Question 1

In a world filled with uncertainties, certainty is ____ rather than ____.

Accepted Answer

A)  global; domestic 
B)  objective; subjective 
C)  tangible; intangible 
D)  a micro; a macro concept 
E)  relative; absolute 
A)  global; domestic 
B)  objective; subjective 
C)  tangible; intangible 
D)  a micro; a macro concept 
E)  relative; absolute

Question 2

Margeurite needs to hire a manager for the strategic planning department of her software firm, which faces constant change and temporary problems. Which information processing style should she look for in applicants for the position?

Accepted Answer

A)  Intuitive 
B)  Boundary spanning 
C)  Synergistic 
D)  Thinking 
E)  Contingency 
A)  Intuitive 
B)  Boundary spanning 
C)  Synergistic 
D)  Thinking 
E)  Contingency

Question 3

The main advantage of group involvement in decision making is that the group actually makes the final decision.

Accepted Answer

A) True 
 B)False

Question 4

To avoid escalation of commitment, managers should compare actual progress with goals and timetables to conduct reality checks.

Accepted Answer

A) True 
 B)False

Question 5

Knowledge management software has proved very useful and cost-effective in large organizations for sharing both explicit and tacit knowledge.

Accepted Answer

A) True 
 B)False

Question 6

One of the most common mental locks to creativity is overlooking logic and relying on ambiguity and contradictions.

Accepted Answer

A) True 
 B)False

Question 7

Marjorie is the manager of a small, family-owned restaurant. Increasingly, she has had to diversify her menu to cater to customers' nutritional and dietary requirements. Which source of decision complexity is Marjorie facing?

Accepted Answer

A)  Intangibles 
B)  Risk and uncertainty 
C)  Long-term implications 
D)  Multiple criteria 
E)  Interdisciplinary input 
A)  Intangibles 
B)  Risk and uncertainty 
C)  Long-term implications 
D)  Multiple criteria 
E)  Interdisciplinary input

Question 8

Escalation of commitment involves throwing good money after bad.

Accepted Answer

A) True 
 B)False

Question 9

____ can release tensions and unlock creative energies.

Accepted Answer

A)  Logic 
B)  Nurturing small ideas 
C)  Foolish questions 
D)  Humor 
E)  Experimentation 
A)  Logic 
B)  Nurturing small ideas 
C)  Foolish questions 
D)  Humor 
E)  Experimentation

Question 10

____________ is(are) a factor(s) that managers consider during decision making if they realize that you cannot always predict the results of purposeful action.

Accepted Answer

A)  Forecasting myopia 
B)  The law of unintended consequences 
C)  Feng shui 
D)  Value judgements 
E)  Interdisciplinary input 
A)  Forecasting myopia 
B)  The law of unintended consequences 
C)  Feng shui 
D)  Value judgements 
E)  Interdisciplinary input

Question 11

Because it can expose them to unreasonable risks, managers need to understand

Accepted Answer

A)  logic. 
B)  psychology. 
C)  overconfidence. 
D)  groups. 
E)  certainty. 
A)  logic. 
B)  psychology. 
C)  overconfidence. 
D)  groups. 
E)  certainty.

Question 12

When making programmed decisions, "if-then" decision rules are often used.

Accepted Answer

A) True 
 B)False

Question 13

A single manager is typically responsible for a given decision from beginning to end.

Accepted Answer

A) True 
 B)False

Question 14

Managers with a "thinking" information-processing style are more logical than those with an "intuitive" style.

Accepted Answer

A) True 
 B)False

Question 15

EMO LaCrosse, Inc.
EMO LaCrosse is a small but successful lacrosse equipment company in Maryland. Given the emerging globalization trend, Jared, CEO of the company, is considering the company's first international assembly plant in Honduras. Since there is little or no reliable factual information available from Honduras, Jared is wondering whether he should involve his staff in making the decision.
-Refer to EMO LaCrosse, Inc., Inc. According to the general decision-making model, which of these should be the first step for Jared?

Accepted Answer

A)  Making a decision 
B)  Conducting a stakeholder audit 
C)  Forecasting 
D)  Scanning the environment 
E)  Evaluating the decision 
A)  Making a decision 
B)  Conducting a stakeholder audit 
C)  Forecasting 
D)  Scanning the environment 
E)  Evaluating the decision

Question 16

Give a real-life example of a nonprogrammed decision. Why does it qualify as a nonprogrammed decision? Describe two or three methods you might use to generate alternative solutions to a problem or nonprogrammed decision.

Accepted Answer

Nonprogrammed decisions are nonroutine,

Question 17

Being overconfident can lead managers to take unreasonable risks.

Accepted Answer

A) True 
 B)False

Question 18

Managers are said to be "satisficing" if they select a solution to a problem that is "good enough."

Accepted Answer

A) True 
 B)False

Question 19

By definition, decision making involves

Accepted Answer

A)  choosing. 
B)  leadership. 
C)  eliminating uncertainty. 
D)  worry. 
E)  fear. 
A)  choosing. 
B)  leadership. 
C)  eliminating uncertainty. 
D)  worry. 
E)  fear.

Question 20

When the situation in which a problem occurs is changed so that the problem no longer exists, it is

Accepted Answer

A)  resolved. 
B)  created. 
C)  optimized. 
D)  dissolved. 
E)  satisfied. 
A)  resolved. 
B)  created. 
C)  optimized. 
D)  dissolved. 
E)  satisfied.

In a world filled with uncertainties, certainty is rather than .

Margeurite needs to hire a manager for the strategic planning department of her software firm, which faces constant change and temporary problems. Which information processing style should she look for in applicants for the position?

The main advantage of group involvement in decision making is that the group actually makes the final decision.

To avoid escalation of commitment, managers should compare actual progress with goals and timetables to conduct reality checks.

Knowledge management software has proved very useful and cost-effective in large organizations for sharing both explicit and tacit knowledge.

One of the most common mental locks to creativity is overlooking logic and relying on ambiguity and contradictions.

Marjorie is the manager of a small, family-owned restaurant. Increasingly, she has had to diversify her menu to cater to customers' nutritional and dietary requirements. Which source of decision complexity is Marjorie facing?

Escalation of commitment involves throwing good money after bad.

____ can release tensions and unlock creative energies.

____________ is(are) a factor(s) that managers consider during decision making if they realize that you cannot always predict the results of purposeful action.

Because it can expose them to unreasonable risks, managers need to understand

When making programmed decisions, "if-then" decision rules are often used.

A single manager is typically responsible for a given decision from beginning to end.

Managers with a "thinking" information-processing style are more logical than those with an "intuitive" style.

Give a real-life example of a nonprogrammed decision. Why does it qualify as a nonprogrammed decision? Describe two or three methods you might use to generate alternative solutions to a problem or nonprogrammed decision.

Being overconfident can lead managers to take unreasonable risks.

Managers are said to be "satisficing" if they select a solution to a problem that is "good enough."

By definition, decision making involves

When the situation in which a problem occurs is changed so that the problem no longer exists, it is

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 8: Decision Making and Creative Problem Solving

In a world filled with uncertainties, certainty is ____ rather than ____.

Margeurite needs to hire a manager for the strategic planning department of her software firm, which faces constant change and temporary problems. Which information processing style should she look for in applicants for the position?

The main advantage of group involvement in decision making is that the group actually makes the final decision.

To avoid escalation of commitment, managers should compare actual progress with goals and timetables to conduct reality checks.

Knowledge management software has proved very useful and cost-effective in large organizations for sharing both explicit and tacit knowledge.

One of the most common mental locks to creativity is overlooking logic and relying on ambiguity and contradictions.

Marjorie is the manager of a small, family-owned restaurant. Increasingly, she has had to diversify her menu to cater to customers' nutritional and dietary requirements. Which source of decision complexity is Marjorie facing?

Escalation of commitment involves throwing good money after bad.

____ can release tensions and unlock creative energies.

____________ is(are) a factor(s) that managers consider during decision making if they realize that you cannot always predict the results of purposeful action.

Because it can expose them to unreasonable risks, managers need to understand

When making programmed decisions, "if-then" decision rules are often used.

A single manager is typically responsible for a given decision from beginning to end.

Managers with a "thinking" information-processing style are more logical than those with an "intuitive" style.

Give a real-life example of a nonprogrammed decision. Why does it qualify as a nonprogrammed decision? Describe two or three methods you might use to generate alternative solutions to a problem or nonprogrammed decision.

Being overconfident can lead managers to take unreasonable risks.

Managers are said to be "satisficing" if they select a solution to a problem that is "good enough."

By definition, decision making involves

When the situation in which a problem occurs is changed so that the problem no longer exists, it is

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

In a world filled with uncertainties, certainty is rather than .