Exam 3: Information Systems, Organizations, and Strategy

The costs incurred when a firm buys on the marketplace what it cannot make itself are referred to as

Sociotechnical changes affecting a firm adopting new information systems requiring organizational change can be considered ________.

According to agency theory, the firm is viewed as a(n)

The text describes Michael Porter's view of the Internet as somewhat negative. What negative influences does Porter see? Describe several positive influences the Internet has on business. Do these outweigh the negative influences?

Organizational ________ describes the divergent viewpoints about how resources, rewards, and punishments should be distributed, and the struggles resulting from these differences.

You are consulting for a beverage distributor who is interested in determining the benefits it could achieve from implementing new information systems. What will you advise as the first step?

Which of the following is NOT one of the competitive forces?

Research has shown that only 25% of firms are able to align their information technology with their business goals.

The Internet raises the bargaining power of customers by

A(n) ________ is an activity at which a firm excels as a world-class leader.

Which of the following is one of the support activities in a firm's value chain?

According to the ________ definition of organizations, an organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment.

Mintzberg's classification of organizational structure categorizes the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals as a(n)

Describe in detail the major factors to determine when performing a strategic systems analysis.

From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.

Strong linkages to customers and suppliers decrease switching costs.

When a firm provides a specialized product or service for a narrow target market better than competitors, they are using a ________ strategy.

How is the concept of core competency relevant to Smalltown Computer, a local computer repair store that builds custom computers? Give examples.

You are consulting with the owner of Better Bodies, a national chain of gyms. What strategies might Better Bodies use in applying information services to achieve a competitive advantage?

Define and describe a business ecosystem. Give an example of a business ecosystem.