question 12

The secret to simplicity in a business communication is revision.

Accepted Answer

A) True 
 B)False

Question 13

Discuss four techniques to improve the readability of a message.

Accepted Answer

Four powerful techniques for improving r

Question 14

When beginning the process of proofreading,it is best to start as soon as the document is complete and the information is fresh in the writer's mind.

Accepted Answer

A) True 
 B)False

Question 15

Which section(s)of a message have the greatest impact on the audience?

Accepted Answer

A) Visual aids 
B) Beginning and end 
C) First appearance 
D) Headings and subheading 
E) Subject line 
A) Visual aids 
B) Beginning and end 
C) First appearance 
D) Headings and subheading 
E) Subject line

Question 16

Discuss six tips for effective proofreading.

Accepted Answer

To be most effective,proofreading should

Question 17

To make pages and screens feel less intimidating and easier to read,what should be used generously?

Accepted Answer

A) Graphic designs 
B) Line justification 
C) Typeface variety 
D) Headings and subheadings 
E) White space 
A) Graphic designs 
B) Line justification 
C) Typeface variety 
D) Headings and subheadings 
E) White space

Question 18

To help find errors "in plain sight" the proofreader should stay focused and vigilant.

Accepted Answer

A) True 
 B)False

Question 19

Discuss aspects of production quality.

Accepted Answer

The production quality of your message-t

Question 20

When a large file needs to be sent to the reader,what factor will help determine the delivery method?

Accepted Answer

A) Cost 
B) Location 
C) Audience convenience 
D) Time 
E) Security 
A) Cost 
B) Location 
C) Audience convenience 
D) Time 
E) Security

Which of the following identifies subject matter without suggesting anything more?

When proofreading for writing errors,attention should be paid to which of the following?

When inspecting a document for quality,what activity is the writer doing?

Discuss examples of problems that might have occurred during the production of a document.

The typeface used in a document can influence the tone of a message.

When evaluating the organization of the message,which of the following is least important?

Some companies may have restrictions on distribution methods based on what?

After proofreading to ensure overall goals are accomplished,what should the second round of proofreading consider?

Making it easier for the audience to skim a message for highlights is done by improving what?

When designing for readability,what design elements should be considered to achieve effective design?

To encourage the audience to view attachments,they should be attached as a PDF file.

The secret to simplicity in a business communication is revision.

Discuss four techniques to improve the readability of a message.

When beginning the process of proofreading,it is best to start as soon as the document is complete and the information is fresh in the writer's mind.

Which section(s)of a message have the greatest impact on the audience?

Discuss six tips for effective proofreading.

To make pages and screens feel less intimidating and easier to read,what should be used generously?

To help find errors "in plain sight" the proofreader should stay focused and vigilant.

Discuss aspects of production quality.

When a large file needs to be sent to the reader,what factor will help determine the delivery method?

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

Exam 5: Completing Business Messages

Which of the following identifies subject matter without suggesting anything more?

When proofreading for writing errors,attention should be paid to which of the following?

When inspecting a document for quality,what activity is the writer doing?

Discuss examples of problems that might have occurred during the production of a document.

The typeface used in a document can influence the tone of a message.

When evaluating the organization of the message,which of the following is least important?

Some companies may have restrictions on distribution methods based on what?

After proofreading to ensure overall goals are accomplished,what should the second round of proofreading consider?

Making it easier for the audience to skim a message for highlights is done by improving what?

When designing for readability,what design elements should be considered to achieve effective design?

To encourage the audience to view attachments,they should be attached as a PDF file.

The secret to simplicity in a business communication is revision.

Discuss four techniques to improve the readability of a message.

When beginning the process of proofreading,it is best to start as soon as the document is complete and the information is fresh in the writer's mind.

Which section(s)of a message have the greatest impact on the audience?

Discuss six tips for effective proofreading.

To make pages and screens feel less intimidating and easier to read,what should be used generously?

To help find errors "in plain sight" the proofreader should stay focused and vigilant.

Discuss aspects of production quality.

When a large file needs to be sent to the reader,what factor will help determine the delivery method?

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters