Exam 8: Decision Making and Creative Problem Solving
Exam 1: Managers and Entrepreneurs151 Questions
Exam 2: The Evolution of Management Thought163 Questions
Exam 3: The Changing Environment of Management: Diversity, Global Economy, and Technology158 Questions
Exam 4: International Management and Cross-Cultural Competence160 Questions
Exam 5: Managements Social and Ethical Responsibilities164 Questions
Exam 6: The Basics of Planning and Project Management168 Questions
Exam 7: Strategic Management: Planning for Long-Term Success168 Questions
Exam 8: Decision Making and Creative Problem Solving163 Questions
Exam 9: Organizations: Effectiveness, Design, and Cultures129 Questions
Exam 10: Human Resource Management157 Questions
Exam 11: Communicating in the Internet Age165 Questions
Exam 12: Motivating Job Performance176 Questions
Exam 13: Group Dynamics and Teamwork169 Questions
Exam 14: Influence, Power, and Leadership157 Questions
Exam 15: Change, Conflict, and Negotiation160 Questions
Exam 16: Organizational Control and Quality Improvement162 Questions
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According to Peter Drucker, emphasis on finding the right questions, rather than the right answers, is the most common source of mistakes in management decisions.
(True/False)
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You are likely a victim of ____ if you buy a certain brand of bug spray after hearing a radio commercial claim it is 100 percent effective in killing all bugs.
(Multiple Choice)
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To avoid the problem of dispersed accountability, rather than group decision making, what type of decision making is recommended by the author?
(Multiple Choice)
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Managers who rely predominantly on the ____ style tend to be logical, precise, and objective.
(Multiple Choice)
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Which of these is a contributor to decision complexity, according to the author?
(Multiple Choice)
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Managers must have complete and reliable information to cope with risk.
(True/False)
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The Edisonian approach is a creativity technique involving trial-and-error experimentation.
(True/False)
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When a co-worker says, "My duty is to eliminate uncertainty," how should you respond?
(Multiple Choice)
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The creative leap approach to creativity involves listing of ideal characteristics of a given object.
(True/False)
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One of the eight sources of decision complexity today is "pooled decision making." What does that mean for today's managers?
(Essay)
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According to the eight sources of decision complexity, managers must cope with ____ criteria and ____ decision making.
(Multiple Choice)
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Given high levels of uncertainty and accelerated pace of change, most decisions made by the typical manager on a daily basis are of the nonprogrammed variety.
(True/False)
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A creativity technique that involves thinking up an idealistic solution is the scientific method.
(True/False)
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Given the emphasis on quality improvement, the pace of decision making has slowed.
(True/False)
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Charles is an insurance salesman who would like to sharpen his intuition. He wants to visualize potential scenarios that take his gut feelings into account. Which recommendation would you make?
(Multiple Choice)
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According to the author, ____ is not a tough challenge decision makers must face today.
(Multiple Choice)
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____ is(are) not one of the contributors to decision complexity covered in the text.
(Multiple Choice)
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The most common problem-solving difficulty lies in the identification of problems.
(True/False)
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