Question 1

Which of the following statements is NOT True about information technology's impacts on business firms?

Accepted Answer

A)  It helps firms expand in size. 
B)  It helps firms lower the cost of market participation. 
C)  It helps reduce internal management costs. 
D)  It helps reduce transaction costs. 
A)  It helps firms expand in size. 
B)  It helps firms lower the cost of market participation. 
C)  It helps reduce internal management costs. 
D)  It helps reduce transaction costs.

Question 2

A firm can be said to have competitive advantage when they have higher stock market valuations than their competitors.

Accepted Answer

A) True 
 B)False

Question 3

The primary activities of a firm include

Accepted Answer

A)  inbound logistics, operations, outbound logistics, sales and marketing, and service. 
B)  inbound logistics, operations, outbound logistics, technology, and service. 
C)  procurement, inbound logistics, operations, technology, and outbound logistics. 
D)  procurement, operations, technology, sales and marketing, and services. 
A)  inbound logistics, operations, outbound logistics, sales and marketing, and service. 
B)  inbound logistics, operations, outbound logistics, technology, and service. 
C)  procurement, inbound logistics, operations, technology, and outbound logistics. 
D)  procurement, operations, technology, sales and marketing, and services.

Question 4

List three organizational factors that can prevent a firm from fully realizing the benefits of a new information system, and provide examples for each.

Accepted Answer

Features of organizations include the or

Question 5

A rival of your company, AutoTown, is going to implement analytic software that mines customer data with a goal of enabling the building of automobiles that customers actually want. This can be categorized as using information systems for which competitive strategy?

Accepted Answer

A)  low-cost leadership 
B)  product differentiation 
C)  focus on market niche 
D)  customer intimacy 
A)  low-cost leadership 
B)  product differentiation 
C)  focus on market niche 
D)  customer intimacy

Question 6

Customers are one of the competitive forces that affect an organization's ability to compete.

Accepted Answer

A) True 
 B)False

Question 7

The ________ model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete.

Accepted Answer

A)  network economics 
B)  competitive forces 
C)  competitive advantage 
D)  demand control 
A)  network economics 
B)  competitive forces 
C)  competitive advantage 
D)  demand control

Question 8

A firm can exercise greater control over its suppliers by having

Accepted Answer

A)  more suppliers. 
B)  fewer suppliers. 
C)  global suppliers. 
D)  local suppliers. 
A)  more suppliers. 
B)  fewer suppliers. 
C)  global suppliers. 
D)  local suppliers.

Question 9

Differentiate between the technical and behavioral definitions of an organization.

Accepted Answer

The behavioral definition of an organiza

Question 10

The term business ecosystem describes the interplay between the various organizational forces within a firm.

Accepted Answer

A) True 
 B)False

Question 11

A substitute product of most concern for a cable TV distributor is

Accepted Answer

A)  satellite TV. 
B)  broadcast TV. 
C)  satellite radio. 
D)  the Internet. 
A)  satellite TV. 
B)  broadcast TV. 
C)  satellite radio. 
D)  the Internet.

Question 12

Internet technology

Accepted Answer

A)  makes it easy for rivals to compete on price alone. 
B)  imposes a significant cost of entry, due to infrastructure requirements. 
C)  increases the difference between competitors because of the wide availability of information. 
D)  makes it easy to sustain operational advantages. 
A)  makes it easy for rivals to compete on price alone. 
B)  imposes a significant cost of entry, due to infrastructure requirements. 
C)  increases the difference between competitors because of the wide availability of information. 
D)  makes it easy to sustain operational advantages.

Question 13

Upon which of the following industries has the Internet as a whole been a disruptive technology?

Accepted Answer

A)  bill payments 
B)  air travel 
C)  books 
D)  real estate 
A)  bill payments 
B)  air travel 
C)  books 
D)  real estate

Question 14

All organizations have bedrock, unassailable assumptions that define their goals and products.

Accepted Answer

A) True 
 B)False

Question 15

The interaction between information systems and organizations is influenced

Accepted Answer

A)  primarily by the decision making of middle- and senior-managers. 
B)  by many factors, including structure, politics, culture, and environment. 
C)  by two main microeconomic forces: capital and labor. 
D)  primarily by the organization's business processes and culture. 
A)  primarily by the decision making of middle- and senior-managers. 
B)  by many factors, including structure, politics, culture, and environment. 
C)  by two main microeconomic forces: capital and labor. 
D)  primarily by the organization's business processes and culture.

Question 16

Mass customization is a form of mass production.

Accepted Answer

A) True 
 B)False

Question 17

Wal-Mart's continuous replenishment system allows it to

Accepted Answer

A)  provide mass customization. 
B)  provide an efficient customer response system. 
C)  strengthen customer intimacy. 
D)  achieve economy of scale. 
A)  provide mass customization. 
B)  provide an efficient customer response system. 
C)  strengthen customer intimacy. 
D)  achieve economy of scale.

Question 18

In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries.

Accepted Answer

A) True 
 B)False

Question 19

The most successful solutions or methods for achieving a business objective are called

Accepted Answer

A)  value activities. 
B)  best processes. 
C)  core competencies. 
D)  best practices. 
A)  value activities. 
B)  best processes. 
C)  core competencies. 
D)  best practices.

Question 20

How does the technical view of organizations fall short of understanding the full impacts of information systems in a firm?

Accepted Answer

A)  It sees information systems as a way to rearrange the inputs and outputs of the organization. 
B)  It sees capital and labor as primary production factors. 
C)  It sees the inputs and outputs, labor and capital, as being infinitely malleable. 
D)  It sees the organization as a social structure similar to a machine. 
A)  It sees information systems as a way to rearrange the inputs and outputs of the organization. 
B)  It sees capital and labor as primary production factors. 
C)  It sees the inputs and outputs, labor and capital, as being infinitely malleable. 
D)  It sees the organization as a social structure similar to a machine.

Which of the following statements is NOT True about information technology's impacts on business firms?

A firm can be said to have competitive advantage when they have higher stock market valuations than their competitors.

The primary activities of a firm include

List three organizational factors that can prevent a firm from fully realizing the benefits of a new information system, and provide examples for each.

A rival of your company, AutoTown, is going to implement analytic software that mines customer data with a goal of enabling the building of automobiles that customers actually want. This can be categorized as using information systems for which competitive strategy?

Customers are one of the competitive forces that affect an organization's ability to compete.

The ________ model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete.

A firm can exercise greater control over its suppliers by having

Differentiate between the technical and behavioral definitions of an organization.

The term business ecosystem describes the interplay between the various organizational forces within a firm.

A substitute product of most concern for a cable TV distributor is

Internet technology

Upon which of the following industries has the Internet as a whole been a disruptive technology?

All organizations have bedrock, unassailable assumptions that define their goals and products.

The interaction between information systems and organizations is influenced

Mass customization is a form of mass production.

Wal-Mart's continuous replenishment system allows it to

In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries.

The most successful solutions or methods for achieving a business objective are called

How does the technical view of organizations fall short of understanding the full impacts of information systems in a firm?

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 3: Information Systems, Organizations, and Strategy

Which of the following statements is NOT True about information technology's impacts on business firms?

A firm can be said to have competitive advantage when they have higher stock market valuations than their competitors.

The primary activities of a firm include

List three organizational factors that can prevent a firm from fully realizing the benefits of a new information system, and provide examples for each.

A rival of your company, AutoTown, is going to implement analytic software that mines customer data with a goal of enabling the building of automobiles that customers actually want. This can be categorized as using information systems for which competitive strategy?

Customers are one of the competitive forces that affect an organization's ability to compete.

The ________ model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete.

A firm can exercise greater control over its suppliers by having

Differentiate between the technical and behavioral definitions of an organization.

The term business ecosystem describes the interplay between the various organizational forces within a firm.

A substitute product of most concern for a cable TV distributor is

Internet technology

Upon which of the following industries has the Internet as a whole been a disruptive technology?

All organizations have bedrock, unassailable assumptions that define their goals and products.

The interaction between information systems and organizations is influenced

Mass customization is a form of mass production.

Wal-Mart's continuous replenishment system allows it to

In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries.

The most successful solutions or methods for achieving a business objective are called

How does the technical view of organizations fall short of understanding the full impacts of information systems in a firm?

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters