Question 1

Prior to making a nonprogrammed decision, which of the following is not a question that needs to be asked?

Accepted Answer

A)  What decision needs to be made? 
B)  Who will decide? 
C)  Who will ratify or veto the decision? 
D)  Who will need to be informed of the decision? 
E)  What will the return on investment be? 
A)  What decision needs to be made? 
B)  Who will decide? 
C)  Who will ratify or veto the decision? 
D)  Who will need to be informed of the decision? 
E)  What will the return on investment be?

Question 2

EMO LaCrosse, Inc.
EMO LaCrosse is a small but successful lacrosse equipment company in Maryland. Given the emerging globalization trend, Jared, CEO of the company, is considering the company's first international assembly plant in Honduras. Since there is little or no reliable factual information available from Honduras, Jared is wondering whether he should involve his staff in making the decision.
-Refer to EMO LaCrosse, Inc.. Jared is operating under a condition of ____ when considering the international expansion.

Accepted Answer

A)  certainty 
B)  risk 
C)  uncertainty 
D)  intuitive judgment 
E)  programmed 
A)  certainty 
B)  risk 
C)  uncertainty 
D)  intuitive judgment 
E)  programmed

Question 3

Creativity has three overlapping domains: art, humor, and

Accepted Answer

A)  introspection. 
B)  technology. 
C)  feeling. 
D)  discovery. 
E)  experience. 
A)  introspection. 
B)  technology. 
C)  feeling. 
D)  discovery. 
E)  experience.

Question 4

To be called creative, something must be a radical departure from the past.

Accepted Answer

A) True 
 B)False

Question 5

Which step in the four-step problem-solving process is the most common difficulty in managerial problem solving?

Accepted Answer

The first step "identifying th

Question 6

BargainStock.com
Based on incomplete but reliable factual information, Maggie has decided to open BargainStock.com, an online stock trading company. Relying on her past experience and judgment, Maggie estimates a very high probability of success. Maggie feels that online stock trading, especially short-term day trading, will be lucrative for her business because when people are making money trading they want to make even more and when they are losing they keep "throwing good money after bad" to recoup.
-Refer to BargainStock.com. When Maggie estimates a very high probability of success, this refers to a(n) ____ probability.

Accepted Answer

A)  quantitative 
B)  objective 
C)  informal 
D)  factual 
E)  subjective 
A)  quantitative 
B)  objective 
C)  informal 
D)  factual 
E)  subjective

Question 7

____, social, and psychological are three clusters of factors contributing to the decision trap of escalation of commitment.

Accepted Answer

A)  Economic 
B)  Managerial 
C)  Technical 
D)  Administrative 
E)  Organizational 
A)  Economic 
B)  Managerial 
C)  Technical 
D)  Administrative 
E)  Organizational

Question 8

Step 3 in the four-step problem-solving process calls for

Accepted Answer

A)  generating alternative solutions. 
B)  selecting a solution. 
C)  evaluating. 
D)  implementing a solution. 
E)  pinpointing the cause of the problem. 
A)  generating alternative solutions. 
B)  selecting a solution. 
C)  evaluating. 
D)  implementing a solution. 
E)  pinpointing the cause of the problem.

Question 9

How does the concept of "escalation of commitment" explain why decision makers tend to stick with losing ventures?

Accepted Answer

A combination of organizational, psychol

Question 10

"Discovery" is the most relevant domain of creativity to management.

Accepted Answer

A) True 
 B)False

Question 11

The beginning of the four-step problem-solving process is identifying the problem.

Accepted Answer

A) True 
 B)False

Question 12

A part of organizational decision making today involves intangibles, such as customer goodwill.

Accepted Answer

A) True 
 B)False

Question 13

Jay Brown is the training director at a successful biotech company. He would like to implement a strategy that will foster unconventional thinking through analogies and symbols. Which technique for stimulating individual and group creativity would you suggest?

Accepted Answer

A)  Edisonian 
B)  Brainstorming 
C)  Free association 
D)  Attribute listing 
E)  Scientific method 
A)  Edisonian 
B)  Brainstorming 
C)  Free association 
D)  Attribute listing 
E)  Scientific method

Question 14

The first step in the general decision-making model is determining whether this is a routine decision.

Accepted Answer

A) True 
 B)False

Question 15

When an original situation is changed so that a problem no longer exists, the problem has been dissolved.

Accepted Answer

A) True 
 B)False

Question 16

EMO LaCrosse, Inc.
EMO LaCrosse is a small but successful lacrosse equipment company in Maryland. Given the emerging globalization trend, Jared, CEO of the company, is considering the company's first international assembly plant in Honduras. Since there is little or no reliable factual information available from Honduras, Jared is wondering whether he should involve his staff in making the decision.
-Refer to EMO LaCrosse, Inc. If Jared wants to avoid the problem of dispersed accountability he should proceed with a _________________ decision making approach.

Accepted Answer

A)  group 
B)  group-aided 
C)  legacy 
D)  tacit 
E)  explicit 
A)  group 
B)  group-aided 
C)  legacy 
D)  tacit 
E)  explicit

Question 17

BargainStock.com
Based on incomplete but reliable factual information, Maggie has decided to open BargainStock.com, an online stock trading company. Relying on her past experience and judgment, Maggie estimates a very high probability of success. Maggie feels that online stock trading, especially short-term day trading, will be lucrative for her business because when people are making money trading they want to make even more and when they are losing they keep "throwing good money after bad" to recoup.
-Refer to BargainStock.com. Maggie can be described as predominantly relying on a(an) _________ style for processing information.

Accepted Answer

A)  intuitive 
B)  thinking 
C)  creative 
D)  linear 
E)  modular 
A)  intuitive 
B)  thinking 
C)  creative 
D)  linear 
E)  modular

Question 18

Forgetting how to play can stifle creativity.

Accepted Answer

A) True 
 B)False

Question 19

Decision confidence is highest under what condition?

Accepted Answer

A)  Uncertainty 
B)  Subjective risk 
C)  Certainty 
D)  Nonprogrammed situation 
E)  Objective risk 
A)  Uncertainty 
B)  Subjective risk 
C)  Certainty 
D)  Nonprogrammed situation 
E)  Objective risk

Question 20

Deciding whether to merge with another company is an example of a nonprogrammed decision.

Accepted Answer

A) True 
 B)False

Prior to making a nonprogrammed decision, which of the following is not a question that needs to be asked?

Creativity has three overlapping domains: art, humor, and

To be called creative, something must be a radical departure from the past.

Which step in the four-step problem-solving process is the most common difficulty in managerial problem solving?

____, social, and psychological are three clusters of factors contributing to the decision trap of escalation of commitment.

Step 3 in the four-step problem-solving process calls for

How does the concept of "escalation of commitment" explain why decision makers tend to stick with losing ventures?

"Discovery" is the most relevant domain of creativity to management.

The beginning of the four-step problem-solving process is identifying the problem.

A part of organizational decision making today involves intangibles, such as customer goodwill.

Jay Brown is the training director at a successful biotech company. He would like to implement a strategy that will foster unconventional thinking through analogies and symbols. Which technique for stimulating individual and group creativity would you suggest?

The first step in the general decision-making model is determining whether this is a routine decision.

When an original situation is changed so that a problem no longer exists, the problem has been dissolved.

Forgetting how to play can stifle creativity.

Decision confidence is highest under what condition?

Deciding whether to merge with another company is an example of a nonprogrammed decision.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 8: Decision Making and Creative Problem Solving

Prior to making a nonprogrammed decision, which of the following is not a question that needs to be asked?

Creativity has three overlapping domains: art, humor, and

To be called creative, something must be a radical departure from the past.

Which step in the four-step problem-solving process is the most common difficulty in managerial problem solving?

____, social, and psychological are three clusters of factors contributing to the decision trap of escalation of commitment.

Step 3 in the four-step problem-solving process calls for

How does the concept of "escalation of commitment" explain why decision makers tend to stick with losing ventures?

"Discovery" is the most relevant domain of creativity to management.

The beginning of the four-step problem-solving process is identifying the problem.

A part of organizational decision making today involves intangibles, such as customer goodwill.

Jay Brown is the training director at a successful biotech company. He would like to implement a strategy that will foster unconventional thinking through analogies and symbols. Which technique for stimulating individual and group creativity would you suggest?

The first step in the general decision-making model is determining whether this is a routine decision.

When an original situation is changed so that a problem no longer exists, the problem has been dissolved.

Forgetting how to play can stifle creativity.

Decision confidence is highest under what condition?

Deciding whether to merge with another company is an example of a nonprogrammed decision.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters