Question 1

How is Internet technology useful from a network economics perspective? Give examples.

Accepted Answer

In network economics, the cost of adding

Question 2

Amazon's use of the Internet as a platform to sell books more efficiently than traditional bookstores illustrates a use of information services for

Accepted Answer

A)  low-cost leadership. 
B)  marketing effectiveness. 
C)  focusing on market niche. 
D)  strengthening supplier intimacy. 
A)  low-cost leadership. 
B)  marketing effectiveness. 
C)  focusing on market niche. 
D)  strengthening supplier intimacy.

Question 3

The value chain model classifies all company activities as either primary or support.

Accepted Answer

A) True 
 B)False

Question 4

A(n) ________ activity is a part of the organization's infrastructure, human resources, technology, and procurement that makes the delivery of the firm's products or services possible.

Accepted Answer

The answer of A(n) ________ activity is a part of...

Question 5

An information system can enable a company to focus on a market niche through

Accepted Answer

A)  complex trend forecasting. 
B)  tailoring products to the client. 
C)  intensive product trend analysis. 
D)  intensive customer data analysis. 
A)  complex trend forecasting. 
B)  tailoring products to the client. 
C)  intensive product trend analysis. 
D)  intensive customer data analysis.

Question 6

As discussed in the chapter opening case, which of the four generic strategies did Verizon employ to combat the competition offered by AT&T?

Accepted Answer

A)  low-cost leadership 
B)  focus on market niche 
C)  customer and supplier intimacy 
D)  product differentiation 
A)  low-cost leadership 
B)  focus on market niche 
C)  customer and supplier intimacy 
D)  product differentiation

Question 7

An organization is a

Accepted Answer

A)  stable, formal social structure that takes resources from the environment and processes them to produce outputs. 
B)  formal, legal entity with internal rules and procedures that must abide by laws. 
C)  collection of social elements. 
D)  B and C 
E)  A, B, and C 
A)  stable, formal social structure that takes resources from the environment and processes them to produce outputs. 
B)  formal, legal entity with internal rules and procedures that must abide by laws. 
C)  collection of social elements. 
D)  B and C 
E)  A, B, and C

Question 8

New technologies that radically change the business landscape and environment are referred to as ________.

Accepted Answer

The answer of New technologies that radically change the business...

Question 9

Network economics

Accepted Answer

A)  applies the law of diminishing returns to communities of users. 
B)  applies traditional economics to networked users. 
C)  sees the cost of adding new members as inconsequential. 
D)  balances the high cost of adding new members to a community against the lower cost of using network infrastructure. 
A)  applies the law of diminishing returns to communities of users. 
B)  applies traditional economics to networked users. 
C)  sees the cost of adding new members as inconsequential. 
D)  balances the high cost of adding new members to a community against the lower cost of using network infrastructure.

Question 10

An example of a professional bureaucracy is a

Accepted Answer

A)  small startup firm. 
B)  school system. 
C)  mid-size manufacturing firm. 
D)  consulting firm. 
A)  small startup firm. 
B)  school system. 
C)  mid-size manufacturing firm. 
D)  consulting firm.

Question 11

An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Accepted Answer

A) True 
 B)False

Question 12

Hilton Hotels' use of customer information software to identify the most profitable customers to direct services to is an example of using information systems to

Accepted Answer

A)  strengthen customer intimacy. 
B)  differentiate their service. 
C)  focus on market niche. 
D)  increase efficiency. 
A)  strengthen customer intimacy. 
B)  differentiate their service. 
C)  focus on market niche. 
D)  increase efficiency.

Question 13

Which of the following activities would you perform to measure and compare your business processes to similar processes of other companies within your industry?

Accepted Answer

A)  benchmarking 
B)  best practices 
C)  value chain analysis 
D)  strategic systems analysis 
A)  benchmarking 
B)  best practices 
C)  value chain analysis 
D)  strategic systems analysis

Question 14

An information system can enhance core competencies by

Accepted Answer

A)  providing better reporting facilities. 
B)  creating educational opportunities for management. 
C)  allowing operational employees to interact with management. 
D)  encouraging the sharing of knowledge across business units. 
A)  providing better reporting facilities. 
B)  creating educational opportunities for management. 
C)  allowing operational employees to interact with management. 
D)  encouraging the sharing of knowledge across business units.

Question 15

The use of Internet technologies allows companies to more easily sustain competitive advantage.

Accepted Answer

A) True 
 B)False

Question 16

The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output. This is referred to as

Accepted Answer

A)  the point of no return. 
B)  the law of diminishing returns. 
C)  supply and demand. 
D)  network inelasticity. 
A)  the point of no return. 
B)  the law of diminishing returns. 
C)  supply and demand. 
D)  network inelasticity.

Question 17

In the age of the Internet, Porter's traditional competitive forces model is still at work, but competitive rivalry has become much more intense.

Accepted Answer

A) True 
 B)False

Question 18

How are information systems used at the industry level to achieve strategic advantage?

Accepted Answer

A)  by building industry-wide, IT-supported consortia and symposia 
B)  by raising the bargaining power of suppliers 
C)  by encouraging the entry of new competitors 
D)  by enforcing standards that reduce the differences between competitors 
A)  by building industry-wide, IT-supported consortia and symposia 
B)  by raising the bargaining power of suppliers 
C)  by encouraging the entry of new competitors 
D)  by enforcing standards that reduce the differences between competitors

Question 19

The competitive forces model was created for today's digital firm.

Accepted Answer

A) True 
 B)False

Question 20

The value chain model

Accepted Answer

A)  categorizes five related advantages for adding value to a firm's products or services. 
B)  sees the supply chain as the primary activity for adding value. 
C)  categorizes four basic strategies a firm can use to enhance its value chain. 
D)  helps a firm identify points at which information technology can most effectively enhance its competitive position. 
A)  categorizes five related advantages for adding value to a firm's products or services. 
B)  sees the supply chain as the primary activity for adding value. 
C)  categorizes four basic strategies a firm can use to enhance its value chain. 
D)  helps a firm identify points at which information technology can most effectively enhance its competitive position.

How is Internet technology useful from a network economics perspective? Give examples.

Amazon's use of the Internet as a platform to sell books more efficiently than traditional bookstores illustrates a use of information services for

The value chain model classifies all company activities as either primary or support.

A(n) ________ activity is a part of the organization's infrastructure, human resources, technology, and procurement that makes the delivery of the firm's products or services possible.

An information system can enable a company to focus on a market niche through

As discussed in the chapter opening case, which of the four generic strategies did Verizon employ to combat the competition offered by AT&T?

An organization is a

New technologies that radically change the business landscape and environment are referred to as ________.

Network economics

An example of a professional bureaucracy is a

An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Hilton Hotels' use of customer information software to identify the most profitable customers to direct services to is an example of using information systems to

Which of the following activities would you perform to measure and compare your business processes to similar processes of other companies within your industry?

An information system can enhance core competencies by

The use of Internet technologies allows companies to more easily sustain competitive advantage.

The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output. This is referred to as

In the age of the Internet, Porter's traditional competitive forces model is still at work, but competitive rivalry has become much more intense.

How are information systems used at the industry level to achieve strategic advantage?

The competitive forces model was created for today's digital firm.

The value chain model

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 3: Information Systems, Organizations, and Strategy

How is Internet technology useful from a network economics perspective? Give examples.

Amazon's use of the Internet as a platform to sell books more efficiently than traditional bookstores illustrates a use of information services for

The value chain model classifies all company activities as either primary or support.

A(n) ________ activity is a part of the organization's infrastructure, human resources, technology, and procurement that makes the delivery of the firm's products or services possible.

An information system can enable a company to focus on a market niche through

As discussed in the chapter opening case, which of the four generic strategies did Verizon employ to combat the competition offered by AT&T?

An organization is a

New technologies that radically change the business landscape and environment are referred to as ________.

Network economics

An example of a professional bureaucracy is a

An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Hilton Hotels' use of customer information software to identify the most profitable customers to direct services to is an example of using information systems to

Which of the following activities would you perform to measure and compare your business processes to similar processes of other companies within your industry?

An information system can enhance core competencies by

The use of Internet technologies allows companies to more easily sustain competitive advantage.

The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output. This is referred to as

In the age of the Internet, Porter's traditional competitive forces model is still at work, but competitive rivalry has become much more intense.

How are information systems used at the industry level to achieve strategic advantage?

The competitive forces model was created for today's digital firm.

The value chain model

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters