Question 1

What advice would you give Natalie, a newspaper editor who desires to build more trusting relationships with her employees by demonstrating her respect for them?

Accepted Answer

A)  Get rid of outside consultants 
B)  Centralize decision making wherever possible 
C)  Delegate important duties more often 
D)  Communicate more clearly 
E)  Form quality circles 
A)  Get rid of outside consultants 
B)  Centralize decision making wherever possible 
C)  Delegate important duties more often 
D)  Communicate more clearly 
E)  Form quality circles

Question 2

Solay Haircare and Cosmetics
Garrett has been assigned to lead a four-member team responsible for developing new hair care products for Solay. Garrett wants to enhance the group's attractiveness and cohesiveness.
-Refer to Solay Haircare and Cosmetics. If Garrett's team members tend to see themselves as "we" rather than "I," it is a ____________ group.

Accepted Answer

A)  cohesive 
B)  delusional 
C)  informal 
D)  formal 
E)  normal 
A)  cohesive 
B)  delusional 
C)  informal 
D)  formal 
E)  normal

Question 3

____ have a broader influence than do ____, which focus on specific positions.

Accepted Answer

A)  Roles; values 
B)  Roles; norms 
C)  Groups; organizations 
D)  Individuals; groups 
E)  Norms; roles 
A)  Roles; values 
B)  Roles; norms 
C)  Groups; organizations 
D)  Individuals; groups 
E)  Norms; roles

Question 4

Joel Podolny, former dean of the Yale School of Management and VP at Apple believes that managers should

Accepted Answer

A)  create playful culture. 
B)  use his draconian management style. 
C)  never trust employees. 
D)  spend more time showing a little love. 
E)  spend most of their time out of the office. 
A)  create playful culture. 
B)  use his draconian management style. 
C)  never trust employees. 
D)  spend more time showing a little love. 
E)  spend most of their time out of the office.

Question 5

Groupthink can occur when group members do not engage in critical thinking and reality testing.

Accepted Answer

A) True 
 B)False

Question 6

What is central to the definition of trust?

Accepted Answer

A)  Participation 
B)  Cohesiveness 
C)  Power 
D)  Integrity 
E)  Informal leadership 
A)  Participation 
B)  Cohesiveness 
C)  Power 
D)  Integrity 
E)  Informal leadership

Question 7

At a U.S.-based automobile company, a group of managers lied and cheated in order to get a particular sports car model on the road. This is an example of

Accepted Answer

A)  posturing. 
B)  competition. 
C)  organizational politics. 
D)  apple-polishing. 
E)  storming. 
A)  posturing. 
B)  competition. 
C)  organizational politics. 
D)  apple-polishing. 
E)  storming.

Question 8

Alleene
Alleene wants to learn about the group development process from formation to maturity. Using the information on the six stages of group development, how can you help?
-Refer to Alleene. During the first three stages of the group development process, conflict tends to be over

Accepted Answer

A)  personality. 
B)  finance. 
C)  power and authority. 
D)  lack of cohesion. 
E)  interpersonal relations. 
A)  personality. 
B)  finance. 
C)  power and authority. 
D)  lack of cohesion. 
E)  interpersonal relations.

Question 9

A working knowledge of the characteristics of a mature group can help managers envision a goal for the group development process.

Accepted Answer

A) True 
 B)False

Question 10

Carl always takes credit for the good work and accomplishments of his employees and peers. Which political tactic is he using?

Accepted Answer

A)  Social engineering 
B)  Posturing 
C)  Collecting and using social IOUs 
D)  Friendly competition 
E)  Empire building 
A)  Social engineering 
B)  Posturing 
C)  Collecting and using social IOUs 
D)  Friendly competition 
E)  Empire building

Question 11

Political behaviors that are widely accepted as legitimate would not include

Accepted Answer

A)  forming coalitions. 
B)  touching bases. 
C)  sabotage. 
D)  exchanging favors. 
E)  seeking sponsors at upper levels. 
A)  forming coalitions. 
B)  touching bases. 
C)  sabotage. 
D)  exchanging favors. 
E)  seeking sponsors at upper levels.

Question 12

Team effectiveness can be enhanced through clear objectives, good communication, and job security.

Accepted Answer

A) True 
 B)False

Question 13

A group is mature if its members are aware of their own and each other's assets and liabilities vis-à-vis the group's task.

Accepted Answer

A) True 
 B)False

Question 14

Alleene
Alleene wants to learn about the group development process from formation to maturity. Using the information on the six stages of group development, how can you help?
-Refer to Alleene. Alleene should begin by focusing on ________ the first stage in the six-stage group development process.

Accepted Answer

A)  acceptance 
B)  orientation 
C)  disillusion 
D)  cohesion 
E)  conflict resolution 
A)  acceptance 
B)  orientation 
C)  disillusion 
D)  cohesion 
E)  conflict resolution

Question 15

A "we" feeling becomes apparent as everyone becomes truly involved in the cohesion stage of the group development process.

Accepted Answer

A) True 
 B)False

Question 16

Roles have a broader influence than do norms, which focus on behavior in a specific position.

Accepted Answer

A) True 
 B)False

Question 17

Michelle steps on anyone and everyone to get a bigger budget and increase the size of her staff. She believes this will make her job more secure. Which political tactic is she using?

Accepted Answer

A)  Social engineering 
B)  Empire building 
C)  Destructive competition 
D)  Posturing 
E)  Collecting and using social IOUs 
A)  Social engineering 
B)  Empire building 
C)  Destructive competition 
D)  Posturing 
E)  Collecting and using social IOUs

Question 18

Bo is the manager of a watch-making plant, and he wants to develop a group staffed with a mix of specialists focused on designing a new line of watches for the coming season. What kind of group should he implement?

Accepted Answer

A)  Quality circle 
B)  Cross-functional team 
C)  Multi-occupation group 
D)  360 degree team 
E)  Virtual team 
A)  Quality circle 
B)  Cross-functional team 
C)  Multi-occupation group 
D)  360 degree team 
E)  Virtual team

Question 19

Workplace surveys reveal that organizational politics can hinder effectiveness and can be an irritant to employees.

Accepted Answer

A) True 
 B)False

Question 20

One of the four primary reasons norms are enforced is to facilitate survival of the group.

Accepted Answer

A) True 
 B)False

What advice would you give Natalie, a newspaper editor who desires to build more trusting relationships with her employees by demonstrating her respect for them?

have a broader influence than do , which focus on specific positions.

Joel Podolny, former dean of the Yale School of Management and VP at Apple believes that managers should

Groupthink can occur when group members do not engage in critical thinking and reality testing.

What is central to the definition of trust?

At a U.S.-based automobile company, a group of managers lied and cheated in order to get a particular sports car model on the road. This is an example of

Alleene Alleene wants to learn about the group development process from formation to maturity. Using the information on the six stages of group development, how can you help? -Refer to Alleene. During the first three stages of the group development process, conflict tends to be over

A working knowledge of the characteristics of a mature group can help managers envision a goal for the group development process.

Carl always takes credit for the good work and accomplishments of his employees and peers. Which political tactic is he using?

Political behaviors that are widely accepted as legitimate would not include

Team effectiveness can be enhanced through clear objectives, good communication, and job security.

A group is mature if its members are aware of their own and each other's assets and liabilities vis-à-vis the group's task.

Alleene Alleene wants to learn about the group development process from formation to maturity. Using the information on the six stages of group development, how can you help? -Refer to Alleene. Alleene should begin by focusing on ________ the first stage in the six-stage group development process.

A "we" feeling becomes apparent as everyone becomes truly involved in the cohesion stage of the group development process.

Roles have a broader influence than do norms, which focus on behavior in a specific position.

Michelle steps on anyone and everyone to get a bigger budget and increase the size of her staff. She believes this will make her job more secure. Which political tactic is she using?

Bo is the manager of a watch-making plant, and he wants to develop a group staffed with a mix of specialists focused on designing a new line of watches for the coming season. What kind of group should he implement?

Workplace surveys reveal that organizational politics can hinder effectiveness and can be an irritant to employees.

One of the four primary reasons norms are enforced is to facilitate survival of the group.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 13: Group Dynamics and Teamwork

What advice would you give Natalie, a newspaper editor who desires to build more trusting relationships with her employees by demonstrating her respect for them?

____ have a broader influence than do ____, which focus on specific positions.

Joel Podolny, former dean of the Yale School of Management and VP at Apple believes that managers should

Groupthink can occur when group members do not engage in critical thinking and reality testing.

What is central to the definition of trust?

At a U.S.-based automobile company, a group of managers lied and cheated in order to get a particular sports car model on the road. This is an example of

Alleene Alleene wants to learn about the group development process from formation to maturity. Using the information on the six stages of group development, how can you help? -Refer to Alleene. During the first three stages of the group development process, conflict tends to be over

A working knowledge of the characteristics of a mature group can help managers envision a goal for the group development process.

Carl always takes credit for the good work and accomplishments of his employees and peers. Which political tactic is he using?

Political behaviors that are widely accepted as legitimate would not include

Team effectiveness can be enhanced through clear objectives, good communication, and job security.

A group is mature if its members are aware of their own and each other's assets and liabilities vis-à-vis the group's task.

Alleene Alleene wants to learn about the group development process from formation to maturity. Using the information on the six stages of group development, how can you help? -Refer to Alleene. Alleene should begin by focusing on ________ the first stage in the six-stage group development process.

A "we" feeling becomes apparent as everyone becomes truly involved in the cohesion stage of the group development process.

Roles have a broader influence than do norms, which focus on behavior in a specific position.

Michelle steps on anyone and everyone to get a bigger budget and increase the size of her staff. She believes this will make her job more secure. Which political tactic is she using?

Bo is the manager of a watch-making plant, and he wants to develop a group staffed with a mix of specialists focused on designing a new line of watches for the coming season. What kind of group should he implement?

Workplace surveys reveal that organizational politics can hinder effectiveness and can be an irritant to employees.

One of the four primary reasons norms are enforced is to facilitate survival of the group.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

have a broader influence than do , which focus on specific positions.