Exam 13: Group Dynamics and Teamwork

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According the definition of a group, the members must

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Explain why group cohesiveness a good thing in today's workplace and share how it creates potential problems.

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In organizational politics, empire building is traditionally referred to as "apple-polishing."

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____ is not one of the four dimensions of a group.

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Individual differences are eliminated as groups mature.

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Solay Haircare and Cosmetics Garrett has been assigned to lead a four-member team responsible for developing new hair care products for Solay. Garrett wants to enhance the group's attractiveness and cohesiveness. -Refer to Solay Haircare and Cosmetics. _________is the inside-looking-out view of the group.

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Your supervisor at the campus cafeteria asks you to draw upon your management studies and recommend a way to limit political behavior in his department. All of these recommendations would be appropriate except

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One of the steps for creating a virtual team is to develop a team mission statement.

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According to the six ways to build trust, managers should use information as a political device or reward.

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Individual commitment to groups hinges on two factors: attractiveness and

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____ refers to blind conformity in cohesive in-groups, when the desire for unanimity overrides the motivation to realistically appraise alternative courses of action.

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A virtual team's members must be from the same organization and the same national culture for it to succeed.

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Whether informal or formal, every mature group generates its own pattern of norms that constrains and directs the behavior of its members.

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Similarity of members is a factor that usually detracts from group attractiveness and cohesiveness.

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____ refers to the productive potential resulting from strong relationships, goodwill, trust, and cooperative effort.

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Alex helped his colleague Robert at work one day by covering up one of his mistakes. Afterward, he tells Robert, "you owe me one." This is an example of which political tactic?

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According to Jeffrey Pfeffer, employee retention and motivation hinge upon trust in management.

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A high degree of interaction is a factor that detracts from group attractiveness and cohesiveness.

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The three groups of determinants in the team effectiveness model involve

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Alex has been praised by his manager for being a good role model in the company. Alex builds trust through

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