Exam 13: Group Dynamics and Teamwork

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The proper order of the six stages of the group development process is orientation, conflict and challenge, cohesion, delusion, disillusion, and acceptance.

(True/False)
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Social capital involves strong relationships, goodwill, trust and cooperation.

(True/False)
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____ has been called the "outside-looking-in view" of groups.

(Multiple Choice)
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How would you respond to the following statement? Managers should attempt to eliminate organizational politics.

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Organizational politics have both negative and positive aspects.

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Researchers found that reorganization changes prompted less political activity than any other type of change.

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In the group development process, ____ is the sixth and final stage.

(Multiple Choice)
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In mature groups, the status of minority opinions is

(Multiple Choice)
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____ were not found by researchers to be associated with increased political activity.

(Multiple Choice)
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The structure of a formal group tends to be less rational than informal groups.

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Managers need to consider both ____ and ____ behavior when discussing roles.

(Multiple Choice)
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Destructive competition does not include sabotaging the work of a competitor.

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By definition, a group is any gathering of people.

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Managers must keep their promises if they want to be trusted.

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A statistical analysis of 133 Asch conformity studies across 17 countries concluded that blind conformity is a greater problem in collectivist cultures such as Japan.

(True/False)
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If Joan socializes with her co-workers, she is a member of both a formal and informal group.

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According to the group development model, problems usually end for groups once they achieve cohesiveness.

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In the workplace, how do people typically become members of formal task groups?

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According to the six ways to build trust, managers can show respect by delegating important duties.

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Cross-functional teams have which of these as an advantage over traditional functional departments?

(Multiple Choice)
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