Question 1

Members of a cohesive group tend to see themselves as "we" rather than "I."

Accepted Answer

A) True 
 B)False

Question 2

Which of these is a factor that can reduce a group's attractiveness and cohesiveness?

Accepted Answer

A)  Prestige and status 
B)  Competition for membership by other groups 
C)  Relatively small size 
D)  A common threat in the environment 
E)  Similarity of members 
A)  Prestige and status 
B)  Competition for membership by other groups 
C)  Relatively small size 
D)  A common threat in the environment 
E)  Similarity of members

Question 3

In the model of team effectiveness, much more than goal accomplishment is involved.

Accepted Answer

A) True 
 B)False

Question 4

Acceptance is the first stage in the six-stage group development process.

Accepted Answer

A) True 
 B)False

Question 5

_____ refers to "degrees of acceptability and unacceptability".

Accepted Answer

A)  Roles 
B)  Attractiveness 
C)  Groupthink 
D)  Norms 
E)  Cohesion 
A)  Roles 
B)  Attractiveness 
C)  Groupthink 
D)  Norms 
E)  Cohesion

Question 6

Hank, a citrus grove manager, wants to know how to avoid groupthink. What advice should you give?

Accepted Answer

A)  Decrease the size of the group 
B)  Have someone play the devil's advocate 
C)  Make all key decisions yourself 
D)  Make sure everyone likes one another and gets along 
E)  Avoid conflict 
A)  Decrease the size of the group 
B)  Have someone play the devil's advocate 
C)  Make all key decisions yourself 
D)  Make sure everyone likes one another and gets along 
E)  Avoid conflict

Question 7

In Zand's model of trust, mentors from other departments play an important role.

Accepted Answer

A) True 
 B)False

Question 8

Cohesive groups can utilize fresh perspectives from outside experts to avoid groupthink.

Accepted Answer

A) True 
 B)False

Question 9

____ is not one of the stages in the six-stage group development process.

Accepted Answer

A)  Cohesion 
B)  Orientation 
C)  Acceptance 
D)  Social bonding 
E)  Conflict and challenge 
A)  Cohesion 
B)  Orientation 
C)  Acceptance 
D)  Social bonding 
E)  Conflict and challenge

Question 10

According to Zand's model of trust, managers need to switch from procedural control to

Accepted Answer

A)  intrinsic rewards. 
B)  managerial control. 
C)  joint control. 
D)  financial control. 
E)  self-control. 
A)  intrinsic rewards. 
B)  managerial control. 
C)  joint control. 
D)  financial control. 
E)  self-control.

Question 11

A desperate quest for unanimity is a sure symptom of groupthink.

Accepted Answer

A) True 
 B)False

Question 12

Managers should focus on measurable performance results to keep organizational politics within reasonable bounds.

Accepted Answer

A) True 
 B)False

Question 13

Uncertainty over power and authority is a major obstacle during the first three stages of the group development process.

Accepted Answer

A) True 
 B)False

Question 14

How do roles differ from norms?

Accepted Answer

Roles involve specific behavioral expect

Question 15

Organizational politics tends to be greater in larger organizations and among those in staff positions.

Accepted Answer

A) True 
 B)False

Question 16

For managers who want to build trust among employees, ____ is the sincerest form of respect.

Accepted Answer

A)  delegating important duties 
B)  a pay raise 
C)  praise 
D)  positive reinforcement 
E)  feedback duties 
A)  delegating important duties 
B)  a pay raise 
C)  praise 
D)  positive reinforcement 
E)  feedback duties

Question 17

The tendency of group members to follow the group and resist outside influences is called

Accepted Answer

A)  attractiveness. 
B)  uninformity. 
C)  ostracism. 
D)  conformity. 
E)  cohesiveness. 
A)  attractiveness. 
B)  uninformity. 
C)  ostracism. 
D)  conformity. 
E)  cohesiveness.

Question 18

Which of these is the best description of norms?

Accepted Answer

A)  Prescriptions for behavior in specific positions 
B)  General standards of conduct 
C)  Individually determined 
D)  Universal 
E)  Culturally neutral 
A)  Prescriptions for behavior in specific positions 
B)  General standards of conduct 
C)  Individually determined 
D)  Universal 
E)  Culturally neutral

Question 19

To build trust within her organization, Mary Ann decided to hire Jane, a manager who has a reputation as an approachable person, who will be available to help, encourage, and coach others. Hiring Jane satisfies which method for building trust?

Accepted Answer

A)  Respect 
B)  Communication 
C)  Support 
D)  Competence 
E)  Fairness 
A)  Respect 
B)  Communication 
C)  Support 
D)  Competence 
E)  Fairness

Question 20

Which of the following is traditionally referred to as "apple polishing?"

Accepted Answer

A)  Making the supervisor look good 
B)  Creating power and loyalty cliques 
C)  Collecting and using social IOUs 
D)  Empire building 
E)  Destructive competition 
A)  Making the supervisor look good 
B)  Creating power and loyalty cliques 
C)  Collecting and using social IOUs 
D)  Empire building 
E)  Destructive competition

Members of a cohesive group tend to see themselves as "we" rather than "I."

Which of these is a factor that can reduce a group's attractiveness and cohesiveness?

In the model of team effectiveness, much more than goal accomplishment is involved.

Acceptance is the first stage in the six-stage group development process.

_____ refers to "degrees of acceptability and unacceptability".

Hank, a citrus grove manager, wants to know how to avoid groupthink. What advice should you give?

In Zand's model of trust, mentors from other departments play an important role.

Cohesive groups can utilize fresh perspectives from outside experts to avoid groupthink.

____ is not one of the stages in the six-stage group development process.

According to Zand's model of trust, managers need to switch from procedural control to

A desperate quest for unanimity is a sure symptom of groupthink.

Managers should focus on measurable performance results to keep organizational politics within reasonable bounds.

Uncertainty over power and authority is a major obstacle during the first three stages of the group development process.

How do roles differ from norms?

Organizational politics tends to be greater in larger organizations and among those in staff positions.

For managers who want to build trust among employees, ____ is the sincerest form of respect.

The tendency of group members to follow the group and resist outside influences is called

Which of these is the best description of norms?

To build trust within her organization, Mary Ann decided to hire Jane, a manager who has a reputation as an approachable person, who will be available to help, encourage, and coach others. Hiring Jane satisfies which method for building trust?

Which of the following is traditionally referred to as "apple polishing?"

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 13: Group Dynamics and Teamwork

Members of a cohesive group tend to see themselves as "we" rather than "I."

Which of these is a factor that can reduce a group's attractiveness and cohesiveness?

In the model of team effectiveness, much more than goal accomplishment is involved.

Acceptance is the first stage in the six-stage group development process.

_____ refers to "degrees of acceptability and unacceptability".

Hank, a citrus grove manager, wants to know how to avoid groupthink. What advice should you give?

In Zand's model of trust, mentors from other departments play an important role.

Cohesive groups can utilize fresh perspectives from outside experts to avoid groupthink.

____ is not one of the stages in the six-stage group development process.

According to Zand's model of trust, managers need to switch from procedural control to

A desperate quest for unanimity is a sure symptom of groupthink.

Managers should focus on measurable performance results to keep organizational politics within reasonable bounds.

Uncertainty over power and authority is a major obstacle during the first three stages of the group development process.

How do roles differ from norms?

Organizational politics tends to be greater in larger organizations and among those in staff positions.

For managers who want to build trust among employees, ____ is the sincerest form of respect.

The tendency of group members to follow the group and resist outside influences is called

Which of these is the best description of norms?

To build trust within her organization, Mary Ann decided to hire Jane, a manager who has a reputation as an approachable person, who will be available to help, encourage, and coach others. Hiring Jane satisfies which method for building trust?

Which of the following is traditionally referred to as "apple polishing?"

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters